Understanding BHRF Benefits
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Questions and Answers

What does BHRF enable?

  • Scheduling up to 24 period
  • Faster response time and resolution of customer problems (correct)
  • Remote access for technicians
  • Updating firmware with minimal steps
  • How does BHRF benefit Field Technicians and Help Desk Teams?

  • They can update firmware remotely without a field visit (correct)
  • They have more time for hands-on interaction
  • They can achieve higher customer satisfaction
  • They can configure devices at Setup
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