Functional Areas in Business Operations Quiz
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Questions and Answers

Which department is responsible for transforming raw materials into finished products?

  • Finance/Accounts
  • Human Resources/Personnel
  • Production (correct)
  • Marketing
  • Which department is responsible for performing market research and sales forecasting?

  • Production
  • Human Resources/Personnel
  • Marketing (correct)
  • Finance/Accounts
  • Which department advises management and manages cash flow?

  • Marketing
  • Finance/Accounts (correct)
  • Human Resources/Personnel
  • Production
  • Which department recruits and selects staff for the business organization?

    <p>Human Resources/Personnel</p> Signup and view all the answers

    Which department is responsible for quality control to ensure required standards are met?

    <p>Production</p> Signup and view all the answers

    Which department is involved in creating awareness for the firm's products and motivating consumers to buy?

    <p>Marketing</p> Signup and view all the answers

    What department is responsible for handling legal problems that might arise for the company?

    <p>Legal Department</p> Signup and view all the answers

    In the context of organizational structure, what does 'informal structure' refer to?

    <p>The unofficial relationships that exist in the firm</p> Signup and view all the answers

    Which department is responsible for exploring ways to improve the company's existing products and develop new ones?

    <p>Research and Development Department</p> Signup and view all the answers

    What is one factor that influences the 'span of control' within an organization?

    <p>The complexity of the job and the competence of the workers</p> Signup and view all the answers

    Which department acts as an intermediary between a business and its customers by assisting in placing orders and handling complaints?

    <p>Customer Service Department</p> Signup and view all the answers

    What aspect does the Organisational Structure primarily aim to achieve?

    <p>Achieving maximum efficiency in the business</p> Signup and view all the answers

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