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Questions and Answers

What are the three basic activities in strategy evaluation?

Examining the underlying bases of a firm's strategy, comparing expected results with actual results, and taking corrective actions.

Strategy evaluation should only be performed at the end of specified periods.

False (B)

Which of the following is NOT a key financial ratio used in strategy evaluation?

  • Employee turnover rate (correct)
  • Profit margin
  • Return on investment (ROI)
  • Market share

What is the main focus of strategy evaluation?

<p>Measuring organizational performance (C)</p> Signup and view all the answers

Successful strategy evaluation requires __________ planning.

<p>contingency</p> Signup and view all the answers

What is the role of auditing in strategy evaluation?

<p>Auditing helps to assess the effectiveness of strategies and ensure adherence to plans.</p> Signup and view all the answers

Which of the following best describes the Balanced Scorecard?

<p>A strategic planning and management system (A)</p> Signup and view all the answers

Erroneous strategic decisions are easy to reverse.

<p>False (B)</p> Signup and view all the answers

What are some potential factors that can result in unsatisfactory progress towards objectives?

<p>Unreasonable policies, unexpected economic turns, unreliable suppliers, or ineffective strategies.</p> Signup and view all the answers

Which of the following challenges must be addressed in twenty-first-century strategic management?

<p>All of the above (D)</p> Signup and view all the answers

Study Notes

Strategy Evaluation

  • Strategy evaluation is crucial for organizational success, as erroneous strategic decisions can have significant and long-lasting negative consequences.

  • The evaluation process involves:

    • Examining the underlying basis of a firm's strategy.
    • Comparing expected results with actual results.
    • Taking corrective actions to ensure that performance aligns with plans.
  • Key factors to consider during evaluation include:

    • Consonance: Alignment of strategic goals and actions with external opportunities and threats.
    • Advantage: A firm's competitive advantage based on its internal strengths relative to external opportunities and threats.
    • Consistency: A firm's strategic actions are aligned with its internal capabilities and resources.
    • Feasibility: A firm's strategic actions are realistic and achievable given its internal resources and capabilities.

Importance of Strategy Evaluation

  • Organizations operate within dynamic environments where key internal and external factors can change rapidly.
  • Continuously monitoring these factors and adapting strategies accordingly is essential.

Evaluation Process

  • Strategy evaluation should trigger critical thinking and questioning of expectations and assumptions.

  • This process involves:

    • Reviewing objectives and values.
    • Generating new alternatives for consideration.
    • Formulating evaluation criteria.
  • Regular informal evaluation through management by wandering around at all levels promotes effective strategy evaluation.

Strategy-Evaluation Assessment Matrix

  • The strategy-evaluation assessment matrix provides a framework for identifying key questions, potential answers to those questions, and appropriate actions to be taken.

Measuring Organizational Performance

  • Measuring organizational performance involves comparing expected results to actual results.

  • Deviations from plans, individual performance, and progress toward meeting objectives should be carefully examined.

  • Both long-term and annual objectives are useful for performance evaluation. Unsatisfactory progress towards accomplishing these objectives indicates a need for corrective actions.

  • Contributing factors to unsatisfactory progress can include:

    • Unreasonable policies.
    • Unexpected economic changes.
    • Reliable suppliers or distributors.
    • Inadequate strategies.
  • Problems can stem from ineffectiveness (incorrect actions taken) or inefficiency (poor execution of appropriate actions).

Quantitative Criteria

  • Quantitative criteria are commonly used to evaluate strategies, including financial ratios, which allow three key comparisons:

    • Comparing a firm's performance over time.
    • Comparing a firm's performance to its competitors.
    • Comparing a firm's performance to industry averages.
  • Key financial ratios for evaluating organizational strategy:

    • Return on investment (ROI)
    • Return on equity (ROE)
    • Profit margin
    • Market share
    • Debt to equity
    • Earnings per share
    • Sales growth
    • Asset growth

Qualitative Criteria

  • Qualitative or intuitive judgments are also essential in strategy evaluation, addressing questions such as:
    • The effectiveness of the firm's investment balance between high-risk and low-risk projects.
    • The appropriateness of the firm's investment balance between long-term and short-term projects.
    • The effectiveness of the firm's investment balance in different markets (slow-growing vs. fast-growing).
    • The effectiveness of the firm's investment balance among various divisions.
    • The extent to which the firm's strategies are socially responsible.
    • The relationships among the firm's key internal and external factors.

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