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HCA 301: Managing Stress & Change in Healthcare

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HCA 301: Managing Stress & Change in Healthcare

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Questions and Answers

What is one way an optimist views a difficult situation?

As temporary, internal, and universal

As universal and internal

As permanent and internal

As temporary, external, and specific (correct)

What is a benefit of having high tolerances for ambiguity?

Dealing better with strains that come from uncertainties (correct)

Setting unreasonably high standards

Feeling overwhelmed by uncertainty

Being perfectionistic

What can be a result of comparing oneself to others?

More effective time management

Improved coping mechanisms

Stress from feeling inadequate (correct)

Increased self-esteem

Which of the following is a warning sign of too much stress?

Abrupt changes in mood and behavior Signup and view all the answers

How does past experience affect coping with stress?

It provides insight into successful coping in current experiences Signup and view all the answers

What is burnout characterized by?

A combination of physical fatigue, emotional exhaustion, and cognitive weariness Signup and view all the answers

What is affected by an individual's overall evaluation of their worth?

Their ability to cope with role conflict and role ambiguity Signup and view all the answers

Which of the following is a physical illness that can be caused by stress?

Migraine headaches Signup and view all the answers

What can result from unclear expectations of one's performance?

Role ambiguity Signup and view all the answers

What is a personal method for managing stress?

Recognizing stressors in the environment Signup and view all the answers

According to Seligman (2006), how does a pessimist view a bad event?

As permanent, internal, and universal Signup and view all the answers

What is an organizational method for managing stress?

Communicating and providing social support Signup and view all the answers

What is the definition of stress according to the Health and Safety Executive (HSE)?

The adverse reaction people have to excessive pressures or other types of demands placed on them Signup and view all the answers

What is the result of two or more incompatible demands on the body?

Conflict Signup and view all the answers

What is the outcome of overpowering stress?

Maladaptive physiological or psychological response Signup and view all the answers

What is essential to sustain life?

A certain amount of stress Signup and view all the answers

What serves as a stimulus to performance in moderate amounts?

Stress Signup and view all the answers

What must exist for effective stress management?

A balance between stress and capability to handle it Signup and view all the answers