SimChart Medical Office Patient Correspondence Quiz

Questions and Answers

What is purging?

The practice of removing inactive and closed health records away from active records.

Patient records are classified into all of the following groups except:

Treatment plans

Insurance type (correct)

Medical history

Demographics

To link a phone message to a specific patient in SimChart for the medical office, you must click on what?

Patient search.

Which of the following is not a common duty of the front office assistant?

Assisting the patients to the exam room Signup and view all the answers

Which type of patient correspondents can be created in SimChart for the medical office?

All of the above Signup and view all the answers

Referrals in SimChart for the Medical Office are generated from the forms repository.

True Signup and view all the answers

What is important to click after a letter has been created in SimChart for the medical office?

Save to patient record. Signup and view all the answers

Basic information needed for written phone messages include all except:

Message attached to the patient chart after the provider has answered the message Signup and view all the answers

What is giving two or more patients the same appointment slot with the same provider known as?

Double booking. Signup and view all the answers

Which is not an example of backing up the EHR?

Keeping backup information at the main office only Signup and view all the answers

What may happen to a chart once the retention period is over?

It may be purged. Signup and view all the answers

No-shows are situations in which patients fail to show up for appointments and do not call to cancel.

True Signup and view all the answers

The phone messages template in SimChart for the medical office is found by clicking on what?

The correspondence icon. Signup and view all the answers

All of the following are ways to avoid duplicate charts except:

Creating a new record for patients who have not been seen in the office for more than 3 years Signup and view all the answers

Which template from the list of letters in SimChart for the medical office would be most appropriate to use to tell a patient about an upcoming educational opportunity they inquired about?

Blank letter Signup and view all the answers

A system that keeps data secure by converting it to an unreadable code during transmission and then encrypting the information when it reaches the recipient is known as what?

Encryption technology. Signup and view all the answers

A device that encodes documents in order to transmit them over telephone lines is a/an?

Fax machine. Signup and view all the answers

In SimChart for the medical office, what is 'Other Appointments' used to schedule?

Staff meetings. Signup and view all the answers

Study Notes

EHR Flashcards Overview

Purging involves removing inactive and closed health records from active records.
Patient records are typically classified into several groups; "insurance type" does not belong to the classifications.
In SimChart for the medical office, linking a phone message to a patient requires clicking on "Patient search."
Front office assistants generally do not assist patients to the exam room as part of their common duties.
Various patient correspondences can be created in SimChart for the medical office.
Referrals in SimChart are generated from the forms repository specific to the medical office.
To retain a copy of a letter in a patient's medical record after creating it in SimChart, the "Save to patient record" option must be selected.
Basic information for written phone messages should not include the message attached to the patient chart after the provider’s response.
Double booking refers to assigning the same appointment slot to multiple patients with the same provider.
Backing up EHR does not include keeping backup information solely at the main office.
Once the retention period for records has ended, charts may be purged.
No-Shows are defined as instances where patients miss appointments without prior cancellation.
Phone message templates in SimChart for medical offices can be accessed through the correspondence icon.
To prevent duplicate charts, creating new records for patients who haven't been seen in over three years is an ineffective method.
The most suitable template for notifying a patient regarding an upcoming educational opportunity in SimChart is the "Blank letter."
Encryption technology secures data by converting it into an unreadable code during transmission and then encrypting it upon reaching the recipient.
A fax machine is a device specifically designed to encode documents for transmission over telephone lines.
In SimChart for the medical office, "Other Appointments" is designated for scheduling staff meetings.

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Description

Test your knowledge on electronic health records management and SimChart functionality. This quiz covers key concepts such as purging inactive records, patient correspondences, and appointment scheduling practices. Perfect for students and professionals in the healthcare field!

Healthcare Records Management Quiz