5 Questions
What organization is mentioned as an example of empowering employees to make decisions for customer service?
Four Seasons
Which factor is highlighted as eroding trust in an organization?
Unfair treatment
What did Salesforce do to address the issue of unequal pay for men and women in the same job with the same level of proficiency?
Invested three million dollars to balance things out
What is described as not being genuine listening?
Repeating what the person says
What is the reason emphasized for changing one's behavior in the text?
Having a purpose that is important to you
Test your knowledge on global work satisfaction with this quiz. Explore the factors that contribute to happiness in the workplace and discover what workers around the world have in common.
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