Gapology: Closing Performance Gaps

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Questions and Answers

What is the primary focus of winning leaders, regardless of background, education, or experience?

  • Building team morale
  • Closing performance gaps (correct)
  • Improving communication
  • Developing leadership skills

Who originally studied over 1,500 leaders to determine the answer to whether successful leadership was innate or could be taught?

  • Brian Brockhoff
  • The Original Gapologist
  • A team of researchers
  • Mark Thiennes (correct)

What is the primary purpose of Gapology?

  • Identifying performance gaps
  • Improving team morale
  • Identifying WHY a Performance Gap occurred and WHAT needs to be done to close the Gap (correct)
  • Developing leadership skills

Who is the co-author of the book Gapology: How Winning Leaders Close Performance Gaps?

<p>Both Mark Thiennes and Brian Brockhoff (C)</p> Signup and view all the answers

What is the name of the weekly podcast series hosted by Brian Brockhoff?

<p>Gapology Radio (A)</p> Signup and view all the answers

What is the expected outcome of using the Gapology methodology?

<p>Closure of performance gaps (B)</p> Signup and view all the answers

What is essential for managers to prevent an importance gap in their team?

<p>Providing regular feedback and setting clear expectations (B)</p> Signup and view all the answers

What can team members do to close the gap even before their manager notices it?

<p>Manage their time and bandwidth to meet expectations (B)</p> Signup and view all the answers

What is the consequence of not closing gaps?

<p>Performance will be negatively impacted (D)</p> Signup and view all the answers

What type of gap is occurring in the scenario where Matt delivers code with numerous bugs?

<p>Skill Gap (A)</p> Signup and view all the answers

What can leaders do to close the gap in the scenario where Maria is overwhelmed with customer inquiries?

<p>Implement a prioritization system for addressing customer inquiries (B)</p> Signup and view all the answers

What type of gap is occurring in the scenario where Sarah can't answer questions about the newly released product?

<p>Knowledge Gap (A)</p> Signup and view all the answers

What is the primary reason for a Knowledge Gap?

<p>Insufficient training and information (D)</p> Signup and view all the answers

Who is responsible for closing the Knowledge Gap?

<p>Managers (B)</p> Signup and view all the answers

What can team members do to close the Knowledge Gap?

<p>Proactively seek out new development opportunities (B)</p> Signup and view all the answers

What is the outcome of closing the Knowledge Gap?

<p>Increased confidence (B)</p> Signup and view all the answers

What is the recommended approach to preventing a Knowledge Gap in a team?

<p>Create development plans and foster continuous learning (B)</p> Signup and view all the answers

What is the relationship between competence and confidence?

<p>Competence equals confidence (D)</p> Signup and view all the answers

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