HCA 301: Power Dynamics in Healthcare

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Questions and Answers

What is the traditional association of power with in many people's minds?

Positive Interactions and Goal Achievement

Aggression and Coercion (correct)

Empowerment and Sharing

Confidence and Competence

How can an individual healthcare professional promote an image of power?

By introducing themselves as a team player

By complaining about their workload

By avoiding eye contact and soft spoken tone

By dressing appropriately and conveying a positive attitude (correct)

What is the result of positive interactions in terms of power image?

A strong and favorable image (correct)

A mixed and uncertain image

A negative and unfavorable image

A neutral and average image

How can healthcare professionals use verbal communication to promote an image of power?

By paying attention to how they speak and act when they speak Signup and view all the answers

What is the significance of attire in terms of power image?

It can symbolize power and success Signup and view all the answers

What is the impact of chronic complaining on one's power image?

It conveys a powerless and uncertain image Signup and view all the answers

What is the significance of using facts and figures in communication?

To demonstrate one's point and support decision-making Signup and view all the answers

What is the importance of standing erect and moving energetically?

To appear more confident and assertive Signup and view all the answers

Why is it important to become visible and offer assistance?

To build relationships and trust with others Signup and view all the answers

What is the key to developing powerful partnerships?

To learn how to share credit and blame Signup and view all the answers

What is the significance of getting to know the people who matter in your sphere of influence?

To build relationships and trust with others Signup and view all the answers

What is the importance of having a keen sense of timing in decision-making?

To position oneself to be at the right place at the right time Signup and view all the answers

What is the result of using excessive power relative to a situation?

Overusing power Signup and view all the answers

What is the primary goal of using power in healthcare?

To mobilize and focus energy and resources Signup and view all the answers

Why is it important to use the least amount of power necessary in interactions with others?

To be effective and avoid overusing power Signup and view all the answers

What happens when a manager fails to use power when it is needed?

They lose influence Signup and view all the answers

What is the focus of a polite request?

The problem Signup and view all the answers

What is the aim of a healthcare professional in perceiving power?

To perceive power for what it really is Signup and view all the answers

Study Notes

Using Power Image as Power

Stand erect and move energetically to demonstrate confidence and power.
Use facts and figures to support your point, such as patient acuity, daily census, length of stay, and overtime budgets.
Become visible, be available, and offer assistance to key personnel in the organization.
Develop powerful partnerships by sharing credit and blame, and being clear about what is needed in collaborative projects.

Effective Communication

Introduce yourself confidently with eye contact and a handshake to establish a powerful image.
Dress appropriately to symbolize power and success.
Convey a positive and energetic attitude, and speak clearly and confidently.
Pay attention to your body language and tone of voice to convey power and confidence.

Using Power Appropriately

Use the least amount of power necessary to be effective in interactions with others.
Use power appropriate to the situation and avoid overusing or underusing power.
Avoid power plays and attempts to diminish or demolish others.
Focus on the problem, not the person, and make polite requests, not arrogant demands.

Principles of Power

Power is the means, not the end, to seek new ways of doing things.
Power is the ability to mobilize and focus energy and resources.
Use power to promote consensus in organizational goals and to achieve a positive and favorable image.

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Description

This quiz explores the concept of power in healthcare, including power grabbing, power sharing, and empowerment. It also discusses the importance of a powerful image in achieving goals. Designed for HCA 301 students in Semester II-2023-2024.