Podcast
Questions and Answers
What is a basic activity performed by the front office of a hotel?
What is a basic activity performed by the front office of a hotel?
- Managing housekeeping services
- Conducting maintenance tasks
- Supervising restaurant operations
- Handling guests' luggage (correct)
What is a characteristic of non-automated front office systems?
What is a characteristic of non-automated front office systems?
- Advanced reservation networks
- Handwritten forms (correct)
- Digital accounting processes
- Automated room key issuance
What is a feature of semi-automated front office systems?
What is a feature of semi-automated front office systems?
- Handwritten registration cards
- National reservation networks (correct)
- Traditional telephone service
- Manual room rack management
What is a task included in the activities of the front office of a hotel?
What is a task included in the activities of the front office of a hotel?
What is a function of the front office of a hotel?
What is a function of the front office of a hotel?
Flashcards are hidden until you start studying