How Well Do You Know Personnel Administration and Labor Relations?
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How Well Do You Know Personnel Administration and Labor Relations?

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Questions and Answers

What is included in personnel administration policies?

  • Policies for product development
  • Recruitment, selection, training, termination, and more (correct)
  • Policies for marketing strategies
  • Policies for customer service
  • What is labor relations?

  • The relationship between management and customers
  • The relationship between management and competitors
  • The relationship between management and organized labor (correct)
  • The relationship between management and suppliers
  • What is the role of a labor relations officer or director?

  • To manage the company's finances
  • To counsel and support top management (correct)
  • To oversee the company's production process
  • To handle customer complaints
  • Study Notes

    • Personnel administration involves policies for recruitment, selection, training, termination, and more.
    • It also includes services for employees and working conditions.
    • It deals with formal and informal conversations and relationships with representatives of employers and employees at all levels.
    • It involves procedures for conflict resolution and negotiation of agreements.
    • Other names for personnel administration include labor relations and labor welfare management.
    • Labor relations refer to the relationship between management and organized labor.
    • It involves contract agreements with unions and handling disagreements with business representatives.
    • Some businesses employ a labor relations officer or director to counsel and support top management.
    • The personnel administrator may or may not receive reports from this official.
    • The personnel administrator fills in for the labor relations officer in a unionized workplace.

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    Description

    Test Your Knowledge on Personnel Administration and Labor Relations! Are you familiar with the policies, procedures, and services involved in personnel administration? Do you know the intricacies of labor relations and conflict resolution in a unionized workplace? Take this quiz to challenge your knowledge on these essential topics and learn more about labor welfare management. Keywords: personnel administration, labor relations, conflict resolution, unionized workplace, labor welfare management.

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