How Well Do You Know Amazon?

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Questions and Answers

What percentage of the total retail market in the US does e-commerce currently make up according to eMarketer?

  • 91%
  • 9% (correct)
  • 19%
  • 49%

What is the concept behind Amazon Go stores?

  • They only sell Whole Foods products
  • They are only available in certain cities
  • They are physical bookstores
  • They have no cashiers and no checkouts (correct)

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Study Notes

  • Amazon sells knockoff products at lower prices than original brands
  • Amazon has expanded into various industries including groceries, TV, robotics, cloud services, and consumer electronics
  • Amazon uses data analytics to move into new sectors and understand customer needs
  • Amazon has personal data on customers but has mostly avoided using it in ways that unnerve people
  • Amazon is feared by businesses but beloved by customers for being cheap, convenient, and reliable
  • Amazon has been accused of displacing jobs and treating warehouse workers poorly
  • Amazon has a restaurant delivery service, music streaming service, and an Etsy clone called Amazon Handmade
  • Amazon makes hardware and software, movies, television shows, and video games
  • Amazon runs labor brokerages for computer-based and manual labor
  • Amazon publishes and sells books and owns the book social network site GoodReads.com

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