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Questions and Answers
What percentage of its net profit does SRK typically allocate to CSR activities?
What percentage of its net profit does SRK typically allocate to CSR activities?
Which of the following is NOT a focus area of Kaka's CSR initiatives?
Which of the following is NOT a focus area of Kaka's CSR initiatives?
What underlying philosophy drives Kaka's approach to CSR in relation to the diamond industry?
What underlying philosophy drives Kaka's approach to CSR in relation to the diamond industry?
In what year was the Nanduba Medical Centre established?
In what year was the Nanduba Medical Centre established?
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Kaka dedicates time every day to CSR activities. How much time does he allocate?
Kaka dedicates time every day to CSR activities. How much time does he allocate?
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What notable recognition has Kaka received for his contributions to CSR?
What notable recognition has Kaka received for his contributions to CSR?
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Which organization recognized SRK for its CSR activities?
Which organization recognized SRK for its CSR activities?
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Which of the following is a service offered by the Nanduba Medical Centre?
Which of the following is a service offered by the Nanduba Medical Centre?
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What fee do patients have to pay to avail the OPD services at the center?
What fee do patients have to pay to avail the OPD services at the center?
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Which award is conferred to artists and social contributors mentioned in the content?
Which award is conferred to artists and social contributors mentioned in the content?
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What was the primary focus of the initiatives carried out over the weeks by the SRK family?
What was the primary focus of the initiatives carried out over the weeks by the SRK family?
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What was the stance of SRK regarding staff layoffs during the tough economic times of 2008?
What was the stance of SRK regarding staff layoffs during the tough economic times of 2008?
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What was the action taken by Kaka prior to the nationwide curfew imposed due to COVID-19?
What was the action taken by Kaka prior to the nationwide curfew imposed due to COVID-19?
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Who is mentioned as a luminary that received the Santokbaa Humanitarian Award?
Who is mentioned as a luminary that received the Santokbaa Humanitarian Award?
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What philosophy does Kaka strongly believe in, as mentioned in the content?
What philosophy does Kaka strongly believe in, as mentioned in the content?
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What type of activities were included in the various initiatives by the SRK family?
What type of activities were included in the various initiatives by the SRK family?
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What award did SRK receive for being socially responsible in 2016?
What award did SRK receive for being socially responsible in 2016?
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Which certification was awarded to SRK for its Environmental Management practices?
Which certification was awarded to SRK for its Environmental Management practices?
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In which year did SRK move to a new office location at Bharat Diamond Bourse?
In which year did SRK move to a new office location at Bharat Diamond Bourse?
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Which award recognizes SRK's contribution to Corporate Social Responsibilities?
Which award recognizes SRK's contribution to Corporate Social Responsibilities?
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What innovative feature did SRK introduce to grade diamonds virtually?
What innovative feature did SRK introduce to grade diamonds virtually?
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Who delivered the first lecture of the Annual IIMA-SRK Lecture Series?
Who delivered the first lecture of the Annual IIMA-SRK Lecture Series?
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Which prestigious award did SRK receive from the Gems and Jewellery Promotional Council?
Which prestigious award did SRK receive from the Gems and Jewellery Promotional Council?
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What unique certification did SRK achieve relating to its building facility?
What unique certification did SRK achieve relating to its building facility?
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What is the primary focus of the Human Capital Department in SRK?
What is the primary focus of the Human Capital Department in SRK?
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What cultural values does SRK prioritize in its recruitment process?
What cultural values does SRK prioritize in its recruitment process?
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What recruitment tool is mainly used during the selection process at SRK?
What recruitment tool is mainly used during the selection process at SRK?
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Which policy is strictly followed by Kaka and the Human Capital Department for resolving employee concerns?
Which policy is strictly followed by Kaka and the Human Capital Department for resolving employee concerns?
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What has Kaka acknowledged as a challenge in maintaining connections with employees?
What has Kaka acknowledged as a challenge in maintaining connections with employees?
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How does SRK’s recruitment process differ from many other firms?
How does SRK’s recruitment process differ from many other firms?
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What is the reason Kaka provides for not having salary expectations during recruitment?
What is the reason Kaka provides for not having salary expectations during recruitment?
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How has the involvement of the next generation in family-owned SRK impacted the interview process?
How has the involvement of the next generation in family-owned SRK impacted the interview process?
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What is a primary challenge for the CPD industry regarding its workforce?
What is a primary challenge for the CPD industry regarding its workforce?
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Who was known for promoting the value-driven work culture at SRK?
Who was known for promoting the value-driven work culture at SRK?
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What critical decision is emphasized for the success of an organization like SRK?
What critical decision is emphasized for the success of an organization like SRK?
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What concern does Kaka have regarding the young generation at SRK?
What concern does Kaka have regarding the young generation at SRK?
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What aspect is Kaka questioning about the industry's future recruitment?
What aspect is Kaka questioning about the industry's future recruitment?
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In which year did Kaka start his journey as an apprentice to a diamond cutter?
In which year did Kaka start his journey as an apprentice to a diamond cutter?
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What major action did Kaka take in 1977 that influenced the business expansion?
What major action did Kaka take in 1977 that influenced the business expansion?
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What was established by Kaka and his partners in 1970?
What was established by Kaka and his partners in 1970?
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Study Notes
Shree Ramkrishna Exports (SRK) - Human Capital Department Evolution
- Transformation from Human Resource to Human Capital Department took almost 10 years.
- People-centric company with a motto of serving employees contributing to business growth.
- Open HR policies, processes, and an open-door policy for employee concerns.
- Reduced frequency of Kaka's shop floor visits due to other commitments.
Recruitment and Selection Process
- Well-defined recruitment and selection process by the Human Capital Department (HCD).
- Focuses on cultural fit and core competencies, prioritizing candidates aligning with SRK's values (integrity, respect, social consciousness, trustworthiness).
- Initially, Kaka personally interviewed candidates; now, the next generation is involved.
- Salary expectations are not a primary factor in the selection process.
Corporate Social Responsibility (CSR)
- Kaka interprets CSR broadly, contributing to Surat's economic growth and community development.
- Spends approximately 4.5% of net profit annually on CSR activities (exceeding the mandated 2%).
- CSR initiatives focus on health, education, energy, and water conservation. This began before government mandates.
- SRK is recognized for CSR by the Gem and Jewellery Export Promotion Council (GJEPC).
- Nanduba Medical Centre provides affordable healthcare services.
- Santokbaa Humanitarian Award honors artists and social contributors.
Awards and Recognition
- Kaka received several awards for his contributions.
- SRK received numerous awards for excellence, social responsibility, and innovation.
Challenges and Succession Planning
- Maintaining core work culture amidst generational change is a key challenge.
- Succession planning is crucial, with decisions involving Kaka's consultation.
- Uncertainty about whether the young generation will maintain the existing work culture.
- Consideration of hiring external candidates for top leadership positions.
Additional Challenges
- Sustaining a skilled workforce in the CPD industry due to occupational switching and difficulty attracting young talent.
- The company successfully navigated the 2008 economic downturn and the 2020 COVID-19 lockdown without layoffs. Employees were reskilled instead.
SRK's Progression (Chronology)
- 1964: Kaka began his journey as a diamond cutter apprentice.
- 1970: Shree Ramkrishna Exports (SRK) established.
- 1977: Kaka's first business trip to Antwerp expanded opportunities.
- 1980: Factory established with improved working conditions.
- 2015-2018: Multiple awards and recognitions for excellence, innovation, and social responsibility. New initiatives launched. LEED Platinum Certification achieved.
- President of India visited SRK.
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Description
Explore the evolution of the Human Capital Department at Shree Ramkrishna Exports (SRK) from traditional Human Resources to a more people-centric approach. Understand their recruitment processes, focus on cultural fit, and commitment to corporate social responsibility. This quiz delves into the values and operations that define SRK's workforce strategy.
