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Questions and Answers
What are the three basic activities in strategy evaluation?
Examining the underlying bases of a firm's strategy, comparing expected results with actual results, and taking corrective actions.
Strategy evaluation should only be performed at the end of specified periods.
False
Which of the following is NOT a key financial ratio used in strategy evaluation?
What is the main focus of strategy evaluation?
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Successful strategy evaluation requires __________ planning.
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What is the role of auditing in strategy evaluation?
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Which of the following best describes the Balanced Scorecard?
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Erroneous strategic decisions are easy to reverse.
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What are some potential factors that can result in unsatisfactory progress towards objectives?
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Which of the following challenges must be addressed in twenty-first-century strategic management?
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Study Notes
Strategy Evaluation
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Strategy evaluation is crucial for organizational success, as erroneous strategic decisions can have significant and long-lasting negative consequences.
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The evaluation process involves:
- Examining the underlying basis of a firm's strategy.
- Comparing expected results with actual results.
- Taking corrective actions to ensure that performance aligns with plans.
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Key factors to consider during evaluation include:
- Consonance: Alignment of strategic goals and actions with external opportunities and threats.
- Advantage: A firm's competitive advantage based on its internal strengths relative to external opportunities and threats.
- Consistency: A firm's strategic actions are aligned with its internal capabilities and resources.
- Feasibility: A firm's strategic actions are realistic and achievable given its internal resources and capabilities.
Importance of Strategy Evaluation
- Organizations operate within dynamic environments where key internal and external factors can change rapidly.
- Continuously monitoring these factors and adapting strategies accordingly is essential.
Evaluation Process
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Strategy evaluation should trigger critical thinking and questioning of expectations and assumptions.
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This process involves:
- Reviewing objectives and values.
- Generating new alternatives for consideration.
- Formulating evaluation criteria.
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Regular informal evaluation through management by wandering around at all levels promotes effective strategy evaluation.
Strategy-Evaluation Assessment Matrix
- The strategy-evaluation assessment matrix provides a framework for identifying key questions, potential answers to those questions, and appropriate actions to be taken.
Measuring Organizational Performance
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Measuring organizational performance involves comparing expected results to actual results.
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Deviations from plans, individual performance, and progress toward meeting objectives should be carefully examined.
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Both long-term and annual objectives are useful for performance evaluation. Unsatisfactory progress towards accomplishing these objectives indicates a need for corrective actions.
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Contributing factors to unsatisfactory progress can include:
- Unreasonable policies.
- Unexpected economic changes.
- Reliable suppliers or distributors.
- Inadequate strategies.
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Problems can stem from ineffectiveness (incorrect actions taken) or inefficiency (poor execution of appropriate actions).
Quantitative Criteria
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Quantitative criteria are commonly used to evaluate strategies, including financial ratios, which allow three key comparisons:
- Comparing a firm's performance over time.
- Comparing a firm's performance to its competitors.
- Comparing a firm's performance to industry averages.
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Key financial ratios for evaluating organizational strategy:
- Return on investment (ROI)
- Return on equity (ROE)
- Profit margin
- Market share
- Debt to equity
- Earnings per share
- Sales growth
- Asset growth
Qualitative Criteria
- Qualitative or intuitive judgments are also essential in strategy evaluation, addressing questions such as:
- The effectiveness of the firm's investment balance between high-risk and low-risk projects.
- The appropriateness of the firm's investment balance between long-term and short-term projects.
- The effectiveness of the firm's investment balance in different markets (slow-growing vs. fast-growing).
- The effectiveness of the firm's investment balance among various divisions.
- The extent to which the firm's strategies are socially responsible.
- The relationships among the firm's key internal and external factors.
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