Henri Fayol's Administrative Principles
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Questions and Answers

What is the concept of management theory?

  • A theoretical framework for understanding human resource management
  • A set of rules and regulations for managing organizations
  • A systematic approach to decision-making in management
  • A collection of observations about how the process of managing people and things occurs in the real world (correct)

    • What is the main objective of the lecture?

  • To provide contact details for assistance and support
  • To review key terms of the presentation
  • To define the concept of management theory (correct)
  • To discuss classical theories of management

    • What should students be able to understand by the end of the lecture?

  • The various types of management theories (correct)
  • The development of management theories
  • The classical theories of management
  • The non-classical theories of management

    • What does the text describe as the development of management theories?

    <p>The evolution and refinement of ideas about managing people and things</p> Signup and view all the answers

    What is included in the contents of Health Services Management 414?

    <ul> <li>Goals &amp; objectives * Concept of management theories * Development of management theories * Classical theories of management * New theories of management * Conclusion &amp; review questions * Glossary/key terms * References</li> </ul> Signup and view all the answers

    What is described as a key objective for students to achieve by the end of the lecture?

    <p>Defining the concept of management theory</p> Signup and view all the answers

    Which approach to management theory is an outgrowth of the Industrial Revolution?

    <p>Classical Approach (CA)</p> Signup and view all the answers

    Who developed the Scientific Management Theory as part of the Classical Approach?

    <p>Frederick Winslow Taylor</p> Signup and view all the answers

    What was the focus of Scientific Management Theory in terms of increasing productivity?

    <p>Technical side of work and employees' performance</p> Signup and view all the answers

    What did Classical Scientific Theorists research to determine the most effective way to do tasks?

    <p>How jobs were done, steps taken to complete them, and time taken</p> Signup and view all the answers

    Which industry implemented classical scientific management with the car production assembly line?

    <p>Automotive industry</p> Signup and view all the answers

    What was a criticism of classical scientific management despite its effectiveness in increasing productivity and profits?

    <p>It did not pay enough attention to human elements</p> Signup and view all the answers

    What are the two main approaches of management?

    <p>Classical and Human Relations</p> Signup and view all the answers

    Who is known for the Principles of Scientific Management?

    <p>Frederick Taylor</p> Signup and view all the answers

    Which theory emphasizes the importance of satisfying employees' needs to improve productivity?

    <p>The Hierarchy of Human Needs Theory</p> Signup and view all the answers

    Who is known for proposing Theory X and Theory Y?

    <p>Douglas McGregor</p> Signup and view all the answers

    'Hawthorne studies' are associated with which popular management theory?

    <p>'Human Relations Theory'</p> Signup and view all the answers

    'Unity of command' is a principle related to which management approach?

    <p>'Classical Management Approach'</p> Signup and view all the answers

    Which of the following is NOT one of Henri Fayol's 14 Principles of Management?

    <p>Impersonal relationships</p> Signup and view all the answers

    What is the main focus of Max Weber's Bureaucratic Organization Theory?

    <p>Creating a formalized and rigid organizational structure</p> Signup and view all the answers

    Which theory emphasizes the need to prioritize worker satisfaction?

    <p>Human Relations Theory</p> Signup and view all the answers

    What was the main focus of the Hawthorne Studies led by Elton Mayo?

    <p>Analyzing the impact of group behavior on individual workplace performance</p> Signup and view all the answers

    What did Fayol believe managers needed to effectively manage work and workers?

    <p>$10$ specific roles</p> Signup and view all the answers

    Which characteristic is NOT associated with a bureaucratic organization according to Max Weber?

    <p>Flexibility in job roles</p> Signup and view all the answers

    According to the text, which theory emphasizes the importance of considering needs beyond money for motivation?

    <p>Maslow's Hierarchy of Human Needs Theory</p> Signup and view all the answers

    Which theory focuses on redesigning the entire work process based on customer desires?

    <p>Reengineering Theory</p> Signup and view all the answers

    According to the text, which theory emphasizes that appropriate solutions depend on context and interrelated elements or contingencies?

    <p>Contingency Management Theory</p> Signup and view all the answers

    Which theory is associated with negative assumptions about employees and a pessimistic approach?

    <p>Theory X</p> Signup and view all the answers

    According to the text, which factor does productivity depend on?

    <p>Employee satisfaction and individual preferences</p> Signup and view all the answers

    Which theory is associated with worker motivation influenced by behavior, attitudes, and work groups?

    <p>Human Relations Theory</p> Signup and view all the answers

    Study Notes

    • Experimentation with wage incentives and other factors to increase productivity (Healey & Marchese, 2012)
    • Human Relations Theory: Worker motivation influenced by behavior, attitudes, and work groups (Healey & Marchese, 2012, Peek, 2023)
    • Productivity depends on employee satisfaction and individual preferences (Healey & Marchese, 2012)
    • Maslow's Hierarchy of Human Needs Theory: Self-actualization, esteem, love/belonging, safety (Healey & Marchese, 2012; Maslow, 1954,1998)
    • Managers should consider needs beyond money for motivation (Healey & Marchese, 2012; Maslow, 1998)
    • Theory X and Theory Y: Managers’ beliefs influence management style (Healey & Marchese, 2012)
    • Theory X: Negative assumptions about employees, pessimistic approach (Healey & Marchese, 2012)
    • Theory Y: Positive assumptions about employees, optimistic approach (Healey & Marchese, 2012)
    • Reengineering Theory: Business Process Reengineering (BPR) developed by Michael Hammer (Healey & Marchese, 2012)
    • Focus on redesigning the entire work process based on customer desires (Healey & Marchese, 2012)
    • Eliminates bureaucratic control, improves speed, quality, and profitability (Healey & Marchese, 2012)
    • Contingency Management Theory: Appropriate solutions depend on context and interrelated elements or contingencies (Buchanan & Huczynski, 1997; Goodwin, Gruen, & Iles, 2006)

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    Unit2-Management Theories and Health Service Management (1).pptx

    Description

    Test your knowledge on the principles of management formulated by Henri Fayol, a pioneer in management theory, who is widely regarded as the father of management.

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