Fundamentals of Technical Communication Quiz

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Questions and Answers

Which of the following best describes technical communication?

  • The exchange of information that helps people communicate with each other.
  • The exchange of technical information that is difficult to understand and use.
  • The exchange of information that helps people interact with technology and solve complex problems. (correct)
  • The exchange of information that is only relevant to digital communication.

What is the importance of style and tone in digital communication?

  • They are only important in human communication.
  • They can easily cause safety errors or legal problems. (correct)
  • They make the information more difficult to understand.
  • They are irrelevant in digital communication.

What is the difference between the two emails provided?

  • The first email is irrelevant to technical communication.
  • The first email is longer than the second email.
  • The first email is demanding, while the second email is polite and considerate. (correct)
  • The first email is more technically accurate than the second email.

What does online research involve according to the text?

<p>Online research is not discussed in the text. (D)</p>
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What are the characteristics of effective technical communication?

<p>Technically accurate and easy to understand and use. (D)</p>
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True or false: Technical communication is the exchange of information that helps people interact with technology and solve complex problems.

<p>True (A)</p>
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True or false: Technical communication is both a digital and a human activity.

<p>True (A)</p>
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True or false: An unclear or inaccurate email with an inappropriate tone could easily cause a safety error or legal problem.

<p>True (A)</p>
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True or false: The second email provided is more effective in terms of style and tone.

<p>True (A)</p>
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True or false: Online research is not a part of technical communication.

<p>False (B)</p>
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