How Well Do You Know the Consulting Process and Patient Management in Physical T...

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Questions and Answers

What are the steps involved in the consulting process?

  • Identify problems, consider alternatives, select and implement the best solution, and evaluate effectiveness. (correct)
  • Gather information, write a proposal, and wait for the client to accept.
  • Develop a marketing plan, offer free consultations, and hope for the best.
  • None of the above

What is an important component of a strong consulting proposal?

  • A detailed list of the consultant's credentials.
  • A comprehensive analysis of the competition.
  • Thorough knowledge of the client and their needs. (correct)
  • A catchy tagline or slogan.

How might a consultant acquire new clients?

  • By waiting for potential clients to find them.
  • By offering free services to gain exposure
  • By having former clients recommend them. (correct)
  • By only responding to RFPs.

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Study Notes

  • Parallels can be drawn between patient/client management in physical therapy and consulting process.
  • Consultants identify problems, consider alternatives, select and implement the best solution, and evaluate effectiveness.
  • Consultants must market their services and seek out potential clients.
  • The consultant/client relationship begins with acceptance of a proposal.
  • A strong consulting proposal requires thorough knowledge of the client and their needs.
  • The proposal should include a purpose/objective statement.
  • The proposal should include a solution or action steps section with dates for progress reports.
  • Action steps may include information gathering, design, content, materials, and implementation strategy.
  • As a consultant's reputation grows, potential clients may self-refer or former clients may recommend new ones.
  • Proposal development may be in response to an RFP or a preliminary meeting with a potential client.

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