Podcast
Questions and Answers
What is the primary reason for the formation of informal groups?
What is the primary reason for the formation of informal groups?
- Fulfillment of specific job tasks.
- Formal organizational structures.
- Compliance with organizational goals.
- Social interaction and connection. (correct)
Which stage in group development is characterized by the emergence of a clear leadership hierarchy?
Which stage in group development is characterized by the emergence of a clear leadership hierarchy?
- Storming (correct)
- Forming
- Norming
- Performing
What is the characteristic that distinguishes a task group from a command group?
What is the characteristic that distinguishes a task group from a command group?
- Task groups are not limited to a single hierarchical superior. (correct)
- Task groups are determined by the organizational chart.
- Command groups are formed for a specific objective.
- Task groups are primarily focused on social interaction.
Which type of group focuses on achieving a shared objective, regardless of their position in the organizational chart?
Which type of group focuses on achieving a shared objective, regardless of their position in the organizational chart?
What is the primary distinguishing feature of the 'forming' stage of group development?
What is the primary distinguishing feature of the 'forming' stage of group development?
Which of the following is NOT a characteristic of the 'norming' stage of group development?
Which of the following is NOT a characteristic of the 'norming' stage of group development?
What is the main reason why individuals might come together to form a group?
What is the main reason why individuals might come together to form a group?
Which stage of group development is characterized by a sense of interdependence and a shared understanding of the group's purpose?
Which stage of group development is characterized by a sense of interdependence and a shared understanding of the group's purpose?
What is a consequence of group discussion on members' views?
What is a consequence of group discussion on members' views?
Which statement best describes the nominal group technique?
Which statement best describes the nominal group technique?
What is a primary goal of brainstorming in group decision making?
What is a primary goal of brainstorming in group decision making?
How does the dominant pre-discussion norm influence group decision making?
How does the dominant pre-discussion norm influence group decision making?
Which of the following best represents a downside of interacting groups?
Which of the following best represents a downside of interacting groups?
What is a typical feature of a brainstorming session?
What is a typical feature of a brainstorming session?
What is likely to happen to a conservative member in a group discussion?
What is likely to happen to a conservative member in a group discussion?
Which method helps to avoid conformity and enhances creativity?
Which method helps to avoid conformity and enhances creativity?
What is group think primarily characterized by?
What is group think primarily characterized by?
Which symptom is NOT associated with group think?
Which symptom is NOT associated with group think?
How can group leaders help minimize group think?
How can group leaders help minimize group think?
What describes the shift in decision risk in group shift?
What describes the shift in decision risk in group shift?
What is a common behavior of group members who doubt the consensus?
What is a common behavior of group members who doubt the consensus?
What is the impact of larger group sizes on decision-making?
What is the impact of larger group sizes on decision-making?
Which approach is effective in stimulating diverse alternatives without threat?
Which approach is effective in stimulating diverse alternatives without threat?
What is the role of the member appointed to challenge the majority position?
What is the role of the member appointed to challenge the majority position?
What is the term for a natural formation of people in a work environment due to the need for social interaction?
What is the term for a natural formation of people in a work environment due to the need for social interaction?
Which term refers to the socially defined position given to a group or its member?
Which term refers to the socially defined position given to a group or its member?
What phenomenon describes the tendency of individuals to exert less effort when working in a group compared to when they work alone?
What phenomenon describes the tendency of individuals to exert less effort when working in a group compared to when they work alone?
Which of the following is characterized by a group's decision-making norm overriding a realistic assessment of alternatives?
Which of the following is characterized by a group's decision-making norm overriding a realistic assessment of alternatives?
Which type of team consists of interdependent employees from various functional areas?
Which type of team consists of interdependent employees from various functional areas?
Role conflict occurs when an individual faces what type of challenge?
Role conflict occurs when an individual faces what type of challenge?
What is the term for the degree to which group members are attracted to or motivated to stay in the group?
What is the term for the degree to which group members are attracted to or motivated to stay in the group?
What approach restricts interpersonal communication during the decision-making process in a group?
What approach restricts interpersonal communication during the decision-making process in a group?
What is the tendency for individuals to exert less effort when working collectively than alone known as?
What is the tendency for individuals to exert less effort when working collectively than alone known as?
Which of the following is NOT a factor affecting group cohesiveness?
Which of the following is NOT a factor affecting group cohesiveness?
What is one possible explanation for social loafing?
What is one possible explanation for social loafing?
How can managers minimize the effects of social loafing in group work settings?
How can managers minimize the effects of social loafing in group work settings?
Which of the following is a characteristic of a highly cohesive group?
Which of the following is a characteristic of a highly cohesive group?
What is the primary focus of 'task cohesiveness' in groups?
What is the primary focus of 'task cohesiveness' in groups?
Which of the following strategies is LEAST likely to help prevent social loafing?
Which of the following strategies is LEAST likely to help prevent social loafing?
What is the spreading of responsibility as it relates to social loafing?
What is the spreading of responsibility as it relates to social loafing?
Which of the following characteristics is NOT associated with higher group cohesiveness?
Which of the following characteristics is NOT associated with higher group cohesiveness?
Under what conditions does a threat effectively increase group cohesiveness?
Under what conditions does a threat effectively increase group cohesiveness?
What is one way to make a group more cohesive by manipulating the difficulty of joining it?
What is one way to make a group more cohesive by manipulating the difficulty of joining it?
What is the general relationship between group size and cohesiveness?
What is the general relationship between group size and cohesiveness?
How does communication relate to group cohesiveness?
How does communication relate to group cohesiveness?
How might members of a highly cohesive group view their group and tasks?
How might members of a highly cohesive group view their group and tasks?
What is one way that task or reward systems can influence group cohesiveness?
What is one way that task or reward systems can influence group cohesiveness?
Which of the following is most likely to be a consequence of high group cohesiveness?
Which of the following is most likely to be a consequence of high group cohesiveness?
Flashcards
Accomplishment
Accomplishment
The act of achieving a task through group efforts.
Formal Groups
Formal Groups
Groups structured and directed towards organizational goals.
Informal Groups
Informal Groups
Groups formed naturally for social interaction.
Command Group
Command Group
Signup and view all the flashcards
Task Group
Task Group
Signup and view all the flashcards
Storming Stage
Storming Stage
Signup and view all the flashcards
Norming Stage
Norming Stage
Signup and view all the flashcards
Group Polarization
Group Polarization
Signup and view all the flashcards
Adjourning Stage
Adjourning Stage
Signup and view all the flashcards
Dominant Decision-Making Norm
Dominant Decision-Making Norm
Signup and view all the flashcards
Pre-Discussion Norms
Pre-Discussion Norms
Signup and view all the flashcards
Brainstorming
Brainstorming
Signup and view all the flashcards
Nominal Group Technique
Nominal Group Technique
Signup and view all the flashcards
Idea Presentation
Idea Presentation
Signup and view all the flashcards
Evaluation of Ideas
Evaluation of Ideas
Signup and view all the flashcards
Independent Ranking
Independent Ranking
Signup and view all the flashcards
Group Dynamics
Group Dynamics
Signup and view all the flashcards
Role Conflict
Role Conflict
Signup and view all the flashcards
Social Loafing
Social Loafing
Signup and view all the flashcards
Cohesiveness
Cohesiveness
Signup and view all the flashcards
Norms
Norms
Signup and view all the flashcards
Groupthink
Groupthink
Signup and view all the flashcards
Cross Functional Teams
Cross Functional Teams
Signup and view all the flashcards
Virtual Team
Virtual Team
Signup and view all the flashcards
Group Cohesiveness
Group Cohesiveness
Signup and view all the flashcards
External Threats
External Threats
Signup and view all the flashcards
Cooperation to Overcome Threat
Cooperation to Overcome Threat
Signup and view all the flashcards
Difficult Membership Admission
Difficult Membership Admission
Signup and view all the flashcards
Initiation Procedures
Initiation Procedures
Signup and view all the flashcards
Size and Cohesiveness
Size and Cohesiveness
Signup and view all the flashcards
Communication in Cohesive Groups
Communication in Cohesive Groups
Signup and view all the flashcards
Evaluation in Cohesive Groups
Evaluation in Cohesive Groups
Signup and view all the flashcards
Symptoms of Groupthink
Symptoms of Groupthink
Signup and view all the flashcards
Rationalization
Rationalization
Signup and view all the flashcards
Direct Pressure
Direct Pressure
Signup and view all the flashcards
Illusion of Unanimity
Illusion of Unanimity
Signup and view all the flashcards
Minimizing Doubts
Minimizing Doubts
Signup and view all the flashcards
Group Shift
Group Shift
Signup and view all the flashcards
Managing Groupthink
Managing Groupthink
Signup and view all the flashcards
Causes of Social Loafing
Causes of Social Loafing
Signup and view all the flashcards
Preventing Social Loafing
Preventing Social Loafing
Signup and view all the flashcards
Emotional Cohesiveness
Emotional Cohesiveness
Signup and view all the flashcards
Task Cohesiveness
Task Cohesiveness
Signup and view all the flashcards
Factors Affecting Cohesiveness
Factors Affecting Cohesiveness
Signup and view all the flashcards
Group Size Effect on Cohesiveness
Group Size Effect on Cohesiveness
Signup and view all the flashcards
Study Notes
Course Information
- Distance Learning Course: 2024-25
- Certified Professional in Cooperative Banking
- Level II
- Module 3: Organizational Behaviour and Human Resource Management
- Year: 2024
Contact Information
- Centre for Professional Excellence in Cooperatives (C-PEC) of Bankers Institute of Rural Development (BIRD)
- Sector-H, LDA Colony, Kanpur Road, Lucknow – 226 012, INDIA
- Phone: +91-522-2421799
- Email: [email protected]
- Homepage: http://bird-cpec.in/, www.birdlucknow.in
Table of Contents (Unit 1)
- Objectives
- Introduction
- What is 'Group Dynamics'?
- Affiliation
- Security
- Esteem
- Power
- Identity
- Accomplishment
- Types of Groups
- Stages of Group Development
- Role
- Norms
- Status
- Size
- Cohesiveness
- Effects of Cohesiveness
- Group Decisions
- Group think
- Group Shift
- Group Decision-making techniques
- Individual Vs Group Vs Team
- Understanding teams
- Types of teams in an organization
- Problem-solving teams
- Self-managed work teams
- Cross-functional teams
- Virtual teams
- Individual Vs Group Vs Team
- Team efficacy
- Turning individuals into team players
- Shaping team behaviour
- Let us sum up
- Key words
- Check your progress - questions
- Terminal questions (MCQs)
Table of Contents (Unit 2)
- Objectives
- Introduction
- Leaders and Managers
- Leadership Theories
- Charismatic Leadership
- Transformational Leadership
- Transformational Leadership versus Charismatic Leadership
- Coaching / Mentoring / Counseling
- Coaching
- Mentoring
- Counseling
- Change Management
- Costs and Benefits
- Resistance to Change
- Possible tactics for change agents to succeed
- Kurt Lewin's change model
- Unfreeze
- Change
- Refreeze
- Force field analysis
- Kotter's Eight-step Plan for Implementing Change
- Action Research
- Kurt Lewin's change model
- Organizational Development
- Objective of OD
- Organizational self-renewal
- Understanding organizations
- Modern development
- Possible tactics for change agents to succeed
- Groups of Interventions
- Creating a culture for change
- Stimulating a culture of innovation
- Creating a learning culture
- ОСТАРАСЕ
- Openness
- Confrontation
- Trust
- Authenticity
- Proaction
- Autonomy
- Collaboration
- Experimenting
- Creating a culture for change
- Let us sum up
- Key words
- Check your progress - questions
- Terminal questions (MCQs)
Table of Contents (Unit 3)
- Objectives
- Introduction
- Process of Conflict
- Stage I- Potential Opposition or Incompatibility
- Communication
- Structure
- Personality variables
- Stage II Cognition and Personalization
- Stage III: Intentions
- Competing
- Collaborating
- Compromising
- Avoiding
- Accommodating
- Stage IV: Behavior
- Stage V: Outcomes
- Functional outcomes
- Stage I- Potential Opposition or Incompatibility
- Types of conflict
- Substantive
- Emotional
- Levels of conflict
- Intrapersonal
- Interpersonal
- Inter group
- Intra-organizational
- Inter-organizational
- Conflict Resolution
- Conflict Management
- Introduction to Negotiation
- Distributive Negotiation
- Distributive negotiation strategies
- Distributive negotiation tactics
- Integrative Negotiation
- Integrative negotiation strategies
- Integrative bargaining tactics
- Distributive Negotiation
- Negotiation process
- Individual differences in negotiation effectiveness
- Third party negotiations
- Let us sum up
- Key words/concepts
- Check your progress - questions
- Terminal questions
Table of Contents (Unit 4)
- Objectives
- Introduction
- Setting Priorities and Goals
- ABC Analysis
- ABC Analysis
- The Eisenhower Method
- POSEC method
- ABC Analysis
- Implementing goals
- Task list organization
- Task lists are often prioritized
- Potential difficulties with “to-do lists”
- Time Management Systems
- Time wasters
- Delegation
- Ten Time Management Myths
- Introduction to Stress management
- Fight- or Flight
- Skills to Manage Stress
- Four Common Types of Stress
- Time stress
- Anticipatory stress
- Situational stress
- Encounter stress
- Toffler's Stability Zones
- Zones
- Transactional Models of Stress and Coping
- Primary Appraisal
- Secondary Appraisal
- Coping efforts
- Four Common Types of Stress
- Let us sum up
- Key words/concepts
- Check your progress - questions
- Terminal questions
Table of Contents (Unit 5)
- Objectives
- Introduction
- Personnel Management Vs Human Resources Management
- Evolution of HRM
- Difference between Personnel Management and Human Resources Management
- Objectives of HRM
- HR Systems Approach
- Some Key Aspects of The Systems Approach
- Talent Management
- Image & Qualities of A HR Manager
- Responsibilities of A HR Manager
- Strategic HR Management
- HRM & Environmental Pressure
- The 4 C's Model for Evaluation of HR Processes
- HRM Policies
- Knowledge Management
- Seven S Model
- Let us sum up
- Key words/concepts
- Check your progress - questions
- Terminal questions
Table of Contents (Unit 6)
- Objectives
- Introduction
- Human Resources Management
- Influencing factors of human resources planning
- The planning process
- Influencing factors of human resources planning
- Internal Supply
- External Supply
- Human Resources Planning (HRP) Implementation
- Barriers to HRP
- Human Resources Information System (HRIS)
- Steps in Implementation of HRIS
- Job Analysis and Role Analysis
- Job Design
- Emotional Intelligence
- Steps in Implementation of HRIS
- Human Resources Planning (HRP) Implementation
- Introduction to Process of Recruitment
- Recruitment
- Selection
- Induction & Placement
- Requisites of an Effective Induction Programme
- Placement
- Let us sum up
- Key words/concepts
- Check your progress questions
- Terminal questions
Table of Contents (Unit 7)
- Objectives
- Introduction
- Performance Appraisal
- Factors that may improve /lower accuracy
- Methods of appraisal
- Assessment centres
- 360° appraisal
- 360° Feed back
- Performance appraisal meetings
- Methods of appraisal
- Factors that may improve /lower accuracy
- Job Evaluation
- Balance Score Card
- Training & Development
- Inputs in training and development programme
- Importance of training and development
- Training process
- Designing Training and Development
- Level of Training
- Experiential learning theories
- Honey & Mumford's model
- Learning principles
- Evaluation of Training
- Barriers to Effective Training
- Management Development Programme
- Developing a Learning Organisation
- Let us sum up
- Key words/concepts
- Check your progress questions
- Terminal questions
Table of Contents (Unit 8)
- Objectives
- Introduction
- Core Banking
- HRM & Management of Service Industry
- Benefits and uses of bench marking
- Typical bench marking methodology
- Types of bench marking
- Total Quality management
- Ideas that apply to any TQM method
- Business Process Re-Engineering
- Quality Circles
- Six Sigma
- Lean Six Sigma
- ISO certification
- Benefits and uses of bench marking
- Let us sum up
- Key words/concepts
- Check your progress - questions
- Terminal questions
Disclaimer
- This book is for educational and learning purposes.
- The author does not violate any existing copyright or other intellectual property rights.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
Test your knowledge on group dynamics and the stages of group development. This quiz covers key concepts such as leadership hierarchy, task vs. command groups, and the processes that shape group interactions. Perfect for students studying organizational behavior.
