Human Communication Overview

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Questions and Answers

What are the categories of interpersonal communication?

  • Only verbal communication
  • Non-verbal communication exclusively
  • Written communication only
  • Both verbal and non-verbal communication (correct)

Which skill is NOT required for effective communication in a small group context?

  • Public speaking (correct)
  • Assertiveness
  • Teamwork
  • Conflict resolution

What did Harold Laswell contribute to the understanding of communication?

  • A definition encompassing several communication elements (correct)
  • A theory on the effects of non-verbal cues
  • An emphasis on body language in communication
  • A mathematical model of communication

What is one function of feedback in the basic communication model?

<p>To adjust messages based on the receiver's response (B)</p> Signup and view all the answers

Why is understanding context important for a receiver during communication?

<p>To frame new information within prior knowledge (B)</p> Signup and view all the answers

Which aspect of communication focuses on an individual's internal messages?

<p>Intrapersonal communication (D)</p> Signup and view all the answers

What aspect did Berlo's model primarily add to the understanding of communication flows?

<p>The sensory and cognitive dimensions (C)</p> Signup and view all the answers

What is one of the primary functions of communication as described in the overview?

<p>To persuade individuals or groups (B)</p> Signup and view all the answers

Which of the following is considered a source of communication?

<p>An advertisement (B)</p> Signup and view all the answers

What element is NOT found in the basic communication model?

<p>Noise (A)</p> Signup and view all the answers

Which type of communication primarily occurs within a small group context?

<p>Interpersonal communication (A)</p> Signup and view all the answers

How do Shannon and Weaver define human communication?

<p>All the procedures by which one mind influences another (C)</p> Signup and view all the answers

What can happen if one ignores internal messages related to intrapersonal communication?

<p>Risk to one’s survival (D)</p> Signup and view all the answers

What is emphasized by the need to study different facets of human communication?

<p>The development of specific knowledge and skills (B)</p> Signup and view all the answers

Which type of communication is distinctly different from human or machine communication?

<p>Plant-life communication (A)</p> Signup and view all the answers

What does the second definition of communication signify?

<p>It highlights the multiple functions of communication (D)</p> Signup and view all the answers

What type of communication model do traditional mass media primarily use?

<p>One-to-many (A)</p> Signup and view all the answers

How does social media communication differ from traditional mass media regarding feedback?

<p>Social media allows prompt feedback through user responses. (A)</p> Signup and view all the answers

What mistaken belief do social media users often hold regarding the influence on content?

<p>They assume social media is entirely free from business interests. (D)</p> Signup and view all the answers

What characteristic of communication systems in video games is highlighted?

<p>Adversarial relationships among players. (B)</p> Signup and view all the answers

What best describes the flow of communication in social media?

<p>Automated and embedded within the system. (D)</p> Signup and view all the answers

What is a key difference between mass media and interpersonal communication?

<p>Interpersonal communication allows for feedback. (D)</p> Signup and view all the answers

What is an important economic consideration in traditional mass media operations?

<p>High capital investment (C)</p> Signup and view all the answers

Why is the experience in video games considered unique each time it is played?

<p>Unique decision-making processes by players. (C)</p> Signup and view all the answers

What is one primary function of an organization's marketing department in communication?

<p>To facilitate communication flow to and from end-users (A)</p> Signup and view all the answers

Which type of communication is focused on keeping the organization functioning together?

<p>Internal communication (B)</p> Signup and view all the answers

Which statement best describes user-generated content (UGC)?

<p>It arises from reduced costs and miniaturization of devices. (D)</p> Signup and view all the answers

What does the study of intercultural communication primarily aim to address?

<p>Understanding cultural differences and reducing misunderstandings (D)</p> Signup and view all the answers

How can cultural differences impact communication within global organizations?

<p>They can become assets when properly managed (B)</p> Signup and view all the answers

What challenge does health communication face, especially during a pandemic?

<p>Simplifying complex information effectively (A)</p> Signup and view all the answers

What role do influencers play in modern dissemination systems for brands?

<p>They help brands by leveraging their audience reach. (C)</p> Signup and view all the answers

What is the significance of external communication for organizations?

<p>It connects the organization to outside entities like regulators and suppliers. (D)</p> Signup and view all the answers

Flashcards

What is communication?

Communication is the process of giving, receiving, or exchanging ideas, information, signals, or messages through appropriate media. It can be used to persuade, seek information, provide information, or express emotions.

Intrapersonal Communication

Intrapersonal communication involves listening to messages from your own body, such as feelings of hunger, sleepiness, or anger.

Interpersonal Communication

Interpersonal communication focuses on interactions with other people in a small group setting.

Why do we underestimate communication?

We often overlook the importance of communication because it is so common and automatic in our lives.

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What's the benefit of studying communication?

Scrutinizing our communication can make it more effective and beneficial for us and others.

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How is communication dynamic?

Communication is not a passive process but a dynamic one where we actively influence and are influenced by others.

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How does psychology relate to intrapersonal communication?

Psychology offers insights into how internal messages and feelings shape our perceptions and actions.

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What happens if we ignore internal messages?

By neglecting internal messages, we can risk harming ourselves.

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Self-development through communication

The process of expressing and trusting in oneself, seeking support, learning language skills, expressing empathy and experiencing acceptance from others.

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Verbal communication

Communication that involves spoken or written words.

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Non-verbal communication

Communication that involves body language, facial expressions, and tone of voice.

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Small Group communication skills

Essential skills for effective communication in small groups.

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Communication models

Graphical representations that explain the process of communication.

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Basic communication model

A simplified communication model with a source, receiver, message, and feedback.

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Encoder/Decoder in Communication

A sender encodes a message and a receiver decodes it, requiring shared understanding.

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Message Evaluation

The process of evaluating the clarity, accuracy, credibility, and relevance of information.

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Mass Media Communication Flow

Communication flow in traditional mass media (print, film, radio, TV) is structured as one-to-many, reaching a large audience simultaneously.

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Social Media Communication Flow

Social media communication differs from mass media as it involves a two-way flow, with messages and feedback exchanged through technology.

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Social Media and Business Interests

While social media platforms seem like a free space, they are still influenced by institutional and business interests like mass media.

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Video Game Communication Flow

Video games are characterized by interactive, automated communication systems where user actions trigger responses within the game.

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Active Players in Video Games

Video game players become active participants, impacting the game environment and shaping their unique experiences.

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Traditional Media Flow

Traditional mass media, like TV or radio, rely primarily on a one-to-many model, where information flows from the source to the audience.

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Economic Influence on Traditional Media

Economic constraints influence communication flows in traditional media, as maintaining these systems requires significant capital investment.

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Cultural Context of Communication

Communication, regardless of the platform, operates within a cultural context that shapes how messages are created, interpreted, and received.

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What is User-Generated Content (UGC)?

The rise of user-generated content (UGC) on digital platforms, fueled by reduced costs and device miniaturization, where individuals become potential message producers, contributing to the platform's further growth.

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How do brands utilize influencers?

Brands leverage influencers, who are individuals with large online followings, to reach target audiences and promote their products or services on social media platforms.

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How does organizational communication work?

Communication within an organization involves both external communication with stakeholders like regulators, suppliers, and competitors, and internal communication to ensure employees and management work towards common goals.

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What is the role of the marketing department in organizational communication?

The marketing department typically bridges the gap between an organization and its end-users, facilitating communication flow and promoting products or services to the target audience.

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How do cultural differences affect communication?

Cultural influences shape all aspects of communication, from greetings and work styles to communication pace, interpretation of symbols and colors.

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What is intercultural communication?

Intercultural communication examines how cultural differences influence communication processes and offers strategies to overcome conflicts or misunderstandings arising from cultural variations.

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How does sports communication demonstrate globalization?

Sports communication has exemplified global communication since long before the term 'globalization' was coined.

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What are the challenges of health communication?

Health communication, particularly during a pandemic, faces challenges in explaining complex information effectively and establishing credibility, highlighting the crucial role of clear and reliable messaging during public health crises.

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Study Notes

Human Communication Overview

  • Communication is the exchange of ideas, information, signals, or messages. It uses various media to allow individuals or groups to persuade, seek information, give information, or express emotion.
  • Communication is a vital part of everyday life, but often taken for granted.
  • Shannon and Weaver (1949) define communication as the methods used by one mind to influence another.
  • Communication functions include giving, receiving, or exchanging ideas, information, signals or messages.
  • Communication study can be broken down into aspects like intrapersonal, interpersonal, mass communication, organizational, and intercultural.

Intrapersonal Communication

  • Intrapersonal communication is listening to internal messages from one's body.
  • Examples of internal messages are hunger pains signaling need for nutrition or sleep deprivation.
  • Paying attention to these messages allows awareness of internal feelings like apathy, lethargy, or anger.
  • Ignoring internal messages can have negative consequences.

Interpersonal Communication

  • Interpersonal communication occurs in small group settings.
  • Through interpersonal interaction, individuals learn communication skills like listening, expressing oneself, and empathy.
  • Trust and language skills are developed through this type of communication.

Mass Communication

  • Mass communication involves interactions on a large scale, often "one-to-many".
  • Traditional media like print, film, radio, and TV fall under this category.
  • Mass communication models typically involve a one-way flow from source to a large audience with limited immediate feedback.

Organizational Communication

  • Organizational communication involves large groups or structures (organizations).
  • Organizational communication has two categories: external (interactions with other organizations, like suppliers) and internal (company communication to employees).

Communication Models

  • Communication models often display elements such as source, receiver, message, and feedback.
  • Early models were mathematical and focused on components like encoding and decoding.
  • Later models include social and cognitive components of communication.
  • There are models specifically focusing on the cultural dimensions of communication.

Video Games and Communication

  • Video games are a form of communication, with in-game communication interactions.
  • In this setup, communication flows towards users, who often react through technology (inputs).
  • Different video games offer varying degrees of complexity and interpersonal interaction.

User Generated Content (UGC)

  • Users often produce and upload content on digital platforms.
  • UGC is a product of reduced costs and miniaturization of devices.

Health Communication

  • Health communication is dealing with the difficulty of providing complex health information clearly and credibly.
  • There's a need for clear and efficient communication to enable people to actively manage their health.

Culture and Communication

  • Cultural differences affect communication styles, relationships, and understanding.
  • Intercultural communication focuses on these differences and their effects.

Sports Communication

  • Sports communication is an example of globalization through communication.

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