Podcast
Questions and Answers
What term is recommended to describe treatments that clinicians believe should not be provided, which still have some chance of achieving the desired outcome?
What term is recommended to describe treatments that clinicians believe should not be provided, which still have some chance of achieving the desired outcome?
What is a suggested strategy for preventing intractable treatment conflicts in intensive care units?
What is a suggested strategy for preventing intractable treatment conflicts in intensive care units?
In which scenario should the use of the term 'futile' be restricted?
In which scenario should the use of the term 'futile' be restricted?
What should happen when conflicts regarding potentially inappropriate treatments remain unresolved despite efforts at communication?
What should happen when conflicts regarding potentially inappropriate treatments remain unresolved despite efforts at communication?
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When clinicians are certain that a requested treatment is outside accepted practice, they are advised to:
When clinicians are certain that a requested treatment is outside accepted practice, they are advised to:
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What is the primary role suggested for the medical profession regarding life-prolonging technologies?
What is the primary role suggested for the medical profession regarding life-prolonging technologies?
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What is one method to manage intractable treatment conflicts when there are time pressures?
What is one method to manage intractable treatment conflicts when there are time pressures?
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Which organization is NOT mentioned as a participant in the development of recommendations for managing treatment conflicts?
Which organization is NOT mentioned as a participant in the development of recommendations for managing treatment conflicts?
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What is the preferred term to describe treatments that may not align with clinical judgment but have some chance of benefit?
What is the preferred term to describe treatments that may not align with clinical judgment but have some chance of benefit?
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Which of the following strategies is recommended to prevent intractable treatment conflicts in ICUs?
Which of the following strategies is recommended to prevent intractable treatment conflicts in ICUs?
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When clinicians believe an intervention is futile, how should they communicate this to surrogates?
When clinicians believe an intervention is futile, how should they communicate this to surrogates?
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What approach is recommended when disputes remain intractable despite communication and negotiation?
What approach is recommended when disputes remain intractable despite communication and negotiation?
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In cases of legally proscribed treatments, what is the recommended clinician action?
In cases of legally proscribed treatments, what is the recommended clinician action?
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What is a primary ethical concern addressed regarding ICU treatment requests?
What is a primary ethical concern addressed regarding ICU treatment requests?
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What should clinicians do in circumstances where time pressures prevent following all steps in conflict resolution?
What should clinicians do in circumstances where time pressures prevent following all steps in conflict resolution?
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What should be the governing principle for clinicians when faced with treatment requests that conflict with their professional judgment?
What should be the governing principle for clinicians when faced with treatment requests that conflict with their professional judgment?
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What factor commonly contributes to the difficulty in resolving treatment disputes in ICU settings?
What factor commonly contributes to the difficulty in resolving treatment disputes in ICU settings?
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In cases where conflict arises over treatment requests, which option is NOT recommended?
In cases where conflict arises over treatment requests, which option is NOT recommended?
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What is the recommended course of action for surgeries considered legally discretionary?
What is the recommended course of action for surgeries considered legally discretionary?
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How should the medical profession engage with the public regarding life-prolonging technologies?
How should the medical profession engage with the public regarding life-prolonging technologies?
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What is a significant challenge faced when clinicians perceive certain treatments as futile?
What is a significant challenge faced when clinicians perceive certain treatments as futile?
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What is a primary concern with giving sole authority to individual clinicians in end-of-life care?
What is a primary concern with giving sole authority to individual clinicians in end-of-life care?
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Which is NOT one of the recommended characteristics of conflict-resolution processes?
Which is NOT one of the recommended characteristics of conflict-resolution processes?
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What role should consultants skilled in mediation play in conflict resolution?
What role should consultants skilled in mediation play in conflict resolution?
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What should surrogates be informed about during the conflict resolution process?
What should surrogates be informed about during the conflict resolution process?
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Why is obtaining a second medical opinion important in conflict situations?
Why is obtaining a second medical opinion important in conflict situations?
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What is a key function of the interdisciplinary hospital committee in conflict resolution?
What is a key function of the interdisciplinary hospital committee in conflict resolution?
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What should clinicians do if surrogates disagree with the assessment of a treatment being inappropriate?
What should clinicians do if surrogates disagree with the assessment of a treatment being inappropriate?
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What should clinicians consider before refusing a requested treatment?
What should clinicians consider before refusing a requested treatment?
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What characterizes 'strictly futile' interventions in medical practice?
What characterizes 'strictly futile' interventions in medical practice?
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What is a limitation of procedural conflict resolution processes as highlighted in the content?
What is a limitation of procedural conflict resolution processes as highlighted in the content?
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Which of the following is NOT a reason a clinician might refuse to accept a patient transfer?
Which of the following is NOT a reason a clinician might refuse to accept a patient transfer?
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What should clinicians prioritize in understanding their judgments regarding treatment requests?
What should clinicians prioritize in understanding their judgments regarding treatment requests?
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Why is it essential for the conflict-resolution process to include multiple perspectives?
Why is it essential for the conflict-resolution process to include multiple perspectives?
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What is a potential impact of decisions made without following the full resolution process?
What is a potential impact of decisions made without following the full resolution process?
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How can hospitals ensure ongoing improvements in their conflict resolution approaches?
How can hospitals ensure ongoing improvements in their conflict resolution approaches?
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In cases of intractable disputes, what should hospitals regularly review?
In cases of intractable disputes, what should hospitals regularly review?
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When can clinicians enact the strategy of refusing treatment?
When can clinicians enact the strategy of refusing treatment?
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What is one potential benefit for surrogates from the conflict-resolution process?
What is one potential benefit for surrogates from the conflict-resolution process?
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What should clinicians do if there is persistent disagreement after refusing a treatment?
What should clinicians do if there is persistent disagreement after refusing a treatment?
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What is an example of a 'legally proscribed' treatment?
What is an example of a 'legally proscribed' treatment?
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What should a care plan include when a treatment is deemed inappropriate?
What should a care plan include when a treatment is deemed inappropriate?
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What support services can institutions provide to address clinician moral distress?
What support services can institutions provide to address clinician moral distress?
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What challenge do courts face as an appellate function for conflict resolution?
What challenge do courts face as an appellate function for conflict resolution?
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In urgent scenarios with insufficient time for full resolution, what should clinicians ideally implement?
In urgent scenarios with insufficient time for full resolution, what should clinicians ideally implement?
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What is the role of independent appeal mechanisms in medical conflict resolution?
What is the role of independent appeal mechanisms in medical conflict resolution?
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What should clinicians do when facing persistent conflict regarding treatment refusal?
What should clinicians do when facing persistent conflict regarding treatment refusal?
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What is one of the recommended steps for resolution in conflicts over potentially inappropriate treatments?
What is one of the recommended steps for resolution in conflicts over potentially inappropriate treatments?
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Which statement reflects the approach clinicians should take regarding communication of the conflict-resolution process?
Which statement reflects the approach clinicians should take regarding communication of the conflict-resolution process?
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What happens if an interdisciplinary committee agrees with the clinicians in a conflict?
What happens if an interdisciplinary committee agrees with the clinicians in a conflict?
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When seeking a second opinion, what should the clinicians verify?
When seeking a second opinion, what should the clinicians verify?
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Which factor should NOT influence clinicians' decisions regarding treatment refusals?
Which factor should NOT influence clinicians' decisions regarding treatment refusals?
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What must clinicians provide if a committee agrees with them and no willing provider can be found?
What must clinicians provide if a committee agrees with them and no willing provider can be found?
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What is the primary purpose of implementing proactive communication strategies in ICU settings?
What is the primary purpose of implementing proactive communication strategies in ICU settings?
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Why is it recommended to use the term 'potentially inappropriate' instead of 'futile' in medical discussions?
Why is it recommended to use the term 'potentially inappropriate' instead of 'futile' in medical discussions?
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What should clinicians ask themselves to illuminate moral issues in decision making?
What should clinicians ask themselves to illuminate moral issues in decision making?
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What role do expert consultants play in the management of healthcare conflicts?
What role do expert consultants play in the management of healthcare conflicts?
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How should clinicians respond if surrogates request treatments misaligned with the patient's values?
How should clinicians respond if surrogates request treatments misaligned with the patient's values?
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What is a significant risk of allowing unilateral decision-making authority to surrogates?
What is a significant risk of allowing unilateral decision-making authority to surrogates?
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What is considered a consequence of communication breakdowns in ICU conflicts?
What is considered a consequence of communication breakdowns in ICU conflicts?
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What is a key component of effective clinician-surrogate communication?
What is a key component of effective clinician-surrogate communication?
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In conflict resolution, why is a procedural approach recommended over unilateral decision authority?
In conflict resolution, why is a procedural approach recommended over unilateral decision authority?
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What should hospitals foster to improve early conflict intervention in ICUs?
What should hospitals foster to improve early conflict intervention in ICUs?
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What is an essential skill that clinicians should learn to manage end-of-life discussions effectively?
What is an essential skill that clinicians should learn to manage end-of-life discussions effectively?
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What do clinicians need to establish when discussing a patient's prognosis with surrogates?
What do clinicians need to establish when discussing a patient's prognosis with surrogates?
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What type of team interventions can improve communication and support in the ICU?
What type of team interventions can improve communication and support in the ICU?
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What should clinicians do when provided with emotionally charged requests from surrogates?
What should clinicians do when provided with emotionally charged requests from surrogates?
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What is a primary reason for emphasizing the clinician's role in decision-making about potentially inappropriate treatments?
What is a primary reason for emphasizing the clinician's role in decision-making about potentially inappropriate treatments?
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What is the primary reason for clinicians to adopt a narrow definition of futile interventions?
What is the primary reason for clinicians to adopt a narrow definition of futile interventions?
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Which of the following statements about futile interventions is most accurate?
Which of the following statements about futile interventions is most accurate?
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What is the role of expert consultation when managing requests for futile interventions?
What is the role of expert consultation when managing requests for futile interventions?
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How should clinicians respond to requests for legally discretionary treatments?
How should clinicians respond to requests for legally discretionary treatments?
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What is the potential consequence of a broader definition of futility?
What is the potential consequence of a broader definition of futility?
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What key aspect differentiates legally proscribed treatments from legally discretionary treatments?
What key aspect differentiates legally proscribed treatments from legally discretionary treatments?
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What must clinicians do when there is uncertainty about interpreting legal rules regarding treatment?
What must clinicians do when there is uncertainty about interpreting legal rules regarding treatment?
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Which of the following is essential when dealing with emotionally charged requests for treatment?
Which of the following is essential when dealing with emotionally charged requests for treatment?
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What is a clinician's ethical obligation when faced with futile interventions?
What is a clinician's ethical obligation when faced with futile interventions?
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Why should clinicians avoid providing futile interventions?
Why should clinicians avoid providing futile interventions?
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What should be the primary outcomes when conducting retrospective institutional reviews of cases involving futile interventions?
What should be the primary outcomes when conducting retrospective institutional reviews of cases involving futile interventions?
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In the case where patients request treatments that are legally proscribed, what is the correct response for clinicians?
In the case where patients request treatments that are legally proscribed, what is the correct response for clinicians?
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Which statement best summarizes the importance of understanding legal categories of treatments?
Which statement best summarizes the importance of understanding legal categories of treatments?
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What is a potential outcome of advancing debates on ethical considerations in treatment decisions?
What is a potential outcome of advancing debates on ethical considerations in treatment decisions?
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What is the primary role of ethics consultants or legal counsel in clinical situations?
What is the primary role of ethics consultants or legal counsel in clinical situations?
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Why is public engagement important in the development of medical policies?
Why is public engagement important in the development of medical policies?
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What is crucial for creating policies about life-prolonging technologies?
What is crucial for creating policies about life-prolonging technologies?
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When requests for potentially inappropriate treatment occur, what is the suggested conflict-resolution process?
When requests for potentially inappropriate treatment occur, what is the suggested conflict-resolution process?
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What characterizes treatments that are legally discretionary?
What characterizes treatments that are legally discretionary?
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What can be a consequence of not involving expert consultants in treatment requests?
What can be a consequence of not involving expert consultants in treatment requests?
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How should clinicians handle requests for futile interventions?
How should clinicians handle requests for futile interventions?
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What is a key factor when developing ethical policies in pluralistic societies?
What is a key factor when developing ethical policies in pluralistic societies?
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Which situation describes a 'request for legally proscribed treatment'?
Which situation describes a 'request for legally proscribed treatment'?
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What is essential in resolving requests for treatment in time-pressured situations?
What is essential in resolving requests for treatment in time-pressured situations?
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What distinguishes requests for potentially inappropriate treatment from futile interventions?
What distinguishes requests for potentially inappropriate treatment from futile interventions?
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What is a primary feature of deliberative democratic techniques in policy development?
What is a primary feature of deliberative democratic techniques in policy development?
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How can clinicians support surrogates in situations where treatment refusal is necessary?
How can clinicians support surrogates in situations where treatment refusal is necessary?
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What should the interaction between clinicians and patients involve when discussing policies?
What should the interaction between clinicians and patients involve when discussing policies?
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Study Notes
Introduction
- The use of life-prolonging interventions in ICUs is a controversial issue.
- Over 25% of physicians provide treatment that they perceive as inappropriate.
- 20% of ICU patients receive treatment deemed futile by physicians.
- Conflicts are often resolved through communication and consultation.
- A small number of cases remain intractable.
- Professional society guidelines vary in their definitions of "futile."
- The American Thoracic Society convened a working group to provide a framework for understanding futility disputes and recommendations for prevention and management.
Recommendation 1 - Prevent Intractable Treatment Conflicts
- Justification: Collaborative decision-making is essential for good medical care.
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Implement Proactive Communication Strategies: Emphasize reliable systems for clinician-surrogate communication in ICUs, focusing on decision-making and advance care planning.
- Clinicians should listen closely, provide emotional support, establish trust, and discuss prognosis in clear language.
- Clinicians should understand the patient's values and preferences, explain principles of surrogate decision making, and discuss options that align with the patient's goals.
- When surrogates request treatments not aligned with the patient's values or interests, clinicians should seek to understand their perspective and correct misperceptions.
- If the surrogate continues to advocate for treatments they believe are ill-advised, clinicians should respectfully advocate for alternative treatments.
- In rare cases where the surrogate does not represent the patient's values or interests, clinicians should identify an alternate surrogate or seek a court-appointed guardian.
- Increase efforts to teach clinicians end-of-life communication skills, including strategies for shared decision-making, conflict resolution, and emotional support for surrogates.
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Consider Early Involvement of Expert Consultants: Hospitals should promote early intervention in nascent conflict in ICUs by involving individuals skilled in negotiation and communication.
- Hospitals should foster an organizational culture that encourages early involvement of expert consultants to assist in conflict resolution.
Recommendation 2 - Manage Requests for Potentially Inappropriate Treatments
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Justification:
- Use "potentially inappropriate" instead of "futile" to emphasize the importance of clinician judgments.
- Ethical concerns may justify refusals, such as treatment failure, high costs, or controversial goals.
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Procedural Approach to Conflict Resolution: A process-based approach is justified because there is no positive right to interventions outside accepted practice boundaries.
- It also minimizes risks of undue weight and fulfills democratic ideals for resolving conflicts involving fundamental interests.
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Recommended Conflict-Resolution Process: Hospitals should develop and adopt conflict-resolution processes that contain the seven characteristics detailed below:
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Enlist expert consultation to aid in achieving a negotiated agreement.
- Seek the assistance of consultants skilled in mediation and conflict resolution.
- Ensure frequent, skillful communication between parties, foster negotiation, and provide psychosocial support to clinicians and surrogates.
- Give notice of the process to surrogates.
- Obtain a second medical opinion.
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Provide review by an interdisciplinary hospital committee.
- Ensure the committee is interdisciplinary in nature with community representation if possible.
- The charge of this committee should be to provide an opportunity for both clinicians and surrogates to explain their perspectives, ensure that the conflict resolution process is performed appropriately, and confirm whether the treating clinicians’ claim that the requested treatments are inappropriate represents a broadly held judgment within the institution rather than an idiosyncratic view of a few clinicians.
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Offer surrogates the opportunity for transfer to an alternate institution.
- Clinicians and the institution should offer to assist surrogates in seeking an alternate provider.
- Inform surrogates of their opportunity to pursue extramural appeal.
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Enlist expert consultation to aid in achieving a negotiated agreement.
- When Time Pressures Make It Infeasible to Complete All Steps of the Conflict-Resolution Process: Clinicians should refuse to provide the requested treatment and endeavor to achieve as much procedural oversight as the clinical situation allows.
Recommendation 3 - Managing Requests for Futile or Legally Proscribed/Discretionary Treatments
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Requests for Strictly Futile Interventions:
- Use "futile" only in circumstances where an intervention simply cannot accomplish the intended physiologic goal.
- Clinicians should not provide futile interventions and should carefully explain the rationale for the refusal.
- If disagreement persists, clinicians should generally obtain expert consultation to assist in conflict resolution and communication.
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Requests for Legally Proscribed or Legally Discretionary Treatments:
- "Legally proscribed" treatments are those prohibited by applicable laws, judicial precedent, or widely accepted public policies.
- "Legally discretionary" treatments are those for which there are specific laws, judicial precedent, or policies that give physicians permission to refuse to administer them.
- In responding to requests for either legally proscribed or legally discretionary treatments, clinicians should carefully explain the rationale for treatment refusal and, if there is uncertainty regarding the interpretation and application of the relevant rule, should generally seek expert consultation to confirm accurate interpretation of the rule.
Recommendation 4 - Public Engagement and Advocacy
- The medical profession should lead public engagement efforts and advocate for policies and legislation about when life-prolonging technologies should not be used.
Transfer Option Not Always Reliable
- Clinicians may refuse to accept a patient transfer for financial reasons or to avoid controversial cases, not just because requested treatments are inappropriate.
Implementing Resolution Process Decisions
- If a hospital committee agrees with a surrogate’s request for life-prolonging treatment, clinicians must provide it or transfer the patient to a willing provider.
- If the committee affirms the clinicians’ judgment, no other providers are available, and the independent appeal is not pursued or upholds the clinicians’ decision, clinicians can refuse or withdraw the treatments in dispute.
- A care plan should be developed focusing on other indicated treatments, including comfort measures for the patient.
Decisions in Time-Pressured Situations
- If a surrogate requests treatments that are considered outside established medical practice and there isn't enough time for the full resolution process, a temporizing treatment plan should be implemented.
- This plan may not include the requested treatment if clinicians are confident it's outside accepted practice.
- Before refusing the treatment, clinicians should verify facts, assumptions, and potential biases, involve other clinicians for consensus, and explain the reasons for refusal to the surrogate, aiming for a mutually agreeable decision.
Reporting and Retrospective Review
- Institutions should monitor the occurrence and outcomes of intractable disputes.
- Hospitals should regularly review these cases to identify areas for improvement, ensure consistency in managing similar situations, and contribute to establishing community standards.
- Any state regulations or statutes governing these cases should include reporting requirements to inform and adapt the process.
Clinician Support
- Intractable disputes can cause moral distress for clinicians, especially when they’re forced to provide treatments they deem inappropriate.
- Institutions should offer support services like peer-to-peer support, debriefing sessions, employee assistance programs, and ethics-focused education to address moral distress and develop resilience in ethical decision-making.
Novel Extrajudicial Appeals Processes
- While courts serve as the standard appeal mechanism, their time-consuming and adversarial nature presents limitations.
- The committee recommends developing and evaluating alternative extrajudicial appeals processes like regional ethics committees or quasi-judicial bodies to resolve conflicts when surrogates challenge decisions about the boundaries of accepted practice.
Requests for "Strictly Futile" Interventions
- "Futile" should only be used when an intervention cannot achieve its intended physiological goal.
- Clinicians should not provide futile interventions and should clearly explain the rationale for refusal.
- If disagreement persists, clinicians should seek expert consultation to aid in conflict resolution and communication.
Requests for "Legally Proscribed" or "Legally Discretionary" Treatments
- "Legally proscribed" treatments are prohibited by laws, judicial precedent, or widely accepted public policies.
- "Legally discretionary" treatments are those for which laws, precedent, or policies allow physicians to refuse administration.
- When responding to these requests, clinicians should explain the rationale for refusal and, if there’s uncertainty about the interpretation and application of relevant rules, seek expert consultation.
Management of Requests for Futile Interventions
- Clinicians should understand the reasons for the request, address misperceptions empathetically, provide emotional support, and explain why the requested interventions will not be provided.
- If disagreement persists, clinicians should consider expert consultation to help with conflict resolution and provide intensive psychosocial support to the surrogate.
- Clinicians should not be obligated to provide futile interventions during the time period dedicated to involving communication consultants.
- Retrospective institutional review of these cases should be implemented to foster learning and identify systemic strategies to prevent similar situations.
Management of Requests for Legally Proscribed or Legally Discretionary Treatments
- Clinicians should not provide legally proscribed treatments and need not administer legally discretionary treatments if they are not indicated.
- When society establishes rules governing controversial medical practices, clinicians are justified in adhering to those rules as part of their professional role.
- When responding to these requests, clinicians should verify accurate interpretation of relevant rules, understand the rationale for the request, explain why the intervention will not be provided, and offer emotional support.
- Involving experts in interpreting regulations, like ethics consultants or legal counsel, is generally recommended.
- Communication consultants should also be considered to facilitate clear and accurate communication with the surrogate and provide psychosocial support.
Medical Profession Influence on Policies
- The medical profession should work to shape public opinion and develop policies and legislation regarding the appropriate limitations of life-prolonging technologies.
- Clear societal policies and legislation defining the boundaries of medical practice near the end of life would promote transparency in limit-setting and potentially streamline dispute resolution.
- These policies/legislation should be detailed and specific about which treatments are proscribed under various circumstances.
- To be ethically acceptable, the development of such policies/legislation should involve input from diverse groups including clinicians, patients, and stakeholders.
- Informed patients must participate in developing these policies and legislation because they will experience the effects of the rules and because the boundaries of acceptable medical practice involve value judgments beyond the expertise of clinicians alone.
- Public engagement should seek informed, considered judgments from key stakeholders to inform policy development.
Public Engagement Process
- Deliberative democratic techniques can be used to gather well-informed viewpoints from representative groups of citizens.
- These methods have been successfully used to develop complex policy decisions in healthcare and other fields.
- Public engagement can occur at the community, healthcare system, or insurer level.
Categories of Disputed Treatments in Intensive Care Units
- Requests for potentially inappropriate treatments: Treatments with some chance of achieving the desired effect, but with competing ethical concerns that justify refusal.
- Requests for potentially inappropriate treatments in time-pressured situations: Treatments requested in rapidly deteriorating situations, precluding the full resolution process, which clinicians believe are outside accepted practice.
- Requests for legally proscribed or legally discretionary treatments: Treatments potentially accomplishing the desired effect but restricted or permitted by laws, precedent, or policies.
- Requests for futile interventions: Interventions that cannot achieve the intended physiological goals.
Recommended Steps for Resolution of Conflict Regarding Potentially Inappropriate Treatments
- Clinician expertise: Enlist expert consultation throughout the process.
- Surrogate notification: Provide clear written notification of the procedure, steps, and timeline.
- Second medical opinion: Obtain a second opinion to confirm the prognosis and the inappropriate nature of requested treatment.
- Interdisciplinary committee review: Conduct a review of the case by an institutional committee.
- Option to seek a willing provider: Offer the option of seeking care at another institution if the committee agrees with clinicians.
- Independent appeal: Inform the surrogate(s) of their right to seek case review by an independent appeals body if no willing provider is found and the committee agrees with the clinicians.
- Committee or appeal decision: If the committee or appellate body agrees with the patient/surrogate’s request, provide the treatments or transfer the patient; if they agree with the clinicians, withhold/withdraw the disputed treatments and provide quality palliative care.
Questions to Assist in Illuminating Moral Issues in Time-Pressured Situations
- Is it definitively outside the boundaries of accepted practice?
- Would you be comfortable with public review of your reasoning in an appeals board or court?
- What are the potential consequences for the patient, surrogate, team, or institution when enacting this decision?
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Description
This quiz explores the complex issues surrounding life-prolonging interventions in intensive care units (ICUs), highlighting the prevalence of perceived inappropriate treatments and futile care. It also discusses the importance of communication strategies and collaborative decision-making to manage conflicts in treatment. Engage with the material to understand the nuances of futility in patient care.