24 Questions
What is the primary goal of explaining the reason behind AI features?
To foster transparency and trust with users
How does Amazon clarify its product suggestion algorithm?
By explaining the rationale in human-friendly language
What is the benefit of keeping recent interactions with the user in 'short-term' memory?
To offer a natural, seamless experience
What is an example of an AI system that recalls previous interactions?
ChatGPT's conversational AI
Why is it important to make clear why the system did what it did?
To build trust with users
What is the term for the concept of explaining the reason behind AI features?
Make Clear Why the System Did What It Did
What is the outcome of not making clear why the system did what it did?
Lack of transparency
What is the benefit of providing contextual information to users?
To improve user understanding of the system's decisions
What is the primary goal of encouraging granular feedback in Human-AI Interaction?
To obtain as much user input as possible without being distracting
What are Human-AI Interaction design patterns?
Standardized solutions to common problems in human-AI interaction design
What is an example of granular feedback in Human-AI Interaction?
Liking and disliking individual AI responses
What is the focus of Human-AI Interaction study and design?
Designing interfaces for human-AI interaction
What is the name of the online resource that provides design patterns for Human-AI Interaction?
HAX Design Library
What is the purpose of Takeaways in the context of Human-AI Interaction?
To summarize key points of human-AI interaction design
What is an example of a resource for learning about Human-AI Interaction?
Interaction Design Foundation
What is the primary benefit of encouraging granular feedback in Human-AI Interaction?
Enhanced user experience through personalized interactions
What is the main goal of Human-AI interaction?
To create AI systems that are user-friendly, trustworthy, ethical, and beneficial for humans
What is Human-AI interaction?
Designing AI systems that can perform tasks that usually require human intelligence
What is the HAX toolkit developed by Microsoft for?
Guiding human-AI interaction design
What is the primary purpose of the Guidelines for Human-AI Interaction?
To synthesize more than 20 years of thinking and research in human-AI interaction
What is one of the characteristics of AI systems?
Performing tasks that usually require human intelligence
What is the purpose of Human-AI interaction design patterns?
To guide the design of user-friendly, trustworthy, ethical, and beneficial AI systems
What is the focus of human-AI interaction?
Creating AI systems that are user-friendly, trustworthy, ethical, and beneficial for humans
What is the number of Human-AI Interaction Design Patterns provided by Microsoft?
8
Study Notes
Human-AI Interaction (HAX)
- Human-AI interaction studies and designs how humans and artificial intelligence (AI) systems communicate and collaborate.
- AI systems are computer programs that can perform tasks that usually require human intelligence, such as understanding natural language, recognizing images, making decisions, and learning from data.
HAX Design Patterns
- Microsoft has developed a comprehensive toolkit for Human-AI Interaction (HAX) that includes guidelines, patterns, and examples.
- The Guidelines for Human-AI Interaction synthesize more than 20 years of thinking and research in human-AI interaction.
- There are 8 patterns in the HAX Design Library, including:
Patterns
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- Remember Recent Interactions: Keep recent interactions with the user in “short-term” memory to offer a natural, seamless experience.
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- Make Clear Why the System Did What It Did: Explain the reason behind AI features to foster transparency and build trust with users.
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- Make Clear Why the System Did What It Did: Explain the rationale behind AI features in human-friendly language.
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- Encourage Granular Feedback: Seek as much feedback from the user as possible without distracting or annoying them.
Resources
- Readings: "What is Human-AI Interaction (HAX)?" by Interaction Design Foundation, and "HAX Design Library" by Microsoft.
- Websites: https://www.microsoft.com/en-us/haxtoolkit/library/ and https://www.interaction-design.org/literature/topics/human-ai-interaction
Learn about the importance of transparency in AI systems, including explaining the reasoning behind AI features to build trust with users.
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