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Questions and Answers
According to the hotel rules and regulations, what time does a hotel day start?
According to the hotel rules and regulations, what time does a hotel day start?
- 12:00 a.m.
- 2:00 p.m. (correct)
- 6:00 p.m.
- 4:00 p.m.
If a guest fails to check out by 12:00 p.m., what additional fee will be charged?
If a guest fails to check out by 12:00 p.m., what additional fee will be charged?
- PLN 50.00
- PLN 80.00
- PLN 120.00 (correct)
- PLN 100.00
What should guests do if they have complaints regarding the quality of services?
What should guests do if they have complaints regarding the quality of services?
- Ignore the complaints
- Leave a review online
- Submit complaints to the reception desk (correct)
- Contact the hotel manager directly
How many pets are allowed per room in the hotel?
How many pets are allowed per room in the hotel?
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What free-of-charge services does the hotel provide upon request?
What free-of-charge services does the hotel provide upon request?
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What is the lights-out period at the hotel?
What is the lights-out period at the hotel?
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What is the extra charge for loss of a room card/key?
What is the extra charge for loss of a room card/key?
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