10 Questions
What is one of the responsibilities of each technician mentioned in the text?
Helping ensure that everyone is properly trained
Why is allowing a known defective product out of the department considered inexcusable?
It can be very dangerous for patients
Who can perform departmental audits according to the text?
Outside departments, CS staff, or a combination of both
Why are technicians considered valuable assets in audits?
Because they know the environment and processes better than anyone else
What is the purpose of following departmental policies, procedures, and processing protocols?
To ensure the safety of all CS department members
What happens if policies, procedures, and protocols are not followed?
Lower-quality products that may harm a patient
Why is keeping current with new technology important for technicians?
As technology advances, the ability to check work becomes more effective
How can technicians ensure quality is always addressed according to the text?
By performing audits regularly in each area of the department
Why should technicians help or report others who are struggling with a process?
To maintain optimal performance levels in the department
What is the primary focus when keeping the patient as the center according to the text?
Ensuring everyone is properly trained and performing at optimum levels
Test your knowledge on quality control indicators in healthcare facilities, and the importance of monitoring these indicators to ensure efficient operations. Learn about examples of quality indicators such as timely delivery of urgent medical supplies.
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