Human Resource Management Chapter 17
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Questions and Answers

Which of the following is NOT a challenge faced in managing global human resources?

  • Social differences
  • Cultural differences
  • Technological advancements (correct)
  • Legal differences
  • Political differences are a challenge for international human resource management.

    True

    What does IHRM stand for?

    International Human Resource Management

    The concept of __________ refers to the differences in laws and regulations between countries that affect HR practices.

    <p>legal differences</p> Signup and view all the answers

    Match the following HR challenges with their descriptions:

    <p>Cultural differences = Variations in traditions and values between countries Social differences = Differences in societal norms and behaviors Legal differences = Diverse laws and regulations governing employment Political differences = Impacts of government policies on business operations</p> Signup and view all the answers

    Which of the following aspects must be adapted for effective HRM in different countries?

    <p>All of the above</p> Signup and view all the answers

    Intercountry differences do not affect employee engagement.

    <p>False</p> Signup and view all the answers

    List one main method for staffing global organizations.

    <p>Expatriation</p> Signup and view all the answers

    What is one factor that can help avoid early expatriate returns?

    <p>Personality assessment</p> Signup and view all the answers

    Realistic previews are not important in the expatriate process.

    <p>False</p> Signup and view all the answers

    Name one type of allowance that can be provided to managers on international assignments.

    <p>Hardship allowance</p> Signup and view all the answers

    The ______ approach is commonly used to determine compensation for managers abroad.

    <p>balance sheet</p> Signup and view all the answers

    Match the following types of training with their purpose:

    <p>Pre-departure training = Preparing employees before their assignment On-going training = Sustaining skills during the assignment Ethics training = Ensuring conduct aligns with corporate values Cultural training = Facilitating understanding of local customs</p> Signup and view all the answers

    What should be considered when appraising international managers?

    <p>Cultural differences</p> Signup and view all the answers

    Women managers are often discouraged from international assignments.

    <p>False</p> Signup and view all the answers

    What is one step in establishing a global pay system?

    <p>Identify gaps</p> Signup and view all the answers

    What is one significant benefit of retaining expatriate employees after their overseas assignments?

    <p>Preserving knowledge and experience</p> Signup and view all the answers

    Collective bargaining negotiations are less vigorous for unions abroad.

    <p>False</p> Signup and view all the answers

    Name one challenge related to repatriation of expatriate employees.

    <p>Wasted investments</p> Signup and view all the answers

    K&R insurance stands for __________ and Ransom insurance.

    <p>Kidnapping</p> Signup and view all the answers

    Match the HR practices with their objectives:

    <p>Collective Bargaining = Negotiation for worker rights Repatriation = Integration of employees back to home country K&amp;R Insurance = Protection against kidnapping risks Global HR Networks = Collaboration across international HR functions</p> Signup and view all the answers

    Which of the following is NOT one of the three best practices for creating a global HR system?

    <p>Standardizing specific methods</p> Signup and view all the answers

    Improving employee engagement globally involves understanding both similarities and differences.

    <p>True</p> Signup and view all the answers

    What is a key aspect of managing HR practices locally within a global context?

    <p>Focus on standardizing ends and competencies</p> Signup and view all the answers

    Which of the following is NOT one of the dimensions from the Hofstede Study?

    <p>Collectivism</p> Signup and view all the answers

    All countries have similar cultural factors.

    <p>False</p> Signup and view all the answers

    What are the three types of staffing methods for international organizations?

    <p>Parent nationals, locals, third-country nationals</p> Signup and view all the answers

    The three types of economic systems are market, planned, and _____ systems.

    <p>mixed</p> Signup and view all the answers

    Match the following staffing types with their definitions:

    <p>Expatriates = Employees sent to work in a foreign country Parent Nationals = Citizens of the home country working abroad Locals = Citizens of the host country Third-Country Nationals = Citizens of a country that is neither the home nor host country</p> Signup and view all the answers

    What primary factor influences the differences in human resource management policies across countries?

    <p>Economic systems</p> Signup and view all the answers

    Digital and social media has little impact on global HR practices.

    <p>False</p> Signup and view all the answers

    Name one method for selecting international managers.

    <p>Adaptability Screening</p> Signup and view all the answers

    Study Notes

    Human Resource Management (Chapter 17)

    • This chapter focuses on managing global human resources.
    • Managing globally presents unique challenges because what works in one country may not work in another.
    • International human resource management (IHRM) incorporates human resource management concepts and techniques to tackle specific challenges of global operations.
    • Global employers face differences in political, social, legal, and cultural aspects.
    • The Hofstede Study details cultural dimensions, such as power distance, individualism, masculinity, uncertainty avoidance, and long-term orientation.
    • Different economic systems (market, planned, mixed) directly influence HR policies.

    Learning Objectives

    • Learning Objective 17.1 lists international business HR challenges.
    • Learning Objective 17.2 illustrates how intercountry differences affect HRM with examples.
    • Learning Objective 17.3 lists and describes main methods for staffing global organizations.
    • Learning Objective 17.4 discusses important issues in training, appraising, compensating international employees.
    • Learning Objective 17.5 details the similarities and differences in global employee engagement.
    • Learning Objective 17.6 explains, by example, how to implement a global human resource management program.

    Staffing Global Organizations

    • International staffing decisions involve choosing between home-country and host-country nationals.
    • Expatriates (expats) are employees sent from the home country.
    • Parent country nationals/Home-country nationals are employees sent from the home country.
    • Host-country nationals are employees hired locally.
    • Third-country nationals are employees from other countries recruited for global roles.

    Internationalization Stage, Values, and Staffing Policy

    • Ethnocentric (home-country focus), polycentric (host-country focus), and global (global perspective) organizations demonstrate different staffing philosophies.
    • Expatriate management and local hires are core differentiators in organizational staffing.
    • Other solutions, such as outsourcing (offshoring), are also used.

    Improving Performance: HR as a Profit Center

    • Reducing expatriate costs is a significant HR concern.
    • Global virtual teams are an increasingly employed trend within multinational corporations.

    Selecting International Managers

    • Realistic previews, adaptability screening, and testing are crucial steps in selecting international managers.
    • Considerations to avoid early expatriate returns include addressing personality, family pressures, and implementing careful screening processes, and improving orientation.

    Diversity Counts

    • Sending women managers abroad is also gaining consideration.

    Improving Performance: HR Tools for Line Managers and Small Businesses

    • Practical solutions are needed to manage expatriate challenges.

    Training and Maintaining Employees on International Assignment

    • Pre-departure, ongoing, and ethical training are important to prepare international employees for their work assignments.
    • Appraising managers working abroad can be challenging due to cultural differences. Adaptation and considerations for local job contexts and on-site managerial appraisals are crucial for accurate performance evaluations.
    • Compensation approaches for international assignments, such as the balance sheet approach, incentives (foreign service premium, hardship allowance, and mobility premium), influence employees' retention and job satisfaction.

    Steps in Establishing a Global Pay System

    • Strategies (step 1) for global pay systems start with determining a crucial executive behavior, establishing a global philosophy, identifying gaps in the pay system, systemizing pay systems, and adapting pay policies.

    Training and Maintaining Employees Abroad

    • Union relations practices, safety procedures, and international travel protections are critical to maintaining a safe and productive work environment.
    • International assignees need protections given by their home organization, locally.

    Repatriation: Problems and Solutions

    • Wasted investment in training and sending employees abroad necessitates retention strategies.
    • Repatriation programs help employees transition back to their home countries. Managing knowledge and experience loss is key.
    • Value the expatriate's experience and use it to benefit the organization.

    Improving Performance: HR Practices Around the Globe

    • Business travel factors are discussed and identified.

    Employee Engagement Guide for Managers

    • Employee engagement considerations around the globe are covered.

    Implementing a Global Human Resource Management Program

    • Implementing a global resource management program involves thoughtful strategies and tactics.
    • Methods for putting a global HR system into practice are described in detail.
    • Forming global networks, standardizing ends and competencies, being sensitive to local pressures, consistent communication are crucial components.

    Other Considerations for Global HR

    • Adequate resources are crucial in supporting global HR functions.

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    Description

    This chapter explores the complexities of managing human resources on a global scale. It highlights the unique challenges faced by global employers and the importance of understanding cultural dimensions and economic systems. The chapter also discusses key methods for staffing international organizations.

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