HCA 301: Stress Management
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Questions and Answers

What happens when an individual's ability to cope with stress equals the degree of stress they are experiencing?

  • They experience physical and psychological problems
  • They are in a state of equilibrium (correct)
  • They face challenges at work
  • They experience more stress

What is the primary source of stress at work related to the pace of work and workload?

  • Roles
  • Demands (correct)
  • Control
  • Support

What is the primary source of stress at work related to respectful working relationships and conflict?

  • Demands
  • Relationships (correct)
  • Change
  • Control

What is the primary source of stress at work related to the management and communication of change?

<p>Change (D)</p> Signup and view all the answers

What is the primary source of stress at work related to the availability of resources and information?

<p>Support (D)</p> Signup and view all the answers

What is the primary source of stress at work related to unclear roles and responsibilities?

<p>Roles (D)</p> Signup and view all the answers

What is a characteristic of an individual with high tolerance for ambiguity?

<p>Ability to deal better with uncertainties (A)</p> Signup and view all the answers

Which of the following is a warning sign of too much stress?

<p>Abrupt changes in mood and behavior (D)</p> Signup and view all the answers

What is burnout characterized by?

<p>Feeling of being physically and emotionally exhausted (B)</p> Signup and view all the answers

Which of the following is a physical illness that can be a consequence of stress?

<p>Migraine headaches (C)</p> Signup and view all the answers

What is one personal method of managing stress?

<p>Keep life in balance and time management (B)</p> Signup and view all the answers

What is an organizational method of managing stress?

<p>Communication and social support (C)</p> Signup and view all the answers

What is a personal cause of stress that arises from evaluating oneself in comparison to others?

<p>Benchmarking (D)</p> Signup and view all the answers

According to Seligman (2006), how does an optimist view a difficult situation?

<p>As temporary, external, and specific (A)</p> Signup and view all the answers

What can affect an individual's ability to cope with stress?

<p>Past experience of stress (A)</p> Signup and view all the answers

What can result from unclear expectations of one's performance?

<p>Role ambiguity (D)</p> Signup and view all the answers

How does self-esteem affect an individual's ability to cope with stress?

<p>Individuals with low self-esteem have difficulty coping (C)</p> Signup and view all the answers

What is an example of a life event that can cause stress?

<p>Purchasing a new home (C)</p> Signup and view all the answers

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