How much do you know about the impact of information systems on businesses?

Overview of Information Systems and Their Impact on Business

• PCL Construction has implemented mobile devices, touch screen kiosks, virtual design, and project management, analytics dashboard, and Microsoft Azure Cloud to improve operational efficiency and customer experience.
• Information technology has transformed the way businesses run their operations and redesign their jobs and processes.
• There are over 140 million registered dot-com businesses, 273 million adult Americans online, and 269 million Americans with mobile phones.
• Social networking tools are being used by businesses to connect employees, customers, and managers.
• Internet advertising continues to grow at more than 20 percent per year, and new laws require businesses to store more data for longer periods.
• Changes in businesses result in changes in jobs and careers.
• Cloud computing, big data, Internet of Things, mobile digital platform, AI, and machine learning are some of the IT innovations.
• Online streaming music and video, on-demand e-commerce services, and expanding e-commerce are some of the new business models.
• There is a greater emphasis on competencies and skills, more willingness to interact with consumers through social media, and better understanding of the importance of IT.
• The internet and global communications have drastically reduced the costs of operating and transacting on a global scale and increased the interdependence of global economies.
• A fully digital firm has significant digitally enabled and mediated business relationships, accomplishes core business processes through digital networks, and manages key corporate assets digitally.
• Firms invest heavily in information systems to achieve six strategic business objectives: operational excellence, new products, services, and business models, customer and supplier intimacy, improved decision making, competitive advantage, and survival.