Hollister Interview Questions Flashcards

Questions and Answers

Sell me the outfit you're wearing.

The fabric of my sweater is soft and comfortable, and I'm wearing medium-wash jeans, which match with every color and can be combined with any outfit. The brand (Hollister) doesn't sell clothes for a very high price; the quality matches the price.

How would you help a customer trying to buy jeans?

I would ask what style they are looking for, such as mom jeans or skinny jeans, what color they're looking for, and what their size is. If they don't know what style to try on, I would get them a variety of styles to try on.

Why do you want to work at Hollister?

I want to work here because I like the brand; it's my go-to place for outfits, and I have thought about working here since I turned 16 because I want to work in a retail store selling quality clothes.

What is diversity to you?

It means a range of different things, like different people, backgrounds, styles, and ideas. Signup and view all the answers

What are some things you know about Hollister?

Hollister is a clothing store that specializes in the Southern California look, was founded in 2000, and is owned by Abercrombie & Fitch management. Signup and view all the answers

Tell us about yourself.

My name is Ottavia Maffei, I am 16 years old and a junior in high school. I enjoy reading, watching YouTube and Netflix, jogging, and being productive. Signup and view all the answers

What are your strengths?

I am a hard worker, a fast learner, I work well under pressure, I can multitask, I pay attention to detail, and I work well with others. Signup and view all the answers

What are your weaknesses?

I tend to procrastinate but not enough to affect my work. I'm also kind of shy initially but become comfortable quickly. Signup and view all the answers

How would you deal with an upset customer?

I would calmly ask them what the problem is and help them without raising my voice, remembering that the customer is always right. Signup and view all the answers

Why should I hire you?

You should hire me because I am hardworking, persistent, and I like the opportunity to work in a positive environment. Signup and view all the answers

Why did you pick what you're wearing today?

I chose these clothes because I feel comfortable, and they represent who I am. Signup and view all the answers

How would you help a customer pick out an outfit if they didn't know what to get?

I would ask about the occasion, their style preferences, size, and whether they prefer dark or bright colors, then show them options in the store. Signup and view all the answers

What's an experience you've had with Hollister?

I've been shopping there for a long time and have always found the environment positive, with helpful staff. Signup and view all the answers

What kind of trends are you into?

I like wearing baggy clothing, crop tops, and loose clothing because I find it cute and comfortable. Signup and view all the answers

How would you use your trend that you talked about to help pick out an outfit for a customer?

Wearing crop tops is versatile; they can be paired with jackets, jeans, leggings, etc. Signup and view all the answers

Study Notes

Interview Questions Summary

Selling an outfit involves describing its comfort and versatility while highlighting affordable quality.
Assisting a customer with jeans requires understanding their style preferences, size, and providing a variety of options for fitting.
Passion for the brand and familiarity with its products are key reasons for seeking employment at Hollister.
Diversity encompasses various backgrounds, cultures, styles, and perspectives within a team or community.
Hollister specializes in a Southern California aesthetic, was founded in 2000, and operates under Abercrombie & Fitch management.
Personal introduction should include name, age, school status, hobbies, and interests in activities that provide entertainment and productivity.
Strengths include hard work, quick learning, ability to work under pressure, multitasking, attention to detail, and collaboration skills.
Weaknesses identified are procrastination and initial shyness, with a focus on personal growth through experience in retail.
Handling upset customers requires a calm demeanor, active listening, and prioritizing customer satisfaction.
Employers should consider hiring a candidate based on their hard work, dedication, reliability, and a desire to contribute positively to a team environment.
Choosing attire for an interview should reflect comfort and personal style, showcasing individuality.
Helping undecided customers involves asking about the occasion, personal style, size preferences, and showcasing available options in the store.
Positive past experiences with Hollister highlight good customer service and a welcoming shopping environment.
Current fashion trends preferred include baggy clothing and crop tops for a cute and comfortable look.
Utilizing trends like crop tops when assisting customers can help create versatile outfit combinations.

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Description

Test your knowledge with these flashcards featuring common interview questions for Hollister. Each card presents a question along with a thorough answer guideline, perfect for preparing for an interview in retail. Familiarize yourself with key selling points and customer service strategies specific to Hollister.