Gapology: Closing Performance Gaps
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Questions and Answers

What is the primary focus of winning leaders, regardless of background, education, or experience?

  • Building team morale
  • Closing performance gaps (correct)
  • Improving communication
  • Developing leadership skills

    • Who originally studied over 1,500 leaders to determine the answer to whether successful leadership was innate or could be taught?

  • Brian Brockhoff
  • The Original Gapologist
  • A team of researchers
  • Mark Thiennes (correct)

    • What is the primary purpose of Gapology?

  • Identifying performance gaps
  • Improving team morale
  • Identifying WHY a Performance Gap occurred and WHAT needs to be done to close the Gap (correct)
  • Developing leadership skills

    • Who is the co-author of the book Gapology: How Winning Leaders Close Performance Gaps?

    <p>Both Mark Thiennes and Brian Brockhoff</p> Signup and view all the answers

    What is the name of the weekly podcast series hosted by Brian Brockhoff?

    <p>Gapology Radio</p> Signup and view all the answers

    What is the expected outcome of using the Gapology methodology?

    <p>Closure of performance gaps</p> Signup and view all the answers

    What is essential for managers to prevent an importance gap in their team?

    <p>Providing regular feedback and setting clear expectations</p> Signup and view all the answers

    What can team members do to close the gap even before their manager notices it?

    <p>Manage their time and bandwidth to meet expectations</p> Signup and view all the answers

    What is the consequence of not closing gaps?

    <p>Performance will be negatively impacted</p> Signup and view all the answers

    What type of gap is occurring in the scenario where Matt delivers code with numerous bugs?

    <p>Skill Gap</p> Signup and view all the answers

    What can leaders do to close the gap in the scenario where Maria is overwhelmed with customer inquiries?

    <p>Implement a prioritization system for addressing customer inquiries</p> Signup and view all the answers

    What type of gap is occurring in the scenario where Sarah can't answer questions about the newly released product?

    <p>Knowledge Gap</p> Signup and view all the answers

    What is the primary reason for a Knowledge Gap?

    <p>Insufficient training and information</p> Signup and view all the answers

    Who is responsible for closing the Knowledge Gap?

    <p>Managers</p> Signup and view all the answers

    What can team members do to close the Knowledge Gap?

    <p>Proactively seek out new development opportunities</p> Signup and view all the answers

    What is the outcome of closing the Knowledge Gap?

    <p>Increased confidence</p> Signup and view all the answers

    What is the recommended approach to preventing a Knowledge Gap in a team?

    <p>Create development plans and foster continuous learning</p> Signup and view all the answers

    What is the relationship between competence and confidence?

    <p>Competence equals confidence</p> Signup and view all the answers

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