CH6 - Social Perception, Attributions, and Perceived Fairness (MCQs)
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Questions and Answers

What is social perception?

  • The process of forming personal opinions without external influence.
  • The way we use available information to form impressions of others. (correct)
  • A method for making decisions based solely on emotions.
  • A psychological concept that applies only to leadership roles.

Which of the following best describes a schema?

  • A set of random thoughts with no connection to decision-making.
  • An organized pattern of thoughts or behaviors that helps interpret information. (correct)
  • A fixed rule that dictates all workplace decisions.
  • A conscious effort to eliminate bias from perception.

What is the primary downside of using stereotypes?

  • They allow for better decision-making.
  • They improve interpersonal relationships.
  • They lead to oversimplified and often inaccurate assumptions about individuals. (correct)
  • They eliminate biases in social perception.

Which of the following is NOT a type of social perception error?

<p>Cognitive Dissonance (D)</p> Signup and view all the answers

What is the halo effect in social perception?

<p>Judging someone based on a single characteristic, whether good or bad. (A)</p> Signup and view all the answers

What is a self-fulfilling prophecy?

<p>When expectations create behaviors that cause those expectations to come true. (B)</p> Signup and view all the answers

Which of the following is NOT a factor managers use to influence expectations?

<p>Motivation (C)</p> Signup and view all the answers

What does the term “implicit personality theory” refer to?

<p>The assumption that certain personality traits are related and tend to go together. (B)</p> Signup and view all the answers

Which of the following best describes an attribution?

<p>The way people explain the causes of behaviors and events. (B)</p> Signup and view all the answers

Which of the following is a key factor in determining whether an attribution is internal or external?

<p>Consensus (B)</p> Signup and view all the answers

What is the fundamental attribution error?

<p>Underestimating the impact of external factors and overestimating the impact of internal factors. (C)</p> Signup and view all the answers

Which of the following best describes self-serving bias?

<p>Attributing success to internal factors and failure to external factors. (A)</p> Signup and view all the answers

What is organizational fairness?

<p>Employees’ perceptions of policies, events, and practices as fair or unfair. (A)</p> Signup and view all the answers

Which of the following is NOT one of the three types of fairness?

<p>Relative Fairness (A)</p> Signup and view all the answers

Which type of fairness relates to whether people feel they received fair treatment during decision-making?

<p>Procedural Fairness (B)</p> Signup and view all the answers

What is interactional fairness?

<p>The extent to which people receive adequate information and respectful treatment. (A)</p> Signup and view all the answers

What is the definition of trust in an organizational context?

<p>The belief that another person will not take advantage of you. (A)</p> Signup and view all the answers

Which of the following is a key outcome of trust in the workplace?

<p>Greater employee motivation and retention. (B)</p> Signup and view all the answers

What is a psychological contract?

<p>An unwritten agreement about mutual expectations between employees and employers. (B)</p> Signup and view all the answers

What is the correct definition of social perception?

<p>The process through which we use available information to form impressions of others. (A)</p> Signup and view all the answers

Which of the following best defines a stereotype?

<p>A dysfunctional schema that oversimplifies characteristics of a group, assuming all members behave the same way. (B)</p> Signup and view all the answers

What is the correct definition of attribution?

<p>The way people explain the causes of their own and others’ behaviors and achievements. (B)</p> Signup and view all the answers

How many types of fairness perceptions exist in organizational behavior?

<p>Three (C)</p> Signup and view all the answers

Which of the following best describes informational fairness?

<p>The degree to which employees receive adequate information and explanations about decisions. (B)</p> Signup and view all the answers

Which term refers to creating obstacles for oneself that make success less likely?

<p>Self-handicapping (A)</p> Signup and view all the answers

What are the benefits of schemas?

<p>All of the above. (D)</p> Signup and view all the answers

The decision-maker’s personal biases should not influence decisions. What is this rule called?

<p>Bias Suppression (B)</p> Signup and view all the answers

Lower expectancies tend to lower performance, but they can be counteracted through:

<p>All of the above. (D)</p> Signup and view all the answers

After encountering an exceptionally good cashier, we might see an average cashier and evaluate him as below average. This is an example of which effect?

<p>The Contrast Effect (B)</p> Signup and view all the answers

Flashcards

Social Perception

The way we use available information to form impressions of others.

Schema

An organized pattern of thoughts or behaviors that helps interpret information.

Stereotypes

Oversimplified and often inaccurate assumptions about individuals.

Social Perception Error

Mistakes made in understanding social interactions.

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