How to Obtain and Install Hardware Device Drivers
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Questions and Answers

What is the first step to determine the hardware manufacturer for a device?

  • Right-click on the desktop
  • Expand the category of the device in Device Manager
  • Click Device Manager in System Tools (correct)
  • Right-click the device for which you want to install the driver

Where can you find the devices listed that are installed on the computer?

  • In Computer Management
  • Under Control Panel
  • Under My Computer
  • In the right pane of Device Manager (correct)

What should you do after right-clicking the device in Device Manager and clicking Properties?

  • Install a generic driver
  • Note down the manufacturer and model of the device (correct)
  • Restart the computer
  • Expand the display adapters

Where should you check if you want to find out how to obtain, download, and install the latest drivers for a device installed by your computer manufacturer?

<p>Contact the manufacturer of your computer (C)</p> Signup and view all the answers

What should you do if a device appears as an Unknown device or as a generic device?

<p>Click on Properties and note down manufacturer and model (C)</p> Signup and view all the answers

Where can you find a list of possible sources for obtaining the latest driver for a device?

<p>In the order presented: Original Computer Manufacturer, Device Manufacturer (C)</p> Signup and view all the answers

What should you do if you have the original driver CD or floppy disks?

<p>Use the original driver included with the computer or device (D)</p> Signup and view all the answers

What should you do if the driver file is in .zip format?

<p>Use a third-party utility like WinZip to extract the files (A)</p> Signup and view all the answers

What kind of files might the driver package contain?

<p>.inf files (B)</p> Signup and view all the answers

What should you do if the driver uses a setup program?

<p>Run the setup program to install the driver (C)</p> Signup and view all the answers

If no other source for drivers is available, what is recommended?

<p>Use the original driver included with the computer or device (C)</p> Signup and view all the answers

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