Podcast
Questions and Answers
By confirming the reservation, the hotel guarantees the guest a room.
By confirming the reservation, the hotel guarantees the guest a room.
True (A)
The hotel assures the guest that their payment will be processed immediately upon confirmation of the reservation.
The hotel assures the guest that their payment will be processed immediately upon confirmation of the reservation.
False (B)
The hotel is liable for any accessible service requests made by the guest during their stay.
The hotel is liable for any accessible service requests made by the guest during their stay.
False (B)
The guest is guaranteed a room with accessible services by confirming the reservation.
The guest is guaranteed a room with accessible services by confirming the reservation.
The hotel manages the reservation process to ensure a room is available for the guest.
The hotel manages the reservation process to ensure a room is available for the guest.
A guest history file is automatically created during the check-in process.
A guest history file is automatically created during the check-in process.
A computer-based reservation system helps forecast rooms availability to minimize hotel liability.
A computer-based reservation system helps forecast rooms availability to minimize hotel liability.
Late charges can occur if a guest does not check out on time.
Late charges can occur if a guest does not check out on time.
Accessible services are ensured through manual registration of guests.
Accessible services are ensured through manual registration of guests.
A computer-based reservation system processes payments manually.
A computer-based reservation system processes payments manually.
Reservation management software can generate timely and accurate room availability reports.
Reservation management software can generate timely and accurate room availability reports.
Guest registration is not mandatory in a computer-based reservation system.
Guest registration is not mandatory in a computer-based reservation system.
Hotel liability is limited to room reservations only.
Hotel liability is limited to room reservations only.
Front office systems can connect with global distribution systems (GDSs) and internet distribution systems (IDSs).
Front office systems can connect with global distribution systems (GDSs) and internet distribution systems (IDSs).
A computer-based reservation system helps maximize room sales by inaccurate monitoring of room availability.
A computer-based reservation system helps maximize room sales by inaccurate monitoring of room availability.
Reservation management software can track guest deposits and generate reservation management reports.
Reservation management software can track guest deposits and generate reservation management reports.
