Podcast
Questions and Answers
What technology is used to handle communication processes in the tourism industry?
What technology is used to handle communication processes in the tourism industry?
- Construction equipment
- Telecommunications (correct)
- Agricultural machinery
- Railway technology
What kind of information needs can be influenced by the characteristics of travelers?
What kind of information needs can be influenced by the characteristics of travelers?
- Health regulations
- Driving regulations
- Cultural practices (correct)
- Currency controls
Which travelers usually have higher information needs according to the text?
Which travelers usually have higher information needs according to the text?
- Travelers from New York to San Francisco
- Travelers from Australia visiting New Zealand
- Travelers from France visiting Peru (correct)
- Travelers from Spain visiting Italy
What are some examples of border control information mentioned in the text?
What are some examples of border control information mentioned in the text?
What does a hotel guest 'consume' as it is being 'produced' by service providers?
What does a hotel guest 'consume' as it is being 'produced' by service providers?
In the context of tourism, what does ICT stand for?
In the context of tourism, what does ICT stand for?
What is one of the key benefits of integrating ICT in the tourism industry?
What is one of the key benefits of integrating ICT in the tourism industry?
How has the Internet revolution impacted consumer behavior in the tourism industry?
How has the Internet revolution impacted consumer behavior in the tourism industry?
What is one of the critical roles that effective ICT infrastructure plays in tourism development?
What is one of the critical roles that effective ICT infrastructure plays in tourism development?
How do tourists' growing demands impact the service level expected by tourism enterprises?
How do tourists' growing demands impact the service level expected by tourism enterprises?
What aspect of operations does ICT facilitate in the tourism and hospitality industry?
What aspect of operations does ICT facilitate in the tourism and hospitality industry?
How does ICT contribute to reaching customers in the tourism industry?
How does ICT contribute to reaching customers in the tourism industry?
How do demanding travelers primarily obtain information about destinations?
How do demanding travelers primarily obtain information about destinations?
What impact have ICTs had on tourism products according to the text?
What impact have ICTs had on tourism products according to the text?
How have ICTs become part of the core product, especially for business travelers?
How have ICTs become part of the core product, especially for business travelers?
What function of tourism has been revolutionized by the internet and the World Wide Web?
What function of tourism has been revolutionized by the internet and the World Wide Web?
What did American Airlines introduce in the 1950s that revolutionized reservations?
What did American Airlines introduce in the 1950s that revolutionized reservations?
What is the purpose of Global Distribution Systems (GDS) in the airline industry?
What is the purpose of Global Distribution Systems (GDS) in the airline industry?
What is one way E-Hospitality ICTs have impacted hotel operations?
What is one way E-Hospitality ICTs have impacted hotel operations?
Which technology has become a standard amenity in hotel rooms for higher categories?
Which technology has become a standard amenity in hotel rooms for higher categories?
How have bookings through the web impacted customers?
How have bookings through the web impacted customers?
What is a benefit of introducing the Internet, Intranets, and Extranets as strategic tools for tour operators?
What is a benefit of introducing the Internet, Intranets, and Extranets as strategic tools for tour operators?
How does greater technology integration in hotel processes impact efficiency?
How does greater technology integration in hotel processes impact efficiency?
Why do tour operators need constant interaction with accommodation and transportation principals?
Why do tour operators need constant interaction with accommodation and transportation principals?
How do transactions benefit agencies in terms of marketing research data?
How do transactions benefit agencies in terms of marketing research data?
What is the primary role of CRM systems for agencies?
What is the primary role of CRM systems for agencies?
How can storing information in a data warehouse help agencies develop proactive marketing tools?
How can storing information in a data warehouse help agencies develop proactive marketing tools?
Why is it necessary for agencies to utilize updated ICT as per suppliers' and customers' usage?
Why is it necessary for agencies to utilize updated ICT as per suppliers' and customers' usage?
What is the main contribution of a Destination Management System (DMS) to strategic management and marketing at destinations?
What is the main contribution of a Destination Management System (DMS) to strategic management and marketing at destinations?
What is the primary function of Destination Integrated Computerized Information Reservation Management Systems (DICIRMS)?
What is the primary function of Destination Integrated Computerized Information Reservation Management Systems (DICIRMS)?
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