Globalization and the Rise of English as a Global Language

Questions and Answers

To facilitate communication and performance across geographically diverse functions and business endeavors (correct)

To reduce labor costs

To increase employee resistance

To promote cultural diversity

The need for additional training

Change always comes as a shock, and employees resist (correct)

The lack of resources

Employee buy-in

Managerial support

Technological infrastructure

Employee buy-in and belief in capacity (correct)

Financial investment

To facilitate the expansion of globalization and the Internet Signup and view all the answers

Providing language assistance needs of different businesses, courses, and programs Signup and view all the answers

To boost belief in their ability Signup and view all the answers

English for Business Purposes (EBP) Signup and view all the answers

Creating nursing care plans Signup and view all the answers

A closely joined world where economies influence each other Signup and view all the answers

They go together Signup and view all the answers

Study Notes

Globalization has influenced technology, migration, education, multiculturalism, and business.
English has become the global language of business, mandated by multinational companies to facilitate communication and performance across geographically diverse functions.
Using English is a necessity due to competitive pressure, globalization of tasks and resources, integration across national boundaries, and the expansion of the internet.

One-language policies can have repercussions that decrease efficiency.
Proper rollout can mitigate risks, but even well-considered plans can encounter pitfalls such as employee resistance and performance suffering.
Companies can manage English-only policies by involving all employees, using managers as referees and enforcers, and taking responsibility for ensuring compliance.

Employee buy-in, the degree to which employees believe that a single language will produce benefits for them or the organization, is crucial.
Belief in their own capacity, the extent to which employees are confident that they can gain enough fluency, is also essential.
Managers can help employees boost their belief-in ability by offering language experience, fostering positive attitudes, using verbal persuasion, and encouraging good study habits.

Changes in the business world have influenced the teaching of business English, with four major influences over the last ten years:
- Development of technology, allowing more connectivity.
- Emergence of new powerhouse economies, such as China and Russia.
- Emergence of new markets in Eastern Europe after the Soviet collapse.
- Huge growth of the financial sector, creating a closely joined world economy.

Students are no longer interested in grammar or basic business language, but need to know specialized vocabulary and be aware of cultural differences in the business world.
English for business purposes (EBP) is the most rapidly growing area within English for Specific Purposes (ESP).
Many EAP areas remain under-investigated, such as professional/non-professional communication in medicine, including doctor-nurse-patient interactions.