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Questions and Answers
What is the main focus of the hospitality industry?
What is the main focus of the hospitality industry?
- Ensuring customer satisfaction and comfort (correct)
- Maintaining high cleanliness standards in hotels
- Providing luxury experiences for guests
- Maximizing profits for hotel owners
In hotel management, what does the term 'occupancy rate' refer to?
In hotel management, what does the term 'occupancy rate' refer to?
- The average length of stay for hotel guests
- The percentage of hotel rooms occupied at a given time (correct)
- The rate at which guests check in and out of the hotel
- The number of hotel rooms that need cleaning
What is the significance of yield management in the hotel industry?
What is the significance of yield management in the hotel industry?
- Ensuring compliance with health and safety regulations
- Determining the optimal room rates to maximize revenue (correct)
- Maintaining landscaping and outdoor areas of the hotel
- Training staff to provide exceptional customer service
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