Podcast
Questions and Answers
What are some steps a manager can take when suspecting fake visits from field staff?
What are some steps a manager can take when suspecting fake visits from field staff?
Go to Daily Activity Report and check the number of visit per hour and map. If too many visits are made per hour or many visits were made in the same place, FS may make fake visits in one place.
What are some possible reasons why a field staff member may be making fake visits?
What are some possible reasons why a field staff member may be making fake visits?
Field staff may make fake visits to cover up for tardiness, laziness, or to falsify expense reports.
How can a manager prevent fake visits from occurring in the first place?
How can a manager prevent fake visits from occurring in the first place?
Managers can set clear expectations, establish consequences for falsifying visits or reports, provide proper training, and create a system for reporting and investigating suspicious activity.
