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Questions and Answers
What is included in personnel administration policies?
What is included in personnel administration policies?
- Policies for product development
- Recruitment, selection, training, termination, and more (correct)
- Policies for marketing strategies
- Policies for customer service
What is labor relations?
What is labor relations?
- The relationship between management and customers
- The relationship between management and competitors
- The relationship between management and organized labor (correct)
- The relationship between management and suppliers
What is the role of a labor relations officer or director?
What is the role of a labor relations officer or director?
- To manage the company's finances
- To counsel and support top management (correct)
- To oversee the company's production process
- To handle customer complaints
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Study Notes
- Personnel administration involves policies for recruitment, selection, training, termination, and more.
- It also includes services for employees and working conditions.
- It deals with formal and informal conversations and relationships with representatives of employers and employees at all levels.
- It involves procedures for conflict resolution and negotiation of agreements.
- Other names for personnel administration include labor relations and labor welfare management.
- Labor relations refer to the relationship between management and organized labor.
- It involves contract agreements with unions and handling disagreements with business representatives.
- Some businesses employ a labor relations officer or director to counsel and support top management.
- The personnel administrator may or may not receive reports from this official.
- The personnel administrator fills in for the labor relations officer in a unionized workplace.
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