Podcast
Questions and Answers
What are the three basic activities in strategy evaluation?
What are the three basic activities in strategy evaluation?
Examining the underlying bases of a firm's strategy, comparing expected results with actual results, and taking corrective actions.
Strategy evaluation should only be performed at the end of specified periods.
Strategy evaluation should only be performed at the end of specified periods.
False
Which of the following is NOT a key financial ratio used in strategy evaluation?
Which of the following is NOT a key financial ratio used in strategy evaluation?
What is the main focus of strategy evaluation?
What is the main focus of strategy evaluation?
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Successful strategy evaluation requires __________ planning.
Successful strategy evaluation requires __________ planning.
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What is the role of auditing in strategy evaluation?
What is the role of auditing in strategy evaluation?
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Which of the following best describes the Balanced Scorecard?
Which of the following best describes the Balanced Scorecard?
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Erroneous strategic decisions are easy to reverse.
Erroneous strategic decisions are easy to reverse.
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What are some potential factors that can result in unsatisfactory progress towards objectives?
What are some potential factors that can result in unsatisfactory progress towards objectives?
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Which of the following challenges must be addressed in twenty-first-century strategic management?
Which of the following challenges must be addressed in twenty-first-century strategic management?
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Study Notes
Strategy Evaluation
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Strategy evaluation is crucial for organizational success, as erroneous strategic decisions can have significant and long-lasting negative consequences.
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The evaluation process involves:
- Examining the underlying basis of a firm's strategy.
- Comparing expected results with actual results.
- Taking corrective actions to ensure that performance aligns with plans.
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Key factors to consider during evaluation include:
- Consonance: Alignment of strategic goals and actions with external opportunities and threats.
- Advantage: A firm's competitive advantage based on its internal strengths relative to external opportunities and threats.
- Consistency: A firm's strategic actions are aligned with its internal capabilities and resources.
- Feasibility: A firm's strategic actions are realistic and achievable given its internal resources and capabilities.
Importance of Strategy Evaluation
- Organizations operate within dynamic environments where key internal and external factors can change rapidly.
- Continuously monitoring these factors and adapting strategies accordingly is essential.
Evaluation Process
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Strategy evaluation should trigger critical thinking and questioning of expectations and assumptions.
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This process involves:
- Reviewing objectives and values.
- Generating new alternatives for consideration.
- Formulating evaluation criteria.
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Regular informal evaluation through management by wandering around at all levels promotes effective strategy evaluation.
Strategy-Evaluation Assessment Matrix
- The strategy-evaluation assessment matrix provides a framework for identifying key questions, potential answers to those questions, and appropriate actions to be taken.
Measuring Organizational Performance
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Measuring organizational performance involves comparing expected results to actual results.
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Deviations from plans, individual performance, and progress toward meeting objectives should be carefully examined.
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Both long-term and annual objectives are useful for performance evaluation. Unsatisfactory progress towards accomplishing these objectives indicates a need for corrective actions.
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Contributing factors to unsatisfactory progress can include:
- Unreasonable policies.
- Unexpected economic changes.
- Reliable suppliers or distributors.
- Inadequate strategies.
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Problems can stem from ineffectiveness (incorrect actions taken) or inefficiency (poor execution of appropriate actions).
Quantitative Criteria
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Quantitative criteria are commonly used to evaluate strategies, including financial ratios, which allow three key comparisons:
- Comparing a firm's performance over time.
- Comparing a firm's performance to its competitors.
- Comparing a firm's performance to industry averages.
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Key financial ratios for evaluating organizational strategy:
- Return on investment (ROI)
- Return on equity (ROE)
- Profit margin
- Market share
- Debt to equity
- Earnings per share
- Sales growth
- Asset growth
Qualitative Criteria
- Qualitative or intuitive judgments are also essential in strategy evaluation, addressing questions such as:
- The effectiveness of the firm's investment balance between high-risk and low-risk projects.
- The appropriateness of the firm's investment balance between long-term and short-term projects.
- The effectiveness of the firm's investment balance in different markets (slow-growing vs. fast-growing).
- The effectiveness of the firm's investment balance among various divisions.
- The extent to which the firm's strategies are socially responsible.
- The relationships among the firm's key internal and external factors.
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