HCA 301: Managing Stress & Change in Healthcare
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Questions and Answers

What is one way an optimist views a difficult situation?

  • As temporary, internal, and universal
  • As universal and internal
  • As permanent and internal
  • As temporary, external, and specific (correct)

What is a benefit of having high tolerances for ambiguity?

  • Dealing better with strains that come from uncertainties (correct)
  • Setting unreasonably high standards
  • Feeling overwhelmed by uncertainty
  • Being perfectionistic

What can be a result of comparing oneself to others?

  • More effective time management
  • Improved coping mechanisms
  • Stress from feeling inadequate (correct)
  • Increased self-esteem

Which of the following is a warning sign of too much stress?

<p>Abrupt changes in mood and behavior (C)</p> Signup and view all the answers

How does past experience affect coping with stress?

<p>It provides insight into successful coping in current experiences (A)</p> Signup and view all the answers

What is burnout characterized by?

<p>A combination of physical fatigue, emotional exhaustion, and cognitive weariness (D)</p> Signup and view all the answers

What is affected by an individual's overall evaluation of their worth?

<p>Their ability to cope with role conflict and role ambiguity (B)</p> Signup and view all the answers

Which of the following is a physical illness that can be caused by stress?

<p>Migraine headaches (A)</p> Signup and view all the answers

What can result from unclear expectations of one's performance?

<p>Role ambiguity (B)</p> Signup and view all the answers

What is a personal method for managing stress?

<p>Recognizing stressors in the environment (C)</p> Signup and view all the answers

According to Seligman (2006), how does a pessimist view a bad event?

<p>As permanent, internal, and universal (D)</p> Signup and view all the answers

What is an organizational method for managing stress?

<p>Communicating and providing social support (D)</p> Signup and view all the answers

What is the definition of stress according to the Health and Safety Executive (HSE)?

<p>The adverse reaction people have to excessive pressures or other types of demands placed on them (A)</p> Signup and view all the answers

What is the result of two or more incompatible demands on the body?

<p>Conflict (B)</p> Signup and view all the answers

What is the outcome of overpowering stress?

<p>Maladaptive physiological or psychological response (B)</p> Signup and view all the answers

What is essential to sustain life?

<p>A certain amount of stress (D)</p> Signup and view all the answers

What serves as a stimulus to performance in moderate amounts?

<p>Stress (A)</p> Signup and view all the answers

What must exist for effective stress management?

<p>A balance between stress and capability to handle it (D)</p> Signup and view all the answers

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