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What are the three core functions of a modern hospital, according to the provided text?
What are the three core functions of a modern hospital, according to the provided text?
Diagnosis of diseases, treatment of illnesses, and management of complications.
Based on the text, what is the key objective of effective hospital management?
Based on the text, what is the key objective of effective hospital management?
To ensure the availability, accessibility, and quality of services for all patients.
What are the key aspects of the hospital management process, as described in the text?
What are the key aspects of the hospital management process, as described in the text?
The process encompasses patient registration, triage, and treatment delivery, all while integrating different departments and units.
What is the significance of establishing proper procedures and systems in a hospital?
What is the significance of establishing proper procedures and systems in a hospital?
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What is the role of a Hospital Management System (HMS)?
What is the role of a Hospital Management System (HMS)?
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What is the significance of the transition to digital health records in developed countries?
What is the significance of the transition to digital health records in developed countries?
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What is meant by the fact that "hospitals serve as centers for investigations, teaching, and research"?
What is meant by the fact that "hospitals serve as centers for investigations, teaching, and research"?
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How is the word "hospital" related to concepts such as "hostel, hotel, and host"?
How is the word "hospital" related to concepts such as "hostel, hotel, and host"?
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What are the two main considerations when choosing between single-use and reusable PPE?
What are the two main considerations when choosing between single-use and reusable PPE?
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Describe the recommended cleaning protocol for routine environmental cleaning in healthcare settings, outlining the solution used and frequency of cleaning.
Describe the recommended cleaning protocol for routine environmental cleaning in healthcare settings, outlining the solution used and frequency of cleaning.
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What are the three main types of gloves typically used in healthcare settings, and what is the difference between them?
What are the three main types of gloves typically used in healthcare settings, and what is the difference between them?
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Explain why routine disinfection of the environment is not recommended, and what specific disinfectant should be used in exceptional cases.
Explain why routine disinfection of the environment is not recommended, and what specific disinfectant should be used in exceptional cases.
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List the four steps needed to ensure the sterility of non-invasive medical equipment before use.
List the four steps needed to ensure the sterility of non-invasive medical equipment before use.
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Describe two methods for managing inventory and explain how they differ.
Describe two methods for managing inventory and explain how they differ.
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Explain the significance of ABC analysis in hospital inventory management.
Explain the significance of ABC analysis in hospital inventory management.
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What is the role of forecasting in medical inventory management, and why is it crucial for South Sudanese hospitals?
What is the role of forecasting in medical inventory management, and why is it crucial for South Sudanese hospitals?
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Describe two benefits of using a cloud-based inventory system for a South Sudanese hospital.
Describe two benefits of using a cloud-based inventory system for a South Sudanese hospital.
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Explain the difference between a PHCU and a PHCC in the South Sudanese health system, and how they contribute to the three-tier structure.
Explain the difference between a PHCU and a PHCC in the South Sudanese health system, and how they contribute to the three-tier structure.
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Explain the importance of the secondary tier in the South Sudanese health system.
Explain the importance of the secondary tier in the South Sudanese health system.
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Identify three types of medical inventory items commonly found in South Sudanese hospitals and explain their significance.
Identify three types of medical inventory items commonly found in South Sudanese hospitals and explain their significance.
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Describe two challenges associated with establishing an effective inventory management system in South Sudan.
Describe two challenges associated with establishing an effective inventory management system in South Sudan.
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What are the key steps to take before performing hand hygiene, and why are they important?
What are the key steps to take before performing hand hygiene, and why are they important?
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Explain the significance of patient placement in infection prevention, particularly when assessing infection risk.
Explain the significance of patient placement in infection prevention, particularly when assessing infection risk.
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What are the essential characteristics of clinical hand-wash basins, and why are these features important?
What are the essential characteristics of clinical hand-wash basins, and why are these features important?
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How does good hand hygiene contribute to reducing the transmission of healthcare-associated infections (HCAIs)?
How does good hand hygiene contribute to reducing the transmission of healthcare-associated infections (HCAIs)?
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Identify three examples of patient groups who may pose a cross-infection risk and explain why they warrant careful infection control protocols.
Identify three examples of patient groups who may pose a cross-infection risk and explain why they warrant careful infection control protocols.
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Describe the importance of respiratory and cough hygiene in infection control within a healthcare environment.
Describe the importance of respiratory and cough hygiene in infection control within a healthcare environment.
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Why is the safe management of healthcare linens crucial for infection control, and what are some key principles to follow?
Why is the safe management of healthcare linens crucial for infection control, and what are some key principles to follow?
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Explain the significance of sharps disposal and why the use of sharps containers is a critical practice in healthcare settings.
Explain the significance of sharps disposal and why the use of sharps containers is a critical practice in healthcare settings.
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Explain the purpose of negative air pressure in isolation rooms and how it differs from positive air pressure.
Explain the purpose of negative air pressure in isolation rooms and how it differs from positive air pressure.
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Describe the difference between "Quality Control" and "Quality Assurance" within the context of hospital operations.
Describe the difference between "Quality Control" and "Quality Assurance" within the context of hospital operations.
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What is the main objective of "Total Quality Management" in a hospital setting?
What is the main objective of "Total Quality Management" in a hospital setting?
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Explain why hospital-acquired infections (HAI) are a concern and how they differ from infections present at the time of admission.
Explain why hospital-acquired infections (HAI) are a concern and how they differ from infections present at the time of admission.
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Give two examples of settings where hospital-acquired infections can occur, besides a traditional hospital.
Give two examples of settings where hospital-acquired infections can occur, besides a traditional hospital.
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Explain the ethical principle of autonomy in the context of medical care. How does it impact patient-physician interactions?
Explain the ethical principle of autonomy in the context of medical care. How does it impact patient-physician interactions?
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What does the principle of non-maleficence mean in the context of healthcare practice? Provide an example of how this principle might be applied in a medical setting.
What does the principle of non-maleficence mean in the context of healthcare practice? Provide an example of how this principle might be applied in a medical setting.
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Describe the ethical dilemma posed by 'truth telling' in medical care. What factors need to be considered in disclosing bad news to patients?
Describe the ethical dilemma posed by 'truth telling' in medical care. What factors need to be considered in disclosing bad news to patients?
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How does the principle of beneficence guide healthcare professionals in their ethical decision-making? Give an example of how beneficence might be applied in a clinical setting.
How does the principle of beneficence guide healthcare professionals in their ethical decision-making? Give an example of how beneficence might be applied in a clinical setting.
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Explain how the principle of justice applies to healthcare access. What are the implications of this principle for healthcare systems?
Explain how the principle of justice applies to healthcare access. What are the implications of this principle for healthcare systems?
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Study Notes
Course Information
- Course Title: Hospital Management
- Course Code: PHM533
- Credit Hours: 2
- Lecturer: Dr. Apal Toby
- Qualifications: BSc, MBBS, MPH- Tropical Diseases
Hospital Management in Public Health Care
- Vision, Mission, Goals, and Values of a Hospital
- Role and Functions of Hospital Managers
- Hospital Services Management
- Nursing Management
- Change Management
- Infrastructure Management
- Inventory Management
- Drugs Management in Hospitals (1, 2)
- Human Resource Management
- Human Resource Development: current status and future challenges
- Financial Management
- Accounting rules and practices (public & private hospitals)
- Financial Management
- Hospital Financing for Sustainability
- Cost Containment, cost effectiveness, and profitability
- Costing and Cost implications of Hospital Services
- Risk Assessment and Programming (RAP Tool)
- Introduction to Rapid Appraisal Tool for assessment of Emergency of a Hospital
- Data Collection in Hospitals using RAP Tool
- Hospital Budget Preparation
- Hospital Waste Management and infection control
Hospital System Components
- Hospital Environment & Hospital Waste Management
- Environment-related issues (lighting, ventilation, cleanliness, tidiness, horticulture, greenery, clean water, hygiene standards, infection control)
- Accident & Emergency/Trauma Management Services
- Hospital Planning and Design
- Total Quality Management (TQM) and Medical Audit of the Hospital
- Hospital Purchasing Process
- Hospital Ethical Concerns
- Background information on the concept of a hospital
Hospital Management System
- Hospital Management Process
- Hospital Management System (HMS)
- Importance of systems and establishing procedures
- Advantages of digital health records
- HMS product types: cloud-based, free, on-premise, paid, and open-source
- Modules of HMS
- Appointment Scheduling System
- Radiology Information Management System
- Insurance Claims Management System
- Healthcare billing and accounting system
- Inventory and Procurement Management System
- Information Management System
- Laboratory Information Management System
- Electronic Medical/Health Records (EMR & EHR)
- Human Resource Management System
- Immunization Tracking System
- Data Analysis and Reporting System
- Pharmaceutical Information
- Components of HMS
- Appointments Management
- Staff Management
- Billing records
- Claims management
- Supply Chain Management
- Laboratory Management
- Systems Theory of HMS
Culture of Safety, Reporting, and Learning
- Just Culture
- Reporting Culture
- Learning Culture
Role of Hospitals in Primary Health Care (PHC)
- PHC's policy in 1978 with Alma-Ata Declaration
- PHC differences in communities
- The geographic location of communities
- Essential Health Care Package (PHC) services
- Services at the primary, secondary, and tertiary tiers
- Prevention & Control of outbreaks & Endemic Diseases
- Education and Information sharing on specific health problems
- Maternal and Child health including FP
- Immunization of preventable infectious diseases
- Adequate supply of safe water and basic sanitation
- Promotion of food supply and proper nutrition
- Provision of Essential drugs
- Appropriate treatment of common diseases
- Secondary Health Care
- Tertiary Health Care
Key Hospital Elements
- Complex problems addressed
- Curative Services
- District/County hospitals
- Specialist care (Tertiary Care)
- Teaching and training programs
- Hospital vision, mission, and values
- Role of the Hospital Manager
- Financial and administrative policies
- Staff management and capacity building
- Interpersonal communication
- Patient satisfaction
Inventory Management
- Inventory ordering, storing, selling, and management of goods and services
- Packaging and shipment of goods
- Inventory theory (demand, stock levels, shortages)
- Medical inventory management
- Using digital solutions and AI where possible for efficiency
- Types of inventory management systems
- Radio frequency identification (RFID)
- Barcode scanning systems
- Inventory management steps
- Forecasting
- Inventory tracking
- Recording and replenishment
- Inventory optimization
- Inventory management methods
- FIFO
- LIFO
- JIT
- Average costing
- Perpetual inventory system
- ABC analysis
- Economic order quantity (EOQ)
- Examples of Hospital inventory
Infection Prevention and Control (IPC)
- Definition and approach
- Risk management, standard and transmission precautions
- WHO recommendations
- Key components
- IPC program
- Guidelines
- Education and training
- Surveillance
- Multimodal strategies
- Monitoring/audit of IPC practices
- Feedback
- Workload management
- Bed occupancy
- Facility environment
- Standard Infection Control Precautions (SICPs)
- Staff use
- Patient safety
- Visitor safety
- 10 Elements of SICPs
- Patient placement/infection risk assessment
- Hand hygiene
- Respiratory and cough hygiene
- Personal protective equipment (PPE)
- Safe care environment management
- Safe care equipment management
- PPE (Personal Protective Equipment)
Hospital Waste and Linen Management
- Waste types (medical, biological, chemical, etc.)
- Waste disposal methods
- Waste classification, segregation, storage, packaging, transport, treatment, and disposal
- Linen management
- Clean linen versus used linen
- Infectious linen management
- Storage and handling procedures
Hospital Safety and Quality
- Emergency Department (ED)
- Communication, triage
- Trauma management
- Infrastructure management
- Quality assurance and quality control
- Total quality management (TQM)
- Standard precautions and patient safety
- Ethical considerations
- Reporting issues
Medical Ethics
- Autonomy
- Justice
- Non-maleficence
- Beneficence
- Ethical concerns
Scenarios for Case Studies
- Jehovah's witness patient refusing blood transfusion
- Patients refusing pain medication due to addiction fear
- Prioritization of critically ill patients
Readings and Resources
- List of academic texts and guidelines used for the course.
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Description
Test your knowledge on key concepts in Hospital Management, including the roles of hospital managers, financial management, and service management. This quiz covers essential topics such as human resources, inventory management, and risk assessment. Perfect for students in public health care.