18 Questions
What are the basic elements that comprise organizational culture?
Basic assumptions and values held by members of the organization
What is a subculture within an organization?
A group with shared experiences or like interests and values
According to Cooke and Lafferty (1989), what type of culture focuses on self-actualisation, humanism, affiliation and achievement?
Constructive or positive
What is the primary focus of strategic planning in an organization?
Projecting the organization's goals and activities into the future
What is the level at which strategic planning is typically undertaken?
Board level
What is the primary purpose of organizational functions such as strategic planning, service planning, and values?
To achieve organizational goals
What is the primary purpose of a vision statement in an organization?
To inspire and motivate employees to achieve a desired state of affairs
What do organizational values form a basis for?
Behavior and attitude towards people, ideas, objects or actions
What is the ultimate goal of service planning in an organization?
To project the demand on the service into the future
What is the primary purpose of an organization's mission statement?
To outline the organization's reason for existence
What is the role of an organization's strategic plan in service planning?
To reconcile service planning between areas and make adjustments
Why do organizations translate their core values into their own words?
To make the values more easily understood by employees
What was the primary focus of the Human Relations Theory thinkers in the 1930s?
To encourage staff to contribute ideas and participate in decision making
What is the term used to describe the tendency for people to perform better when special attention is being paid to them?
Hawthorne Effect
According to the Humanistic Theory, what is the condition for formal authority to work effectively?
With willing participants
What is the primary focus of the Adaptive Organizational Theories?
The interplay among structure, people, technology, and environment
What is the primary goal of the Human Relations Theory in terms of employee motivation?
To encourage employees to work for personal fulfillment
What is the major belief of the Human Relations Theory regarding employee motivation?
Employees desire personal fulfillment and good social relationships
Test your knowledge of organizational functions, service planning, and strategic planning in healthcare. Learn how to project demand and identify resources to meet organizational goals.
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