Grade 9 Economic and Management Sciences
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Questions and Answers

What is a primary responsibility of the marketing function?

  • Acquiring raw materials at the best price.
  • Planning the company's administrative budget.
  • Determining what goods the business should produce. (correct)
  • Managing human resources evaluations.

Which function is tasked with record-keeping and planning?

  • Finance function
  • Purchasing function
  • Administration function (correct)
  • Production function

What is a possible risk associated with the purchasing function?

  • Changes in supplier quality leading to production issues. (correct)
  • Miscommunication with marketing about product features.
  • Ineffective employee training programs.
  • Failure to comply with data protection laws.

A key focus of public relations is to:

<p>Manage the company’s reputation with the public. (C)</p> Signup and view all the answers

In finance management, what is crucial to avoid financial risk?

<p>Regular tracking of budget expenses. (C)</p> Signup and view all the answers

Which of the following strategies helps mitigate risks in the administration function?

<p>Implementing data backups. (B)</p> Signup and view all the answers

Which practice is essential for maintaining a satisfied workforce?

<p>Administering staff leave effectively (A)</p> Signup and view all the answers

How can the human resources function impact overall business risks?

<p>By managing employee recruitment and retention. (B)</p> Signup and view all the answers

What is a major risk associated with the human resources function?

<p>Hiring the incorrect person (D)</p> Signup and view all the answers

Which step is NOT part of the recruitment process?

<p>Conduct performance reviews (D)</p> Signup and view all the answers

Which factor can negatively influence the purchasing function?

<p>Fluctuations in exchange rates. (B)</p> Signup and view all the answers

How can a business ensure compliance with labour laws?

<p>By implementing training programs for management (A)</p> Signup and view all the answers

What could be a consequence of a dissatisfied workforce?

<p>Increased industrial action (A)</p> Signup and view all the answers

Which risk is specifically associated with the production function?

<p>Running out of raw materials (A)</p> Signup and view all the answers

What aspect of general management ensures that business objectives are met?

<p>Planning and strategizing at a high level (A)</p> Signup and view all the answers

What role does maintaining good labour relations play in a business?

<p>It helps in preventing exploitation and promotes organizational harmony. (C)</p> Signup and view all the answers

What is a potential consequence of spending too little on marketing?

<p>Decreased customer awareness (B)</p> Signup and view all the answers

Which of the following is NOT a responsibility of the finance function?

<p>Advertising products (C)</p> Signup and view all the answers

Which risk is associated with the finance function?

<p>Criminal acts such as fraud (D)</p> Signup and view all the answers

What role does the public relations function serve in a business?

<p>Improving public opinion and communicating with the public (D)</p> Signup and view all the answers

What can negative publicity lead to for a business?

<p>Decreased stock prices (D)</p> Signup and view all the answers

Which of the following best describes an ethical financial practice?

<p>Keeping financial records accurate and transparent (B)</p> Signup and view all the answers

What is a common financial risk associated with bad debts?

<p>Need to write off uncollectible accounts (D)</p> Signup and view all the answers

Which practice is essential for risk management in business?

<p>Ensuring financial decisions are sensible and safe (B)</p> Signup and view all the answers

Flashcards

Administration Function

Handles daily tasks such as handling phone calls, emails, recording information, paying bills, and supporting business efficiency

Purchasing Function

Obtains needed resources (like raw materials) at the lowest possible cost while keeping stock and schedules manageable.

Marketing Function

Figures out what products to create and how to present them to attract customers.

Finance Function

Manages the financial aspects of the company, such as handling money, budgeting, and accounts.

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Public Relations Function

Manages company image and relations with different stakeholders.

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Human Resources Function

Responsible for employees, from hiring to managing them and their needs.

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Production Function

Deals with the creation and manufacturing of the company's products.

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General Management Function

Oversees all other business functions, ensuring they work together effectively.

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Human Resources Function

Manages staff-related activities, ensuring compliance with employment laws and promoting a healthy and productive workforce.

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Recruiting Staff

Finding and selecting qualified candidates for job openings, following a standardized process like advertising, shortlisting, interviewing, and potentially using agencies.

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Job Descriptions

Clear statements outlining the responsibilities, duties, and required skills for a particular role.

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Production Function

Manages all aspects of creating products, including resource acquisition, scheduling, quality control, and cost management.

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Production Risks

Potential issues in the production process, such as raw material shortages, equipment failure, and quality problems.

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General Management Function

Oversees the entire business, including planning, strategy, and coordinating the work of other departments.

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Staff Retention

Strategies and actions to keep employees motivated, engaged, and satisfied with their jobs.

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Labour Relations

Maintaining positive relationships between employers and employees to prevent conflicts and ensure compliance with labor laws.

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Marketing Function Risks

Potential issues like insufficient marketing spending that hinders customer awareness or excessive spending that negatively impacts profits.

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Best Marketing Pricing

Establishing optimal prices for goods and services to maximize profits and appeal to the target market.

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Finance Function Responsibilities

Managing cash flow, budgets, accounts, taxes (company and VAT), investments, loans, and shares; ensuring secure assets and avoiding risky investments.

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Finance Function Risks

Financial issues like fraud, theft, bad debts, and changes in interest/exchange rates.

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Public Relations Function

Assessing public perception, advising management on improving public image, communicating with the public, and running promotional events.

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Public Relations Function Risks

Negative publicity from customer complaints, controversies, or environmental concerns.

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Distribution Channels

Selecting the most suitable methods for delivering goods and services to customers.

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Target Market Selection

Identifying the specific group of consumers who are most likely to buy your products or services

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Study Notes

Grade 9 Economic and Management Sciences Presentation

  • This presentation covers the eight main functions of a business.
  • The presentation was originally by the textbook publishers, but edited by WGHS.
  • The presentation includes the characteristics of the business functions.

Functions of a Business

  • A business needs eight main functions to produce and sell a product (e.g., a bookshelf).
  • These functions are performed by different departments in the business.

Example Business Function

  • Designing and manufacturing furniture.
  • Requires buying raw materials, employing skilled workers, ensuring sufficient funds for running the business.
  • Having a system for manufacturing.
  • Having an administration system to track orders and maintain the office.
  • Promoting goods and communication with clients.
  • Managing all business aspects.

Eight Business Functions

  • Administration: Performing tasks like answering calls, processing information, paying bills, scheduling, record-keeping, organization, meticulous detail. Efficient systems and liaising with other departments. Managing the administration budget.
  • Purchasing: Acquiring raw materials at the best price, ensuring timely orders to avoid production delays, staying within budget, maintaining accurate records, ensuring sufficient raw materials.
  • Marketing: Determining products to produce, branding for better customer impact, choosing distribution channels, advertising/promoting, providing publicity for the business and its goods, standardising production processes, determining the best pricing, identifying a target market, managing the marketing budget.
  • Finance: Managing cash flow of the business, managing budgets, keeping records of income and expenses, paying taxes (e.g., corporation tax, VAT), managing investments, raising capital, protecting against financial mismanagement, ethical guidelines on using funds, ensuring business assets security, making safe and sensible financial decisions.
  • Public Relations: Finding out about public perception of the business, advising management to improve public opinion, communicating with the public, and running promotional events. Social responsibility through environmental and community concerns is related to this function.
  • Human Resources: Recruiting/hiring staff, defining job descriptions, administration of staff leave, retaining staff, keeping staff happy, training staff, dismissing/retrenching staff, maintaining a healthy and safe workplace, maintaining good labor relations, keeping the business compliant with labor laws (e.g., Employment Equity Act, Labour Relations Act, Basic Conditions of Employment Act, Skills Development Act).
  • Production: Managing all production aspects, including getting resources, choosing methods, managing efficiency and quality, scheduling production, managing production budgets, managing production costs, staying updated with latest technology, improving the production process.
  • General Management: High-level planning and strategizing, overseeing other functions, managing other managers, planning, organizing, leading, and controlling resources, ensuring effective cooperation between functions.

Risks of Business Functions

  • Administration: System failures, legal issues related to info, risks of fire/theft compromising data, hacking compromising electronic data.
  • Purchasing: Changes in exchange rates influencing costs, delays in material deliveries impacting production, poor quality materials affecting the final product quality.
  • Marketing: Under-spending on promotion affecting customer awareness, over-spending on promotion with no profit increases.
  • Finance: Fraud, theft and bad debts, changes in interest rates and exchange rates.
  • Public Relations: Negative publicity harming public perception, issues like social media posts of negative experience, controversies or scandals.
  • Human Resources: Dissatisfied employees potentially going on strike, labor law issues potentially favoring employees over employers, hiring the wrong individual with difficult dismissal.
  • Production: Running out of raw materials, electricity or water shortages impacting production, and production of poor quality goods.
  • General Management: Risk management important; monitoring other functions identifying performance issues to avoid potential risks.

Levels of Management (Grade 8 Reminder)

  • Top management: Includes CEO, CFO, Managing Director, and General Manager.
  • Middle management: Manage branches and departments.
  • Lower management: Supervisors, Foremen, and Team Leaders.
  • All managers: Planning, organizing, leading, and controlling are responsibilities for top, middle, and lower management.

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Related Documents

Functions of a Business PDF

Description

Explore the eight essential functions of a business with this informative presentation. It covers areas such as administration, manufacturing, and marketing, detailing how each function contributes to product production and sales. Gain insights into how departments collaborate to achieve business success.

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