HAX Design Patterns: Transparency in AI Systems
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Questions and Answers

What is the primary goal of explaining the reason behind AI features?

  • To showcase the AI's capabilities
  • To increase the AI's accuracy
  • To provide additional information to users
  • To foster transparency and trust with users (correct)
  • How does Amazon clarify its product suggestion algorithm?

  • By hiding the algorithm from users
  • Through a complex mathematical formula
  • By explaining the rationale in human-friendly language (correct)
  • By providing a detailed technical report
  • What is the benefit of keeping recent interactions with the user in 'short-term' memory?

  • To improve the AI's accuracy
  • To offer a natural, seamless experience (correct)
  • To reduce the amount of data stored
  • To provide a more personalized experience
  • What is an example of an AI system that recalls previous interactions?

    <p>ChatGPT's conversational AI</p> Signup and view all the answers

    Why is it important to make clear why the system did what it did?

    <p>To build trust with users</p> Signup and view all the answers

    What is the term for the concept of explaining the reason behind AI features?

    <p>Make Clear Why the System Did What It Did</p> Signup and view all the answers

    What is the outcome of not making clear why the system did what it did?

    <p>Lack of transparency</p> Signup and view all the answers

    What is the benefit of providing contextual information to users?

    <p>To improve user understanding of the system's decisions</p> Signup and view all the answers

    What is the primary goal of encouraging granular feedback in Human-AI Interaction?

    <p>To obtain as much user input as possible without being distracting</p> Signup and view all the answers

    What are Human-AI Interaction design patterns?

    <p>Standardized solutions to common problems in human-AI interaction design</p> Signup and view all the answers

    What is an example of granular feedback in Human-AI Interaction?

    <p>Liking and disliking individual AI responses</p> Signup and view all the answers

    What is the focus of Human-AI Interaction study and design?

    <p>Designing interfaces for human-AI interaction</p> Signup and view all the answers

    What is the name of the online resource that provides design patterns for Human-AI Interaction?

    <p>HAX Design Library</p> Signup and view all the answers

    What is the purpose of Takeaways in the context of Human-AI Interaction?

    <p>To summarize key points of human-AI interaction design</p> Signup and view all the answers

    What is an example of a resource for learning about Human-AI Interaction?

    <p>Interaction Design Foundation</p> Signup and view all the answers

    What is the primary benefit of encouraging granular feedback in Human-AI Interaction?

    <p>Enhanced user experience through personalized interactions</p> Signup and view all the answers

    What is the main goal of Human-AI interaction?

    <p>To create AI systems that are user-friendly, trustworthy, ethical, and beneficial for humans</p> Signup and view all the answers

    What is Human-AI interaction?

    <p>Designing AI systems that can perform tasks that usually require human intelligence</p> Signup and view all the answers

    What is the HAX toolkit developed by Microsoft for?

    <p>Guiding human-AI interaction design</p> Signup and view all the answers

    What is the primary purpose of the Guidelines for Human-AI Interaction?

    <p>To synthesize more than 20 years of thinking and research in human-AI interaction</p> Signup and view all the answers

    What is one of the characteristics of AI systems?

    <p>Performing tasks that usually require human intelligence</p> Signup and view all the answers

    What is the purpose of Human-AI interaction design patterns?

    <p>To guide the design of user-friendly, trustworthy, ethical, and beneficial AI systems</p> Signup and view all the answers

    What is the focus of human-AI interaction?

    <p>Creating AI systems that are user-friendly, trustworthy, ethical, and beneficial for humans</p> Signup and view all the answers

    What is the number of Human-AI Interaction Design Patterns provided by Microsoft?

    <p>8</p> Signup and view all the answers

    Study Notes

    Human-AI Interaction (HAX)

    • Human-AI interaction studies and designs how humans and artificial intelligence (AI) systems communicate and collaborate.
    • AI systems are computer programs that can perform tasks that usually require human intelligence, such as understanding natural language, recognizing images, making decisions, and learning from data.

    HAX Design Patterns

    • Microsoft has developed a comprehensive toolkit for Human-AI Interaction (HAX) that includes guidelines, patterns, and examples.
    • The Guidelines for Human-AI Interaction synthesize more than 20 years of thinking and research in human-AI interaction.
    • There are 8 patterns in the HAX Design Library, including:

    Patterns

      1. Remember Recent Interactions: Keep recent interactions with the user in “short-term” memory to offer a natural, seamless experience.
      1. Make Clear Why the System Did What It Did: Explain the reason behind AI features to foster transparency and build trust with users.
      1. Make Clear Why the System Did What It Did: Explain the rationale behind AI features in human-friendly language.
      1. Encourage Granular Feedback: Seek as much feedback from the user as possible without distracting or annoying them.

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    Learn about the importance of transparency in AI systems, including explaining the reasoning behind AI features to build trust with users.

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