Front Office Operations Quiz
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Questions and Answers

What is a basic activity performed by the front office of a hotel?

  • Managing housekeeping services
  • Conducting maintenance tasks
  • Supervising restaurant operations
  • Handling guests' luggage (correct)

    • What is a characteristic of non-automated front office systems?

  • Advanced reservation networks
  • Handwritten forms (correct)
  • Digital accounting processes
  • Automated room key issuance

    • What is a feature of semi-automated front office systems?

  • Handwritten registration cards
  • National reservation networks (correct)
  • Traditional telephone service
  • Manual room rack management

    • What is a task included in the activities of the front office of a hotel?

    <p>Administering telephone service</p> Signup and view all the answers

    What is a function of the front office of a hotel?

    <p>Processing advance reservations</p> Signup and view all the answers

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