Podcast
Questions and Answers
The organizational chart depicts the static structure of a hotel and thus, remains fixed
The organizational chart depicts the static structure of a hotel and thus, remains fixed
- a. True
- b. False (correct)
Who holds the primary responsibility for running a hotel?
Who holds the primary responsibility for running a hotel?
- a. Front desk agent
- b. Executive committee
- c. General manager (correct)
- d. Regional vice president
Which of the following statements is true about the front office?
Which of the following statements is true about the front office?
- a. It makes up the largest department by employee count
- b. It is the most visible department in a hotel (correct)
- c. Its main duty involves promoting the sale of hotel services
- d. It oversees the daily operation of the hotel
What principle do hotels typically follow when setting their rates?
What principle do hotels typically follow when setting their rates?
When does a hotel find itself in a “minus position”?
When does a hotel find itself in a “minus position”?
Which of the following statements is NOT true about room availability forecast?
Which of the following statements is NOT true about room availability forecast?
Which of the following is a revenue center?
Which of the following is a revenue center?
In a hotel, the human resources department is the most important support center
In a hotel, the human resources department is the most important support center
Revenue management and accounting are distinct departments
Revenue management and accounting are distinct departments
Which of the following statements is true about scheduled maintenance?
Which of the following statements is true about scheduled maintenance?
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