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Questions and Answers
What is rebooking?
What is rebooking?
- Booking a consignment to the same destination after taking delivery
- Booking a consignment to the same destination without taking delivery
- Booking a consignment to a different destination without taking delivery (correct)
- Booking a consignment to a different destination after taking delivery
Who is authorized for rebooking of parcels?
Who is authorized for rebooking of parcels?
- Consignor/consignee
- SM (correct)
- Delivery personnel
- DCM
What type of goods are not permitted for rebooking?
What type of goods are not permitted for rebooking?
- Livestock
- Perishables
- Part consignments
- All of the above (correct)
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Study Notes
- Rebooking refers to booking a consignment to a different destination without taking delivery.
- Goods must have reached the original destination for rebooking.
- Consignor/consignee may request rebooking, SM is authorized for rebooking of parcels, and wagon loads/train loads may be rebooked under the orders of DCM.
- Packages must be in sound condition for rebooking.
- Packages are reweighed before rebooking and necessary remarks are made in the delivery book.
- Original RR is cancelled and a fresh RR is prepared showing the details of original booking particulars.
- All charges due at the original destination are shown as "Paid-On" charges in the rebooking RR.
- Rebooking is not permitted for part consignments, livestock, perishables, dangerous goods, and offensive goods.
- Rebooking facility is available for eT-RR opted customers.
- Rebooking is authorized by the SM of the original destination.
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