10 Questions
¿Cuáles son las tres prácticas esenciales mencionadas en el texto?
Gestión de riesgos
¿Qué busca lograr la gestión de riesgos?
Evitar, reducir, compartir o aceptar riesgos
¿Cuál es el objetivo de la gestión de seguridad de la información?
Proteger la información utilizada por las organizaciones para gestionar riesgos
¿Qué prácticas son integrales para todas las actividades organizacionales?
Gestión de implementación y gestión de riesgos
¿Cuáles son las dos prácticas no esenciales mencionadas en el texto?
Gestión de relaciones y gestión de proveedores
¿Cuál es el propósito de la gestión de relaciones?
Crear y fomentar vínculos entre la organización y sus partes interesadas a nivel estratégico y táctico
¿Qué busca lograr la gestión de proveedores?
Asegurar la calidad de los bienes y servicios proporcionados por los proveedores
¿Qué organización establece los estándares para la certificación ITIL?
AXELOS
¿Qué organización es elegida por AXELOS para administrar exámenes y validar organizaciones de capacitación?
PeopleCert
¿Qué certificación incluye el Líder Estratégico (SL) y el Profesional de Gestión (MP)?
ITIL
Study Notes
- There are three essential practices: deployment management, risk management, and information security management.
- Deployment management refers to the effective deployment of software.
- Risk management aims to avoid, reduce, share, or accept risks to ensure organizational sustainability and co-creation of value with customers.
- Information security management aims to protect information used by organizations to manage risks and maintain confidentiality, integrity, availability, authentication, and non-repudiation.
- These practices are integral to all organizational activities and central to the organization's service value system.
- There are two non-essential practices: relationship management and supplier management.
- Relationship management aims to create and foster links between the organization and its stakeholders at a strategic and tactical level.
- Supplier management aims to ensure the quality of goods and services provided by suppliers.
- The main purpose of each practice is summarized in the text.
- These practices are crucial for the success and sustainability of an organization.
- AXELOS sets standards for ITIL certification.
- PeopleCert is chosen by AXELOS to manage exams and validate training organizations.
- EI/AEO are the approved examiners selected by AXELOS.
- ATOs are verified by EI and can provide training and exams.
- ITIL certification includes Managing Professional (MP) and Strategic Leader (SL).
- The focus is on intellectual property rights.
- The text mentions TIC job opportunities.
- The text is related to WP Notes theme by VitaThemes.
- The text provides information about the structure of ITIL certification.
- The text emphasizes the importance of verified training organizations.
Test your knowledge on the essential practices of ITIL certification with this quiz! From deployment management to information security management, each practice plays a crucial role in organizational success and sustainability. You'll also learn about the non-essential practices, relationship management and supplier management. Plus, get a deeper understanding of the certification process, including the Managing Professional and Strategic Leader designations. This quiz is perfect for those looking to deepen their understanding of ITIL or prepare for certification exams.
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