Hemaya Services

Hemaya Services

• Hemaya provides various smart reporting services under one bundle.
• It enables customers to obtain a lost item certificate easily.
• The service allows public inquiry and payment of traffic fines registered with Dubai Police.
• It offers a temporary permit that permits vehicle owners or drivers to keep their vehicles in their preferred location.
• Hemaya services include a certificate that shows the traffic fine payment history.

Permits and Certificates

• The service allows applicants to obtain a temporary permit that permits vehicle owners or drivers to keep their vehicles in their preferred location.
• It enables applicants to obtain permits to visit detainees in the Dubai Police stations.
• Customers can obtain a "To Whom It May Concern" certificate through Hemaya.
• The service enables applicants to obtain a certificate that shows the transfer of ownership.

Vehicle Services

• The service allows drivers of vehicles damaged in a collision to obtain a report.
• It enables vehicle owners or drivers to obtain a certificate that shows the traffic fine payment history.
• Customers can change their vehicle color through Hemaya.
• The service enables vehicle owners or drivers to keep their vehicles in their preferred location.

Payments and Reports

• The service allows customers to view their payment history.
• It enables customers to submit a report or complaint to the Tourist Police.
• The service allows customers to report vehicles that block the movement of traffic.
• Customers can file an e-crime report through Hemaya.

Community Services

• The service enables victims of crime and violence to obtain assistance.
• It enables children and women who are victims of crime and violence to obtain assistance.
• The service allows customers to submit feedback about Dubai Police.
• Hemaya provides a digital service that promotes communication between senior living citizens and Dubai Police.

Miscellaneous Services

• The service enables applicants to obtain a copy of an accident report.
• It enables applicants to verify the authenticity and validity of a certificate.
• The service enables applicants to request an appointment to complete their transactions.
• OCEC is a public-private partnership (PPP) initiative led by Dubai Police that provides services to Dubai Police pensioners.
• Hemaya provides services for companies that want to register themselves as a supplier.