Podcast
Questions and Answers
What technology is used to handle communication processes in the tourism industry?
What technology is used to handle communication processes in the tourism industry?
What kind of information needs can be influenced by the characteristics of travelers?
What kind of information needs can be influenced by the characteristics of travelers?
Which travelers usually have higher information needs according to the text?
Which travelers usually have higher information needs according to the text?
What are some examples of border control information mentioned in the text?
What are some examples of border control information mentioned in the text?
Signup and view all the answers
What does a hotel guest 'consume' as it is being 'produced' by service providers?
What does a hotel guest 'consume' as it is being 'produced' by service providers?
Signup and view all the answers
In the context of tourism, what does ICT stand for?
In the context of tourism, what does ICT stand for?
Signup and view all the answers
What is one of the key benefits of integrating ICT in the tourism industry?
What is one of the key benefits of integrating ICT in the tourism industry?
Signup and view all the answers
How has the Internet revolution impacted consumer behavior in the tourism industry?
How has the Internet revolution impacted consumer behavior in the tourism industry?
Signup and view all the answers
What is one of the critical roles that effective ICT infrastructure plays in tourism development?
What is one of the critical roles that effective ICT infrastructure plays in tourism development?
Signup and view all the answers
How do tourists' growing demands impact the service level expected by tourism enterprises?
How do tourists' growing demands impact the service level expected by tourism enterprises?
Signup and view all the answers
What aspect of operations does ICT facilitate in the tourism and hospitality industry?
What aspect of operations does ICT facilitate in the tourism and hospitality industry?
Signup and view all the answers
How does ICT contribute to reaching customers in the tourism industry?
How does ICT contribute to reaching customers in the tourism industry?
Signup and view all the answers
How do demanding travelers primarily obtain information about destinations?
How do demanding travelers primarily obtain information about destinations?
Signup and view all the answers
What impact have ICTs had on tourism products according to the text?
What impact have ICTs had on tourism products according to the text?
Signup and view all the answers
How have ICTs become part of the core product, especially for business travelers?
How have ICTs become part of the core product, especially for business travelers?
Signup and view all the answers
What function of tourism has been revolutionized by the internet and the World Wide Web?
What function of tourism has been revolutionized by the internet and the World Wide Web?
Signup and view all the answers
What did American Airlines introduce in the 1950s that revolutionized reservations?
What did American Airlines introduce in the 1950s that revolutionized reservations?
Signup and view all the answers
What is the purpose of Global Distribution Systems (GDS) in the airline industry?
What is the purpose of Global Distribution Systems (GDS) in the airline industry?
Signup and view all the answers
What is one way E-Hospitality ICTs have impacted hotel operations?
What is one way E-Hospitality ICTs have impacted hotel operations?
Signup and view all the answers
Which technology has become a standard amenity in hotel rooms for higher categories?
Which technology has become a standard amenity in hotel rooms for higher categories?
Signup and view all the answers
How have bookings through the web impacted customers?
How have bookings through the web impacted customers?
Signup and view all the answers
What is a benefit of introducing the Internet, Intranets, and Extranets as strategic tools for tour operators?
What is a benefit of introducing the Internet, Intranets, and Extranets as strategic tools for tour operators?
Signup and view all the answers
How does greater technology integration in hotel processes impact efficiency?
How does greater technology integration in hotel processes impact efficiency?
Signup and view all the answers
Why do tour operators need constant interaction with accommodation and transportation principals?
Why do tour operators need constant interaction with accommodation and transportation principals?
Signup and view all the answers
How do transactions benefit agencies in terms of marketing research data?
How do transactions benefit agencies in terms of marketing research data?
Signup and view all the answers
What is the primary role of CRM systems for agencies?
What is the primary role of CRM systems for agencies?
Signup and view all the answers
How can storing information in a data warehouse help agencies develop proactive marketing tools?
How can storing information in a data warehouse help agencies develop proactive marketing tools?
Signup and view all the answers
Why is it necessary for agencies to utilize updated ICT as per suppliers' and customers' usage?
Why is it necessary for agencies to utilize updated ICT as per suppliers' and customers' usage?
Signup and view all the answers
What is the main contribution of a Destination Management System (DMS) to strategic management and marketing at destinations?
What is the main contribution of a Destination Management System (DMS) to strategic management and marketing at destinations?
Signup and view all the answers
What is the primary function of Destination Integrated Computerized Information Reservation Management Systems (DICIRMS)?
What is the primary function of Destination Integrated Computerized Information Reservation Management Systems (DICIRMS)?
Signup and view all the answers