Goals of Marketing Topic 2 Objectives
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Questions and Answers

What is the main characteristic of marketing goals?

  • Being overly extensive
  • Easily attainable in the short term
  • Broad in nature but not overly extensive (correct)
  • Measurable in the long term

Which of the following is a common marketing goal?

  • Achieving 100% market share in one month
  • Providing a negative customer experience
  • Building customer loyalty through a marketing program (correct)
  • Increasing customer complaints

What should objectives be according to the text?

  • Vague and unattainable
  • Overly ambitious and not measurable
  • Long-term and broad
  • SMART: Specific, Measurable, Attainable, Realistic, Time-bound (correct)

Which of the following is an example of a good marketing objective?

<p>To increase sales by 50% in the next quarter (C)</p> Signup and view all the answers

How do marketing goals help companies according to the text?

<p>By providing a general direction and guiding objectives (B)</p> Signup and view all the answers

Why should goals not be overly extensive according to the text?

<p>To allow for translation into specific objectives (D)</p> Signup and view all the answers

What is one of the primary goals of a company according to the text?

<p>To develop and maintain a profitable base of loyal customers (C)</p> Signup and view all the answers

What is green marketing focused on according to the text?

<p>Developing products that contribute to environmental conservation (C)</p> Signup and view all the answers

Which area does marketing support within a company, based on the text?

<p>Internal customers from other departments (C)</p> Signup and view all the answers

What is one of the roles of marketers according to Comstock, Gulati, and Liguori (2010)?

<p>Instigator - Strategists analyzing market trends (C)</p> Signup and view all the answers

Why is understanding customer behavior important in marketing?

<p>To attract consumer attention based on different variables (B)</p> Signup and view all the answers

What is one common marketing goal mentioned in the text?

<p>Supporting other functional areas of business in achieving corporate goals (A)</p> Signup and view all the answers

What is the primary focus of marketing, based on the text?

<p>To develop and maintain a profitable base of loyal customers (A)</p> Signup and view all the answers

What is the role of an 'Instigator' according to Comstock, Gulati, and Liguori (2010)?

<p>Marketers who analyze market trends and guide company actions (D)</p> Signup and view all the answers

Why is developing and maintaining a profitable base of loyal customers considered critical, according to the text?

<p>It results in long-term patronage and profitability for the company (A)</p> Signup and view all the answers

How does green marketing contribute to business sustainability, as mentioned in the text?

<p>By developing products that preserve the environment and improve life quality (C)</p> Signup and view all the answers

What is the main difference between marketing goals and objectives?

<p>Goals are broad and long-term, while objectives are specific and short-term. (B)</p> Signup and view all the answers

What distinguishes sustainable business operations through green marketing, according to the text?

<p>Developing green products that consume less energy and improve life quality (B)</p> Signup and view all the answers

Why is it important for goals not to be overly extensive according to the text?

<p>Extensive goals can lead to a lack of focus and difficulty in translating into specific objectives. (B)</p> Signup and view all the answers

In the context of marketing, what does SMART stand for in setting objectives?

<p>Specific, Measurable, Achievable, Realistic, Timely (D)</p> Signup and view all the answers

Which of the following is a characteristic of effective marketing goals?

<p>Serving as the primary purpose of the company in the long term. (A)</p> Signup and view all the answers

Why should marketing goals guide a company in achieving its objectives?

<p>To help in setting SMART objectives that align with the company's aspirations. (C)</p> Signup and view all the answers

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