Podcast
Questions and Answers
What is the phone number for 92nd St?
What is the phone number for 92nd St?
718-238-9400
What is the phone number for Marine Park?
What is the phone number for Marine Park?
718-676-9332
What is the phone number for Park Slope?
What is the phone number for Park Slope?
718-965-6200
What is the phone number for 87th St?
What is the phone number for 87th St?
Signup and view all the answers
What is the phone number for Mill Basin?
What is the phone number for Mill Basin?
Signup and view all the answers
What is the address for Bay Ridge 92nd St?
What is the address for Bay Ridge 92nd St?
Signup and view all the answers
What is the address for Park Slope?
What is the address for Park Slope?
Signup and view all the answers
What is the address for Bay Ridge GO! 87th St?
What is the address for Bay Ridge GO! 87th St?
Signup and view all the answers
What is the address for Go!Marine Park?
What is the address for Go!Marine Park?
Signup and view all the answers
What is the address for Mill Basin?
What is the address for Mill Basin?
Signup and view all the answers
When did Bay Ridge 92nd St open?
When did Bay Ridge 92nd St open?
Signup and view all the answers
When did Park Slope 15th St open?
When did Park Slope 15th St open?
Signup and view all the answers
When did Mill Basin open?
When did Mill Basin open?
Signup and view all the answers
When did Go!Marine Park open?
When did Go!Marine Park open?
Signup and view all the answers
When did Bay Ridge Go! 87th St open?
When did Bay Ridge Go! 87th St open?
Signup and view all the answers
Which location offers a steam room?
Which location offers a steam room?
Signup and view all the answers
Which locations offer a sauna?
Which locations offer a sauna?
Signup and view all the answers
Which location offers free parking?
Which location offers free parking?
Signup and view all the answers
Which location offers discounted parking?
Which location offers discounted parking?
Signup and view all the answers
Does Park Slope offer parking?
Does Park Slope offer parking?
Signup and view all the answers
Which locations have a cardio cinema?
Which locations have a cardio cinema?
Signup and view all the answers
Who can give a guest back an ID?
Who can give a guest back an ID?
Signup and view all the answers
How many complimentary visits can a member's guest receive and how often?
How many complimentary visits can a member's guest receive and how often?
Signup and view all the answers
What is the fee for a member's guest?
What is the fee for a member's guest?
Signup and view all the answers
When can a member receive a free shake?
When can a member receive a free shake?
Signup and view all the answers
What are the hours for Bay Ridge 92nd St?
What are the hours for Bay Ridge 92nd St?
Signup and view all the answers
What are the hours for Park Slope?
What are the hours for Park Slope?
Signup and view all the answers
What are the hours for Marine Park?
What are the hours for Marine Park?
Signup and view all the answers
What are the hours for Mill Basin?
What are the hours for Mill Basin?
Signup and view all the answers
How much extra do we charge for group classes at a full service club?
How much extra do we charge for group classes at a full service club?
Signup and view all the answers
How much do we charge for towels?
How much do we charge for towels?
Signup and view all the answers
How much is a Passionate Strawberry with one scoop of bio whey?
How much is a Passionate Strawberry with one scoop of bio whey?
Signup and view all the answers
How much is Isopure per scoop?
How much is Isopure per scoop?
Signup and view all the answers
How much is Vegan Protein per scoop?
How much is Vegan Protein per scoop?
Signup and view all the answers
What is the fee for 1/60 min PT session?
What is the fee for 1/60 min PT session?
Signup and view all the answers
How much is a walk-in daily fee?
How much is a walk-in daily fee?
Signup and view all the answers
Which form is used to renew a term membership?
Which form is used to renew a term membership?
Signup and view all the answers
Is the corporate membership all access?
Is the corporate membership all access?
Signup and view all the answers
What is the staff discount for retail purchases?
What is the staff discount for retail purchases?
Signup and view all the answers
What is the staff discount for pro shop items?
What is the staff discount for pro shop items?
Signup and view all the answers
What is the staff discount for your friend who doesn't work for us?
What is the staff discount for your friend who doesn't work for us?
Signup and view all the answers
Who can ring up an employee using their discount?
Who can ring up an employee using their discount?
Signup and view all the answers
How do you greet a member who walks in the door?
How do you greet a member who walks in the door?
Signup and view all the answers
What time are you supposed to arrive for work?
What time are you supposed to arrive for work?
Signup and view all the answers
When may you use your phone during your shift?
When may you use your phone during your shift?
Signup and view all the answers
Do cash receipts require a signature?
Do cash receipts require a signature?
Signup and view all the answers
Do card payments require a signature?
Do card payments require a signature?
Signup and view all the answers
What is the page script to inform members the gym will be closing soon?
What is the page script to inform members the gym will be closing soon?
Signup and view all the answers
How do you page a staff member to the front desk?
How do you page a staff member to the front desk?
Signup and view all the answers
Study Notes
Contact Information
- 92nd St Phone: 718-238-9400
- Marine Park Phone: 718-676-9332
- Park Slope Phone: 718-965-6200
- 87th St Phone: 718-745-9400
- Mill Basin Phone: 718-763-9200
Addresses
- Bay Ridge 92nd St: 9215 4th Ave
- Park Slope: 550 5th Ave
- Bay Ridge GO! 87th St: 8701 4th Ave
- Go!Marine Park: 2825 Nostrand Ave
- Mill Basin: 6161 Strickland Ave
Opening Years
- Bay Ridge 92nd St: 1991
- Park Slope 15th St: 2000
- Mill Basin: 2010
- Go!Marine Park: 2012
- Bay Ridge Go! 87th St: 2019
Amenities Overview
- Steam Room Availability: 92nd St ONLY
- Sauna Availability: 92nd St, Park Slope, Mill Basin, Midwood
- Free Parking: Mill Basin ONLY
- Discounted Parking: 92nd St ONLY
- Parking Availability at Park Slope: No
- Cardio Cinema: Marine Park ONLY
Guest Policies
- Guest Identification: Team leader or higher can retrieve an ID
- Complimentary Guest Visits: Once per year for members
- Guest Fee: $15 for a member's guest
Special Offers and Membership
- Free Shake for Members: On their birthday or with a voucher
- Single Club Access: One workout per location, $10 fee thereafter
- Corporate Membership: All access
Group Classes and Facilities
- Locations with Group Fitness Classes: 92nd St, Park Slope, Mill Basin, Midwood, 72nd
- Extra Charge for Group Classes: $0.00
- Towel Service Availability: 92nd St, Park Slope, Mill Basin, Midwood, 72nd St
- Charge for Towels: $0.00
Pricing for Shakes and Products
- Passionate Strawberry with Bio Whey: $7.75
- Isopure: $3.00 per scoop
- Vegan Protein: $4.00 per scoop
- Shake Minimum (Water + whey protein): $3.00
- Isopure RTD: $8.00
- BANG: $4.75
Personal Training Rates
- 60 min Session: $109
- 5 x 60 min Sessions: $449
- 10 x 60 min Sessions: $879
- 20 x 60 min Sessions: $1719
- 30 min Session: $59
- 5 x 30 min Sessions: $249
- 10 x 30 min Sessions: $479
- 20 x 30 min Sessions: $919
- Daily Walk-In Fee: $20
Locker Rentals
- Half Locker: $14/month or $125/year
- Full Locker: $19/month or $175/year
- Locations Offering Locker Rentals: Bay Ridge, Park Slope, Midwood
Membership Management
- Renewal Form for Term Membership: Change form
- Freezing Membership: Direct to team leader
- Cancelling Membership: Direct to team leader
- Handling Tours: Direct to team leader
Discounts
- Staff Discount on Retail: 50%
- Staff Discount on Pro Shop: 20%
- Friend Discount: 0%
- Who Can Offer Employee Discounts: Anyone but the employee themselves
Member Interaction Guidelines
- Shake Benefits: Aids muscle building/fat loss, recommended within thirty minutes post-workout
- Phone Policy: Only during break or with supervisor approval, away from desk
- Arrival Time for Work: 5 minutes early
- Home Time from Shift: When relieved
- Cash Receipts: No signature required; card payments do require a signature
Member Greeting Protocol
- Greeting Members: Smile and wish them a great workout
- Informing Checked-In Members: Use their name and wish them a good workout
- Phone Call Protocol: "Thank you for calling Harbor Fitness, how may I help you?"
- Closing Notification Script: Inform members of closing time with repetition
- Paging Staff: "Attention staff, _____ to the front desk please."
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge of Harbor Fitness locations by recalling their phone numbers and addresses. This quiz focuses on various sites, enhancing your familiarity with their contact information. Perfect for members and staff alike!