Podcast
Questions and Answers
What must be displayed accurately in both interim and discharge bills?
What must be displayed accurately in both interim and discharge bills?
- Detailed breakdown of all hospital services
- Correct outstanding amounts (correct)
- Total charges without any discounts
- Previous balances and deposits
Which feature should be automatically posted while creating discharge and interim bills?
Which feature should be automatically posted while creating discharge and interim bills?
- Staff concessions (correct)
- Patient demographic information
- Insurance policy information
- Doctor's credentials
What is a recommended improvement for the printing process of bills?
What is a recommended improvement for the printing process of bills?
- An easy-to-use print option (correct)
- Batch printing only for discharge bills
- A manual entry for each detail on bills
- Increasing the number of steps required to print
How should amendments made by the billing clerk be handled?
How should amendments made by the billing clerk be handled?
Which functionality should the software include regarding day care admissions?
Which functionality should the software include regarding day care admissions?
What is highlighted as essential for financial reporting?
What is highlighted as essential for financial reporting?
Which characteristic is desired in the user interface of the reporting feature?
Which characteristic is desired in the user interface of the reporting feature?
What should be true about the bill number on discharge and interim bills?
What should be true about the bill number on discharge and interim bills?
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Study Notes
Current State Challenges
- Inaccurate financial reporting and billing practices are a significant problem
- Lack of automation in posting charges and applying concessions leads to inefficiencies
- Difficulty in clearly summarizing discharge and interim bills hinders patient understanding
- Inefficient printing process for bills wastes time and resources
- Insufficient management of day care admissions and folios creates organizational challenges
- Lack of visibility of amendments on patient bills raises transparency concerns
- Manual selection of doctors for OPD receipts is time-consuming
- Non-intuitive report generation and navigation makes accessing critical data difficult
Future State Goals
- Bill Number: A single bill number should appear on both discharge and interim bills for clarity and legal purposes.
- Posting Charges: Automated posting of associated fees (e.g., bed charges, doctor charges, nursing) when selecting a ward code.
- Outstanding Amounts: Accurate display of outstanding amounts in both interim and discharge bills, eliminating influence from previous balances or deposits.
- Printing Option: Easy-to-use print option for bills, addressing the complicated process and time consumption associated with the previous software.
- Accurate Reporting: Clear summarization of discharge and interim bills reflecting all financial transactions, including payment modes (cash, cheque, card, online).
- Concession: Automatic posting of staff concessions while creating discharge and interim bills.
- Folio Option: Software management of day care admissions for various specialties with automatic folio closure after 24 hours.
- Amendment Visibility: Amendments made by the billing clerk should not be visible on the patient bill.
- OPD Receipts: Doctors should be manually selected in the software for OPD receipts.
- User-Friendly Interface: Intuitive and easy-to-navigate report generation feature, providing users with quick access to essential information.
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