HCA 301: Stress Management

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What happens when an individual's ability to cope with stress equals the degree of stress they are experiencing?

They experience physical and psychological problems

They are in a state of equilibrium (correct)

They face challenges at work

They experience more stress

What is the primary source of stress at work related to the pace of work and workload?

Roles

Demands (correct)

Control

Support

What is the primary source of stress at work related to respectful working relationships and conflict?

Demands

Relationships (correct)

Change

Control

What is the primary source of stress at work related to the management and communication of change?

Change Signup and view all the answers

What is the primary source of stress at work related to the availability of resources and information?

Support Signup and view all the answers

What is the primary source of stress at work related to unclear roles and responsibilities?

Roles Signup and view all the answers

What is a characteristic of an individual with high tolerance for ambiguity?

Ability to deal better with uncertainties Signup and view all the answers

Which of the following is a warning sign of too much stress?

Abrupt changes in mood and behavior Signup and view all the answers

What is burnout characterized by?

Feeling of being physically and emotionally exhausted Signup and view all the answers

Which of the following is a physical illness that can be a consequence of stress?

Migraine headaches Signup and view all the answers

What is one personal method of managing stress?

Keep life in balance and time management Signup and view all the answers

What is an organizational method of managing stress?

Communication and social support Signup and view all the answers

What is a personal cause of stress that arises from evaluating oneself in comparison to others?

Benchmarking Signup and view all the answers

According to Seligman (2006), how does an optimist view a difficult situation?

As temporary, external, and specific Signup and view all the answers

What can affect an individual's ability to cope with stress?

Past experience of stress Signup and view all the answers

What can result from unclear expectations of one's performance?

Role ambiguity Signup and view all the answers

How does self-esteem affect an individual's ability to cope with stress?

Individuals with low self-esteem have difficulty coping Signup and view all the answers

What is an example of a life event that can cause stress?

Purchasing a new home Signup and view all the answers