Globalization, Technology and Careers
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Questions and Answers

A company is deciding whether to outsource its manufacturing to a country with lower labor costs. While this would increase profits, it could also result in job losses in the company's home country. Which ethical perspective should the company consider the MOST to ensure ethical practices?

  • Utilitarian view, weighing the overall good for the greatest number of people affected. (correct)
  • Justice view, ensuring legal standards are met in both countries.
  • Moral-rights view, protecting the basic rights of the shareholders above workers.
  • Individualism view, prioritizing the company's self-interest and profitability.

A sales team is encouraged to meet aggressive targets. To do so, some members exaggerate product benefits to close deals. Which factor is MOST likely contributing to this unethical behavior?

  • Unrealistic performance goals set by management. (correct)
  • Comprehensive ethics training programs.
  • Prioritizing personal relationships with customers.
  • Strong societal emphasis on competition.

Which scenario BEST exemplifies a conflict of interest in a business setting?

  • A manager enforces a strict attendance policy for all employees.
  • A company donates a percentage of its profits to a local charity.
  • An employee invests in a competitor while also working for the company. (correct)
  • A business openly discloses its environmental impact to the public.

A company discovers that its supplier is using child labor. What would be the MOST ethically responsible course of action for the company?

<p>Immediately terminate the relationship with the supplier and find an alternative source. (D)</p> Signup and view all the answers

What is the PRIMARY purpose of a code of ethics in a business organization?

<p>To provide a set of principles and values that guide employee behavior and decision-making. (B)</p> Signup and view all the answers

Which action BEST demonstrates a company's commitment to social responsibility?

<p>Sponsoring a local community clean-up event. (D)</p> Signup and view all the answers

How can managers BEST foster an ethical work environment?

<p>Acting as ethical role models and providing ethics training. (C)</p> Signup and view all the answers

Which of the following actions represents rationalizing unethical behavior?

<p>Believing that the unethical act is acceptable because it does not violate any specific laws. (A)</p> Signup and view all the answers

Which factor does not significantly shape jobs, careers, and businesses in the 21st-century economy?

<p>Economic stagnation, resulting in minimal market growth and reduced consumer spending. (C)</p> Signup and view all the answers

What is the primary reason companies are investing heavily in knowledge management systems?

<p>To foster a culture of continuous learning and adaptability, essential for maintaining a competitive edge. (B)</p> Signup and view all the answers

What is the most accurate description of 'intellectual capital' in the context of the 21st-century workplace?

<p>The collective knowledge, skills, and innovative thinking possessed by a company's employees. (D)</p> Signup and view all the answers

An employee is unwilling to learn new software and communication tools. How does this affect the business in the 21st-century economy?

<p>It hinders the company's ability to stay competitive and adapt to change. (D)</p> Signup and view all the answers

What strategy would best prepare a company for the frequent career changes expected of employees in the modern workforce?

<p>Investing in internal mobility programs and offering career coaching. (C)</p> Signup and view all the answers

Which of the following is the most likely outcome of globalization?

<p>Increased job opportunities and exposure to international work environments. (B)</p> Signup and view all the answers

What is the potential challenge of globalization for individuals entering the workforce?

<p>Increased competition for jobs due to a larger pool of global talent. (D)</p> Signup and view all the answers

How can technology impact business operations and workforce management?

<p>By automating routine tasks and requiring workers to update their skills frequently. (B)</p> Signup and view all the answers

Flashcards

Globalization

Operating and competing in worldwide markets.

Technology in Business

The automation, AI, and digital tools that businesses use.

Intellectual Capital

The skills, expertise and knowledge possessed by employees.

Competition for Talent

Companies competing to recruit and retain the most skilled employees.

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Career Change

Shifting between different jobs or fields throughout one's career.

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Diversity

The representation of different groups within a workforce.

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Global Supply Chains

The interconnected flow of resources and products across borders.

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Applying Knowledge

Actively using knowledge and skills, not just memorizing them.

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Gender Pay Gap

Differences in pay between men and women, with women typically earning less.

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"Glass Ceiling"

Invisible barrier preventing women and minorities from advancing to higher-level positions.

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Business Ethics

The principles and standards that guide behavior in the business world.

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Social Responsibility

Meeting the needs of the present without compromising the ability of future generations to meet their own needs.

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Conflict of Interest

A situation where personal interests conflict with professional responsibilities.

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Code of Ethics

A written document outlining a business's core values and ethical principles.

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Whistleblowing

Reporting unethical or illegal activities within an organization.

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Business Evaluation Standards

A system for evaluating a business's performance based on financial, legal, ethical and community standards.

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Study Notes

  • Jobs, careers, and businesses are shaped by globalization, technology, intellectual capital, talent diversity and ethics.

Globalization

  • Global competition affects job availability, wages, and workforce dynamics.
  • Technology advancements like automation, AI, and digital tools are essential for modern businesses and require continuous updates.
  • Intellectual capital refers to the skills, expertise, and innovative thinking employees bring to a company.
  • Companies compete for talented workers, making talent acquisition crucial.
  • Career shifts are common, requiring adaptability and continuous learning.
  • Diversity involves businesses upholding equity and ethical practices.

Implications of Globalization

  • Resources and products flow globally through interconnected supply chains creating interdependence.
  • Globalization creates jobs, fosters cultural exchange, and expands markets.
  • Globalization can lead to competition, job losses, and economic inequality.
  • Globalization increases competition due to the global talent pool with international work opportunities.
  • Proficiency in multiple languages is an increasingly valuable skill.

Intellectual Capital

  • Employees need to apply their knowledge effectively, contributing skills, expertise, and innovative thinking
  • Companies invest in knowledge management to develop skilled workers and maintain competitiveness.
  • Diversity and inclusion facilitate the sharing of ideas and knowledge.
  • Adaptability, knowledge, talent, brainpower, and teamwork are crucial for businesses and employees.
  • Soft skills like communication, teamwork, and organization are also essential.

Career Change

  • The job market evolves due to technology, globalization, and economic shifts, so adaptability is essential.
  • Individuals should develop soft skills, network, build a personal brand, and pursue necessary education.
  • Businesses can prepare by promoting internal mobility, providing career coaching, and offering training.

Diversity

  • Diversity and variety aren't consistently prioritized by businesses.
  • The gender pay gap and the "glass ceiling" at upper management levels show that there is a disparity in gender equity in the workplace

Ethics

  • Customers, shareholders, and employees increasingly demand ethical standards in businesses.
  • Ethics are socially accepted core values, representing standards of good and bad, which may differ from legality.
  • The utilitarian view aims for the greatest good for the most people.
  • The individualism view prioritizes self-interest commitment.
  • The moral-rights view focuses on protecting basic rights for all.
  • The justice view emphasizes legal standards/rules that require equal treatment for all.
  • Ethical dilemmas arise from the choices people and businesses make, and the conflicts of interest that can develop.

Ethical Business Practices

  • Ethical behavior is influenced by personal, organizational, and societal factors.
  • A code of ethics is a written statement of a business's core values and principles, regarding conduct that could cause ethical conflicts.
  • Ethical codes can address confidential business information, accounting integrity, political donations, business relationships, and anti-bribery practices.
  • Businesses must decide if social responsibility equals or overrides other business practices Override usually means less business profit.

Social Responsibility

  • Long-run profits, good public image, and ethical obligations are achieved when businesses have social responsibility.
  • Rationalizing unethical behavior includes the idea that the activity is not illegal, not likely to be discovered, or seems to be in most people’s interests.
  • Ethical challenges in business include discrimination, sexual harassment, conflicts of interest, and misuse of company resources and information.

Improving and Maintaining Ethical Practices

  • Solutions include whistleblower protection/phone lines and ethics training.
  • Managers should act as ethical influencers/role models and set realistic goals.
  • Business and employee evaluations use economic, legal, ethical, and social responsibility standards.
  • Ethical responsibility stems from economic, ethical, and legal considerations. Businesses need to meet basic economic and legal responsibilities.
  • Social responsibility involves ethical conduct and community involvement.

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Globalization, technology, intellectual capital, ethics and talent diversity shape jobs, careers, and businesses. Global competition impacts job availability, wages, and workforce dynamics. Technology advancements like automation, AI, and digital tools are essential for modern businesses.

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