Hotel Staff, Places, and Layout

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Questions and Answers

Who is the Managing Director (MD) of The Muse Sarovar Portico?

  • Gulzar Khan
  • Jaideep Jugran
  • Vikrant Puri (correct)
  • Sunil Chauhan

Which of the following historical sites is located approximately 18.5 kms from The Muse Sarovar Portico?

  • Red Fort
  • India Gate
  • Humayun's Tomb
  • Qutab Minar (correct)

The India Gate is located 18.5 km away from 'The Muse Sarovar Portico'.

False (B)

What type of cuisine does the 'Patio' restaurant offer?

<p>Indian, English, and Oriental cuisine (A)</p> Signup and view all the answers

In which floor is 'Atrium Lounge' located in 'The Muse Sarovar Portico'?

<p>Ground Floor (B)</p> Signup and view all the answers

As of the provided information, what is the combined GST percentage applied at The Muse Sarovar Portico?

<p>12% (D)</p> Signup and view all the answers

What is the additional charge for an extra bed at 'The Muse Sarovar Portico', excluding taxes?

<p>Rs. 1000</p> Signup and view all the answers

Which amenity is offered free of charge in the rooms at The Muse Sarovar Portico?

<p>Complimentary Breakfast (A)</p> Signup and view all the answers

The rooms at The Muse Sarovar Portico do not offer free Wi-Fi.

<p>False (B)</p> Signup and view all the answers

The total number of rooms in 'The Muse Sarovar Portico' is ______.

<p>73</p> Signup and view all the answers

Match the following personnel with their respective roles at The Muse Sarovar Portico:

<p>Jaideep Jugran = General Manager Chef Ramesh Aswal = Executive Chef Sunil Chauhan = Finance Manager Gyan Singh = Front Office Manager</p> Signup and view all the answers

What New Delhi address is 'The Muse Sarovar Portico' located?

<p>88-89, Bijwasan Road, Kapashera</p> Signup and view all the answers

According to the hotel layout, where is the Human Resource department located?

<p>Basement 1 (D)</p> Signup and view all the answers

The Executive Housekeeper's name is Rohit Sharma.

<p>False (B)</p> Signup and view all the answers

What is the approximate size range of the Superior Rooms?

<p>250-270 sq ft (B)</p> Signup and view all the answers

Which of the following is NOT a facility available for an extra charge?

<p>Usage of Tea Coffee Maker (B)</p> Signup and view all the answers

Specify the Toll Free Reservations number for 'The Muse Sarovar Portico'.

<p>1800 111 222</p> Signup and view all the answers

'The Muse Sarovar Portico' is directly adjacent to the New Delhi Railway Station.

<p>False (B)</p> Signup and view all the answers

According to the information, what is the maximum capacity of Crystal Hall 2?

<p>150 pax (D)</p> Signup and view all the answers

Which manager is responsible for sales and marketing at The Muse Sarovar Portico?

<p>Bal Mukund Thakur (D)</p> Signup and view all the answers

The nearest metro station, Dwarka Sector 21, is ______ kms from the hotel.

<p>7</p> Signup and view all the answers

The fitness center at The Muse Sarovar Portico is available at an additional charge.

<p>False (B)</p> Signup and view all the answers

What is the approximate size range of the Deluxe Rooms?

<p>350-370 sq ft (D)</p> Signup and view all the answers

What is the check in and check out time at 'The Muse sarovar Portico'?

<p>12 noon and 12 noon (B)</p> Signup and view all the answers

Name the UNESCO World Heritage Site that is approximately 18.5 km from 'The Muse Sarovar Portico'.

<p>Qutab Minar</p> Signup and view all the answers

The hotel property includes four Crystal Halls for conferences.

<p>False (B)</p> Signup and view all the answers

What is the F&B managers name?

<p>Rohit Sharma (A)</p> Signup and view all the answers

Which of the following facilities is available on the ground floor?

<p>Front Office (D)</p> Signup and view all the answers

According to the provided document, how far away is the IGI International airport from the hotel?

<p>5.5 kms (D)</p> Signup and view all the answers

What is the approximate range of the capacity of Crystal 1, 2 & 3?

<p>300-500 pax (A)</p> Signup and view all the answers

The hotel offers a steam and sauna without any charge.

<p>False (B)</p> Signup and view all the answers

The tax structure in patio is ______%.

<p>5</p> Signup and view all the answers

Which floor is the Crystal Hall 1 located?

<p>Basement floor (D)</p> Signup and view all the answers

What is the updated date on the fact sheet?

<p>30.05.2023</p> Signup and view all the answers

Match the following mall with its kms from The Muse Sarovar Portico

<p>Ambience Gurgaon Mall = 4 kms Gurgaon Sadar Bazar = 8 kms</p> Signup and view all the answers

What additional services is available for executive traveller in the deluxe room?

<p>Upgraded amenities (D)</p> Signup and view all the answers

In room dining is provided for only limited hours.

<p>False (B)</p> Signup and view all the answers

Gulzar Khan is in charge of which department?

<p>Chief Engineer (A)</p> Signup and view all the answers

What is the pin code of 'The Muse Sarovar Portico’?

<p>110037</p> Signup and view all the answers

Which of the following is located in the Back of the House on the Ground Floor?

<p>Locker Room (C)</p> Signup and view all the answers

Flashcards

Who is the owner?

The owner of The Muse Sarovar Portico.

Who is Jaideep Jugran?

The General Manager of The Muse Sarovar Portico.

Who is Bal Mukund Thakur?

The Sales and Marketing Manager at the hotel.

Who is Gyan Singh?

Oversees front desk operations

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Who is Gulzar Khan?

The executive in charge of engineering at the hotel.

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Chef Ramesh Aswal

Oversees culinary operations

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Who is Rohit Sharma?

Oversees food and beverage services.

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Who is Ashok Kumar?

Oversees cleanliness

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Who is Sunil Chauhan?

Manages the hotel's finances.

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Who is Kapil Patil?

Provides IT support

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What is Qutub Minar?

A historical tower and UNESCO site near the hotel.

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What is India Gate?

A war memorial in New Delhi.

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What is Ambience Gurgaon Mall?

A shopping destination close to the hotel.

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How far is the airport?

The distance from IGI Airport to hotel.

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How far is the train station?

The distance from New Delhi Railway Station to hotel.

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What is on ground floor?

Business Centre, Fitness Zone, Pastry Shop, Lounge, Patio Restaurant, Reception, GM Office, Front Office, MD Office, Courtyard

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What is a feature of the terrace?

Terrace

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What is a Superior Room?

One type of room in the hotel.

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What are premium rooms?

One type of room available.

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How many rooms?

The total number of rooms in Muse Sarovar Portico.

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What features are in the rooms?

Writing desk, internet, satellite TV, digital safe, minibar

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What is the Patio?

Offering multi-cuisine delicacies, this all-day dining space caters to varied palates with Indian, English, and Oriental options.

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What are the conference facilities?

Crystal Hall 1, Crystal Hall 2, Crystal Hall 3

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What are facilities with compliments?

The hotels amenities

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What are charge facilities?

Additional hotel charges

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What is the hotel's address?

88-89, Bijwasan Road, Kapashera, New Delhi

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Study Notes

  • Fact sheet updated on 30.05.2023

Ownership

  • The Owner/MD is Mr. Vikrant Puri

Key Staff

  • General Manager: Jaideep Jugran
  • Sales and Marketing Manager: Bal Mukund Thakur
  • Front Office Manager: Gyan Singh
  • Chief Engineer: Gulzar Khan
  • Executive Chef: Chef Ramesh Aswal
  • F&B Manager: Rohit Sharma
  • Executive Housekeeper: Ashok Kumar
  • Finance Manager: Sunil Chauhan
  • Assistant Manager IT: Kapil Patil

Places of Interest

  • Qutub Minar is 18.5 kms away.
  • Qutab Minar is a minaret that forms part of the Qutab complex, a UNESCO World Heritage Site
  • India Gate is 23 kms away.
  • India Gate is a war memorial located astride the Rajpath
  • Ambience Gurgaon Mall is 4 kms away.
  • Gurgaon Sadar Bazar is 8 kms away.

Connectivity

  • IGI International Airport is 5.5 kms away, and 1D is 9.5 kms.
  • New Delhi Railway Station is 25 kms away.
  • Dwarka Sector 21 metro station is 7 kms away.

Hotel Layout: Ground Floor

  • Front of the house: Business Centre, Fitness Zone, Pastry Shop, Lounge, Patio Restaurant, Reception, GM Office, Front Office, MD Office, Courtyard.
  • Back of the house: IRD, Main Kitchen, Store HK Desk, Locker Room, Laundry.

Hotel Layout Basement 1

  • Front of House: Crystal Hall 1, 2 and 3
  • Back of House: Human Resources, Finance, EHK Office, F&B manager Office, Information Technology Office, Banquet Store, STP Plant, Chief Engineer Office

Hotel Layout Terrace

  • Front of House: Open Terrace
  • Back of House: Bunkers

Room Facilities

  • Superior Room(Twin + King Size Bed): 55 Rooms
  • Deluxe Room(125,123,124,120,225,220,325,320,124): 8 Rooms
  • Premium Room (121,122,221,222,223,224,321,322,323,324): 10 Rooms
  • Total No. of Rooms: 73 rooms

Tariffs

  • State GST + Central GST : 6% + 6% = 12%
  • Check in & out time: 12 noon and 12 noon
  • Extra Bed charges: Rs. 1000+taxes

Room Facilities: Superior Room

  • Room Nos.- 101- 119, 121, 122, 126,127, 201-219,221-224, 226,227, 301 to 308,321 to 324, 326,327
  • Facilities - 250-270 sq ft
  • The Superior rooms have writing desk with ergonomic chair, free wireless internet access, satellite TV, in-room dining, in-room laptop-compatible digital safe, minibar, tea/coffee maker and bottled water.
  • Bathrooms are well equipped with parallel phone lines, shower cubicle with separate shower faucet for hot and cold water.

Room Facilities: Deluxe Room

  • Room Nos.-120,123,124,125,220,225,320,325.
  • Facilities- 350-370 sq ft.
  • The Deluxe rooms are equipped with ample amenities.
  • Fitted with double beds, the rooms look elegant with wooden flooring, soft lighting and world-class amenities with upgraded amenities and additional services for the executive traveller.

F&B Facilities

  • Patio is an all-day multi-cuisine restaurant catering delicacies of Indian, English and Oriental cuisine, located on Ground Floor
    • Breakfast: 07:00 to 10:30 hrs
    • Lunch: 12:30 to 15:30 hrs
    • Dinner: 19:00 to 11:00 hrs
    • Cuisine: Multi cuisine
    • No of covers: 66
    • Buffet Rates: Breakfast - 450+, Lunch - 800+, Dinner-950+
    • Tax structure is 5%
  • Atrium Lounge:- Located on ground floor, timings are 11am till 7pm. Total capacity is 34 covers.
  • In Room Dining - 24 hours.

Conference Facilities:

  • All Conference halls are located on the Basement Floor
  • Crystal Hall 1
    • Max capacity: 125pax
    • 1700 SqFt.
    • U-Shape: 50 pax
    • Cluster: 70 pax
    • Social 125 pax
  • Crystal 2
    • Max Capacity: 150 pax
    • 2100 SqFt.
    • U-Shape: 40 pax
    • Cluster: 85 pax
    • Social 120 pax
  • Crystal 3
    • Max Capacity: 150 pax
    • 3100 SqFt.
    • U-Shape: 45 pax
    • Cluster: 55 pax
    • Social 150 pax
  • Crystal 1 &2:
    • 200pax
    • 4800 SqFt.
    • Social 200 pax
  • Crystal 1, 2 & 3:
    • 300-500 pax
    • 6900 SqFt.
    • Social 500 pax

Other Facilities: Complimentary

  • Complimentary Breakfast
  • Usage of Wi-Fi
  • Usage of Tea Coffee Maker
  • Two 500ml RO drinking water bottles
  • Free Toiletries
  • In Room Safe
  • Turn Down service
  • Fitness Centre

Other Facilities: On Charge

  • Travel desk
  • Doctor on Call
  • Mini bar in Room
  • Laundry Service
  • Direct Dialing
  • Business Centre Services
  • In Room Dining
  • Cake Shop
  • Steam & Sauna

Address

  • The Muse Sarovar Portico, 88-89, Bijwasan Road, Kapashera, New Delhi, Pin Code- 110037
  • Tel. Nos.- 011-49099999
  • E mail- [email protected]
  • Web: www.sarovarhotels.com
  • Toll Free Reservations: 1800 111 222

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