Henri Fayol's Administrative Principles

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Questions and Answers

What is the concept of management theory?

  • A theoretical framework for understanding human resource management
  • A set of rules and regulations for managing organizations
  • A systematic approach to decision-making in management
  • A collection of observations about how the process of managing people and things occurs in the real world (correct)

What is the main objective of the lecture?

  • To provide contact details for assistance and support
  • To review key terms of the presentation
  • To define the concept of management theory (correct)
  • To discuss classical theories of management

What should students be able to understand by the end of the lecture?

  • The various types of management theories (correct)
  • The development of management theories
  • The classical theories of management
  • The non-classical theories of management

What does the text describe as the development of management theories?

<p>The evolution and refinement of ideas about managing people and things (A)</p> Signup and view all the answers

What is included in the contents of Health Services Management 414?

<ul> <li>Goals &amp; objectives * Concept of management theories * Development of management theories * Classical theories of management * New theories of management * Conclusion &amp; review questions * Glossary/key terms * References (A)</li> </ul> Signup and view all the answers

What is described as a key objective for students to achieve by the end of the lecture?

<p>Defining the concept of management theory (C)</p> Signup and view all the answers

Which approach to management theory is an outgrowth of the Industrial Revolution?

<p>Classical Approach (CA) (A)</p> Signup and view all the answers

Who developed the Scientific Management Theory as part of the Classical Approach?

<p>Frederick Winslow Taylor (B)</p> Signup and view all the answers

What was the focus of Scientific Management Theory in terms of increasing productivity?

<p>Technical side of work and employees' performance (D)</p> Signup and view all the answers

What did Classical Scientific Theorists research to determine the most effective way to do tasks?

<p>How jobs were done, steps taken to complete them, and time taken (B)</p> Signup and view all the answers

Which industry implemented classical scientific management with the car production assembly line?

<p>Automotive industry (A)</p> Signup and view all the answers

What was a criticism of classical scientific management despite its effectiveness in increasing productivity and profits?

<p>It did not pay enough attention to human elements (B)</p> Signup and view all the answers

What are the two main approaches of management?

<p>Classical and Human Relations (A)</p> Signup and view all the answers

Who is known for the Principles of Scientific Management?

<p>Frederick Taylor (A)</p> Signup and view all the answers

Which theory emphasizes the importance of satisfying employees' needs to improve productivity?

<p>The Hierarchy of Human Needs Theory (A)</p> Signup and view all the answers

Who is known for proposing Theory X and Theory Y?

<p>Douglas McGregor (C)</p> Signup and view all the answers

'Hawthorne studies' are associated with which popular management theory?

<p>'Human Relations Theory' (B)</p> Signup and view all the answers

'Unity of command' is a principle related to which management approach?

<p>'Classical Management Approach' (A)</p> Signup and view all the answers

Which of the following is NOT one of Henri Fayol's 14 Principles of Management?

<p>Impersonal relationships (D)</p> Signup and view all the answers

What is the main focus of Max Weber's Bureaucratic Organization Theory?

<p>Creating a formalized and rigid organizational structure (A)</p> Signup and view all the answers

Which theory emphasizes the need to prioritize worker satisfaction?

<p>Human Relations Theory (C)</p> Signup and view all the answers

What was the main focus of the Hawthorne Studies led by Elton Mayo?

<p>Analyzing the impact of group behavior on individual workplace performance (C)</p> Signup and view all the answers

What did Fayol believe managers needed to effectively manage work and workers?

<p>$10$ specific roles (C)</p> Signup and view all the answers

Which characteristic is NOT associated with a bureaucratic organization according to Max Weber?

<p>Flexibility in job roles (B)</p> Signup and view all the answers

According to the text, which theory emphasizes the importance of considering needs beyond money for motivation?

<p>Maslow's Hierarchy of Human Needs Theory (A)</p> Signup and view all the answers

Which theory focuses on redesigning the entire work process based on customer desires?

<p>Reengineering Theory (A)</p> Signup and view all the answers

According to the text, which theory emphasizes that appropriate solutions depend on context and interrelated elements or contingencies?

<p>Contingency Management Theory (A)</p> Signup and view all the answers

Which theory is associated with negative assumptions about employees and a pessimistic approach?

<p>Theory X (A)</p> Signup and view all the answers

According to the text, which factor does productivity depend on?

<p>Employee satisfaction and individual preferences (D)</p> Signup and view all the answers

Which theory is associated with worker motivation influenced by behavior, attitudes, and work groups?

<p>Human Relations Theory (C)</p> Signup and view all the answers

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Study Notes

  • Experimentation with wage incentives and other factors to increase productivity (Healey & Marchese, 2012)
  • Human Relations Theory: Worker motivation influenced by behavior, attitudes, and work groups (Healey & Marchese, 2012, Peek, 2023)
  • Productivity depends on employee satisfaction and individual preferences (Healey & Marchese, 2012)
  • Maslow's Hierarchy of Human Needs Theory: Self-actualization, esteem, love/belonging, safety (Healey & Marchese, 2012; Maslow, 1954,1998)
  • Managers should consider needs beyond money for motivation (Healey & Marchese, 2012; Maslow, 1998)
  • Theory X and Theory Y: Managers’ beliefs influence management style (Healey & Marchese, 2012)
  • Theory X: Negative assumptions about employees, pessimistic approach (Healey & Marchese, 2012)
  • Theory Y: Positive assumptions about employees, optimistic approach (Healey & Marchese, 2012)
  • Reengineering Theory: Business Process Reengineering (BPR) developed by Michael Hammer (Healey & Marchese, 2012)
  • Focus on redesigning the entire work process based on customer desires (Healey & Marchese, 2012)
  • Eliminates bureaucratic control, improves speed, quality, and profitability (Healey & Marchese, 2012)
  • Contingency Management Theory: Appropriate solutions depend on context and interrelated elements or contingencies (Buchanan & Huczynski, 1997; Goodwin, Gruen, & Iles, 2006)

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