Hiring and Staffing Strategies
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Questions and Answers

What is the primary purpose of skills inventories in a company?

  • To calculate employee salaries
  • To list employees' qualifications for promotions and transfers (correct)
  • To provide external training programs
  • To assess market competitiveness

    • Which of the following methods is NOT typically used by firms to develop high-potential candidates?

  • Implementing job rotation
  • Developing skills interventions (correct)
  • Offering global assignments
  • Providing internal training

    • What is a major disadvantage of hiring from within a firm?

  • Limited diversity in candidate selection
  • Potential employee dissatisfaction if not promoted (correct)
  • Higher recruitment costs
  • Increased external hiring competition

    • What is the primary reason for recruiting new employees?

    <p>To develop an applicant pool (B)</p> Signup and view all the answers

    What does outsourcing in a business context typically involve?

    <p>Using external vendors for services previously managed in-house (B)</p> Signup and view all the answers

    Why might Maria Boyd need to change Barnum's personnel strategy?

    <p>To improve employee retention rates (C)</p> Signup and view all the answers

    How many additional salespeople should be hired by Newton according to the sales data?

    <p>5 (B)</p> Signup and view all the answers

    Which of the following records does a skills inventory NOT typically include?

    <p>Employee salary information (B)</p> Signup and view all the answers

    What is the first step in the performance appraisal process?

    <p>Setting work standards (B)</p> Signup and view all the answers

    Which statement accurately reflects the role of supervisors in employee performance appraisal?

    <p>Supervisors are responsible for setting work standards. (C)</p> Signup and view all the answers

    Why are self-ratings by employees generally considered unreliable?

    <p>Self-ratings tend to be biased and overly positive. (C)</p> Signup and view all the answers

    What does 360-degree feedback involve?

    <p>Feedback from supervisors, subordinates, peers, and customers. (D)</p> Signup and view all the answers

    What process allows subordinates to anonymously rate their supervisor's performance?

    <p>Upward feedback (B)</p> Signup and view all the answers

    In which aspect does the HR department generally NOT participate?

    <p>Rating employee performance directly (D)</p> Signup and view all the answers

    What is the main purpose of providing feedback to employees during the appraisal process?

    <p>To help employees eliminate performance deficiencies (C)</p> Signup and view all the answers

    Which of the following is NOT a step in the performance appraisal process?

    <p>Providing forward-looking career planning (D)</p> Signup and view all the answers

    Which of the following is NOT one of the Big Five personality dimensions?

    <p>Optimism (B)</p> Signup and view all the answers

    What is a primary purpose of miniature job training?

    <p>To assess a candidate's performance on job tasks (D)</p> Signup and view all the answers

    In a management assessment center, what is primarily assessed?

    <p>Leadership potential through task performance (D)</p> Signup and view all the answers

    What type of information is LEAST likely to be collected from a job analysis?

    <p>Job analysis itself (D)</p> Signup and view all the answers

    What should be Jennifer's first step in conducting a job analysis?

    <p>Deciding how the gathered information will be used (D)</p> Signup and view all the answers

    What is an important assumption made in miniature job training?

    <p>Performing sample tasks indicates capability for the actual job (B)</p> Signup and view all the answers

    Which of the following is true regarding performance appraisals in a talent management system?

    <p>They initiate training and development opportunities (B)</p> Signup and view all the answers

    Which of the following dimensions is NOT included in the Big Five personality traits framework?

    <p>Optimism (C)</p> Signup and view all the answers

    What is the primary goal of employee orientation?

    <p>To provide basic information and engage employees with the company (A)</p> Signup and view all the answers

    Which of the following is least likely to be a focus of employee orientation?

    <p>Assisting in joining a labor union (C)</p> Signup and view all the answers

    Which statement about the employee orientation process is true?

    <p>The length varies by firm and job requirements. (D)</p> Signup and view all the answers

    What is the first step in the ADDIE training process?

    <p>Analyzing the training need (B)</p> Signup and view all the answers

    Which of the following statements about hiring high-potential employees is false?

    <p>They are guaranteed to succeed without training. (A)</p> Signup and view all the answers

    What is the purpose of a Strategic Training Needs Analysis?

    <p>To identify training for future job roles (C)</p> Signup and view all the answers

    In the context of employee orientation, why is socialization into the firm's culture important?

    <p>It helps engage employees with the firm's values and operations. (D)</p> Signup and view all the answers

    What is the relationship between employee orientation and engagement?

    <p>Orientation can help in initiating emotional attachment. (D)</p> Signup and view all the answers

    Which method is least likely to be used by employers to identify training needs for new employees?

    <p>Questioning current job holders (D)</p> Signup and view all the answers

    What is the primary reason for limiting training session lengths to half or three-fourths of a day?

    <p>To enhance participant engagement and retention (B)</p> Signup and view all the answers

    During which step of the ADDIE training process does on-the-day training most likely occur?

    <p>Implement (A)</p> Signup and view all the answers

    What is the most appropriate definition of apprenticeship training?

    <p>A structured process of formal learning and on-the-job training (A)</p> Signup and view all the answers

    Which training method involves employees rotating through various jobs at planned intervals?

    <p>Job Rotation (B)</p> Signup and view all the answers

    What type of terminology should be avoided during training sessions to enhance motivation?

    <p>New terminology and technical concepts (C)</p> Signup and view all the answers

    What is a critical aspect of organizing information during a training session to maintain participant motivation?

    <p>Providing an overview at the start of the session (B)</p> Signup and view all the answers

    Which of the following statements best describes the effectiveness of full-day training sessions?

    <p>They lead to decreased engagement due to fatigue (C)</p> Signup and view all the answers

    Study Notes

    Hiring and Staffing

    • Newton should hire 5 more salespeople to meet their sales goals.
    • Skills Inventories are used for promotion & transfer decisions.
    • Skills Inventories contain employee data like:
      • education
      • career development interests
      • special skills
    • Companies develop future high-potential candidates by:
      • Providing internal training
      • Implementing job rotation
      • Offering global assignments
    • Outsourcing involves having outside vendors handle tasks like benefits management, market research, or manufacturing.
    • The main reason for recruiting is to develop an applicant pool
    • The disadvantage of hiring from within is the potential loss of employees who were not promoted.
    • Companies need to consider Employee Retention strategies, especially when facing high turnover.
    • Optimism is not a part of the "Big Five" personality dimensions proposed by Lew Goldberg.
    • Miniature Job Training involves evaluating candidates' job performance before hiring.

    Performance Appraisal

    • Miniature Job Training involves evaluating candidates' job performance before hiring.
    • A Management Assessment Center is a multi-day simulation where candidate performance is observed.
    • In a talent management system, performance appraisals should trigger training and development opportunities.
    • Key information is collected through Job Analysis:
      • Work activities, human behaviors
      • Performance standards
      • Job context, human requirements
    • Employee Benefits Options are not typically obtained through job analysis.
    • The first step of a job analysis is to decide how the gathered information will be used.
    • Supervisors are usually responsible for employee appraisals.
    • Setting Work Standards is the first step of any performance appraisal.
    • Employees tend to rate themselves higher during performance appraisals than supervisors do.
    • Upward Feedback involves subordinates anonymously rating their supervisor's performance.
    • 360-Degree Feedback gathers performance ratings from multiple sources, like peers, supervisors, subordinates, and customers.
    • Supervisors provide feedback, development, and incentives to help employees improve performance.

    Employee Orientation

    • Employee Orientation provides new employees with information to perform their jobs and encourages them to become engaged in the company.
    • Employee orientation programs aim to:
      • Make new employees feel welcome
      • Provide essential job information
      • Help employees understand the organization
      • Socialize them into the company culture
    • Assisting New Employees in Selecting the Best Labor Union is not typically included in employee orientation programs.
    • The length of employee orientation programs varies depending on the company and the job.
    • Even highly skilled employees with potential need onboarding and training.

    Training & Development

    • Strategic Training Needs Analysis identifies training requirements for future job roles.
    • The ADDIE Training Process involves analyzing, designing, developing, implementing, and evaluating training.
    • The first step in the ADDIE process is to analyze the training need.
    • Motivating training session participants requires:
      • Using visual aids
      • Providing an overview of the material
      • Giving information in a logical way
      • Using familiar terminology
    • Companies identify training needs for new employees through methods like:
      • Analyzing job descriptions
      • Reviewing performance standards
      • Conducting work sampling.
    • Training sessions should be shorter than a full day.
    • On-the-Job Training or Online Training usually occur during the fourth step of the ADDIE training process.
    • Job Rotation involves rotating trainees through different jobs.
    • Apprenticeship Training combines classroom instruction and on-the-job training.

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    Related Documents

    Introduction of HRM PDF

    Description

    This quiz explores essential topics in hiring and staffing, including the use of skills inventories, strategies for employee retention, and the implications of outsourcing. Delve into the intricacies of promoting internal talent and the various training opportunities that can be provided to prospective candidates.

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