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How well do you know Go High Level's Audit Logs and Login As Feature?

6 Questions

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How well do you know Go High Level's Audit Logs and Login As Feature?

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Questions and Answers

What is the purpose of the Audit Logs tab in the settings area of agency level?

To track user activity in the CRM (correct)

To manage subaccount access

To create new users in the CRM

To customize email templates

What is the difference between the audit logs area of each subaccount and the agency level?

The subaccount audit logs track more criteria than the agency level

The agency level audit logs track more criteria than the subaccount level (correct)

The subaccount and agency level audit logs track the same criteria

The subaccount audit logs only track user activity, while the agency level tracks system activity

What is the Document ID field actually called?

Location ID (correct)

User ID

Subaccount ID

System ID

How can the Location ID be used in the audit logs?

To track activity from a specific subaccount Signup and view all the answers

What are the filter options available in the audit logs?

User, type of action, and area of the subaccount Signup and view all the answers

What is the potential issue with the audit logs when using the Login as feature?

The audit logs may not differentiate between admin and user activity when using the Login as feature Signup and view all the answers

Study Notes

The video is about the Audit Logs tab in the settings area of agency level.
The CRM keeps track of different types of changes made by users in certain areas.
Each subaccount has its own audit logs area, and their tracking criteria is different from what is tracked at the agency level.
The Document ID field is actually Location ID.
The Location ID can be used to track activity from a specific subaccount.
The audit logs can be filtered by user, type of action, and area of the subaccount.
The audit logs may be misleading if someone with admin access uses the Login as feature.
There is no way to see if it was the admin or the user who made a change using the Login as feature.
Go High Level may add details in the audit logs to show which admin made a change using the Login as feature.
Admins need to be responsible when using the Login as feature.

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Description

"Test your knowledge of Go High Level's Audit Logs and learn best practices for tracking user activity. This quiz will cover topics such as different tracking criteria at the agency and subaccount levels, how to filter audit logs by user and action type, and the potential misleading information caused by the Login as feature. By taking this quiz, you'll gain a better understanding of how to use the Audit Logs tab effectively and responsibly."