32 Questions
What activities related to payroll and employee benefits are now often outsourced?
Employee benefits
Which role does HR play more significantly now that payroll and employee benefits are outsourced?
Strategic role
Which of the following is not a type of employee termination that HR is involved in?
Promotions
HR is involved in performance-related dismissals. What is an example of this?
A worker is dismissed for consistently underperforming.
Which HR activity is described that involves an employee leaving a company due to underperformance?
Performance-related dismissals
What is one of the primary roles of HR professionals?
Handling quantitative, calculative, and strategic aspects of human resource management
Which function involves listening to and responding to employees?
Listening and responding to employees to maintain high job satisfaction levels
What does HR oversee at the macro level?
Organizational leadership and culture
Which aspect of HRM is related to managing change within the organization?
Managing transformation and change
What is an important consideration for HR regarding legal compliance?
Ensuring compliance with employment and labor laws that differ by geography
What is the primary concern of human resource management (HRM)?
Focusing on people management within organizations
Which fields contribute to the practices of HRM?
Psychology, sociology, and anthropology
What is regarded as the most important single asset of an organization in HRM?
People
How does HRM aim to achieve business objectives?
Through the use of people, processes, and technology
What is one key role of HRM in relation to people?
Enhancing organizational performance in its relationship with them
Which aspect does HRM primarily focus on?
Internal parts of the organization
What is the mission of human resource management?
To coordinate people within an organization to achieve its goals
From both perspectives does the learning objective of human resource management need to be demonstrated?
broader organizational and individual
How does human resource management view people within an organization?
As organizational assets and internal customers
What does human resource management aim to create for employees?
Job satisfaction and employee efficiency and effectiveness
In human resource management, employees are considered what?
Organizational assets and internal customers
What role does HR typically play in collective bargaining agreements?
Serving as the primary liaison with the employees' representatives
How do HR professionals engage with governmental agencies?
Through industry representatives
What is HR's mission at the individual employee level?
To manage the employee experience during the employment life cycle
What are the first two tasks of HR in managing employees?
Attracting the right employees and selecting the best employees through recruitment
How does HR assess talent?
Through the use of performance appraisals
What activities might HR administer besides managing employee experience?
Administering payroll and employee benefits
What does HRM regard as an organization's most important asset?
Human capital
What is one of the roles of the HR department in an organization?
Communicating with employees and adapting the organization's culture
Which process is HR responsible for facilitating in an organization?
Conducting performance reviews
Which term is defined as 'any component, model, process, or framework of value that can be leveraged or reused'?
Asset
What does the term 'human capital' include?
Competencies, knowledge, and social and personality attributes
Study Notes
Human Resource Management
- Human Resource Management (HRM) is a function in organizations designed to maximize employee performance and achieve specific business objectives.
- HRM focuses on policies and systems, and is concerned with how people are managed within organizations.
- It coordinates people to fulfill staffing needs, maintain employee satisfaction, and achieve business objectives.
HRM Objectives
- HRM regards people as the most important single asset of the organization.
- It concentrates on internal sources of competitive advantage.
- It seeks to enhance organizational performance in its relationship with employees.
HR Roles
- HR professionals manage the quantitative, calculative, and strategic aspects of human resource management.
- They manage communication, motivation, and leadership between people in the organization.
- They align human resources with business goals, re-engineer organization processes, and manage transformation and change.
General HRM Functions
- Staffing (hiring and firing) and training
- Listening and responding to employees to maintain high job satisfaction levels
- Understanding and integrating labor laws and ethics
Organizational Level
- HR oversees organizational leadership and culture.
- It ensures compliance with employment and labor laws, which differ by geography.
- It often oversees health, safety, and security.
Mission of Human Resource Management
- The mission of HRM is to coordinate people within an organization to achieve the organization's goals.
- HRM views people as organizational assets and internal customers, and works to create job satisfaction and employee efficiency and effectiveness.
Employee Level
- HR's mission is to manage the employee experience during the employment life cycle.
- It attracts, selects, and onboards new hires, and oversees their training and development.
- It assesses talent through performance appraisals and rewards employees accordingly.
- It may administer payroll and employee benefits.
HRM Concentration
- HRM concentrates on internal sources of competitive advantage.
- It regards people as an organization's most important asset.
HR Department
- The department of human resources (HR) communicates with employees and adapts the organization's culture and structure to their needs.
- HR leads the employment life cycle, from attracting and hiring the right employees to facilitating performance reviews and eventually processing terminations.
This quiz covers the roles of Human Resources in employee management, including payroll, employee benefits, and terminations.
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