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Questions and Answers
What is the responsibility of the FRANCHISEE in relation to the Americans with Disabilities Act?
What is the responsibility of the FRANCHISEE in relation to the Americans with Disabilities Act?
How frequently can SHOPPE COMPANY require the FRANCHISEE to remodel the SHOP?
How frequently can SHOPPE COMPANY require the FRANCHISEE to remodel the SHOP?
What is the timeframe for FRANCHISEE to make equipment upgrades upon notice from SHOPPE COMPANY?
What is the timeframe for FRANCHISEE to make equipment upgrades upon notice from SHOPPE COMPANY?
What can SHOPPE COMPANY request from the FRANCHISEE regarding sales and product mix?
What can SHOPPE COMPANY request from the FRANCHISEE regarding sales and product mix?
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What must the FRANCHISEE do if SHOPPE COMPANY requests projections of product requirements?
What must the FRANCHISEE do if SHOPPE COMPANY requests projections of product requirements?
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What is one requirement that the Franchisee must adhere to in their operations?
What is one requirement that the Franchisee must adhere to in their operations?
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What consequence does the Franchisee face for failing to comply with the requirements outlined in Section 11.6?
What consequence does the Franchisee face for failing to comply with the requirements outlined in Section 11.6?
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Why is it crucial for the Franchisee to purchase HAAGEN-DAZS® PRODUCTS only from designated suppliers?
Why is it crucial for the Franchisee to purchase HAAGEN-DAZS® PRODUCTS only from designated suppliers?
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What are the potential outcomes for the Franchisee if they do not adhere to food safety standards?
What are the potential outcomes for the Franchisee if they do not adhere to food safety standards?
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What is expected of the Franchisee regarding the sourcing of supplies and equipment?
What is expected of the Franchisee regarding the sourcing of supplies and equipment?
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How does SHOPPE COMPANY determine the prices of HAAGEN-DAZS® PRODUCTS for the Franchisee?
How does SHOPPE COMPANY determine the prices of HAAGEN-DAZS® PRODUCTS for the Franchisee?
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What must the Franchisee do to ensure compliance with operational standards set by SHOPPE COMPANY?
What must the Franchisee do to ensure compliance with operational standards set by SHOPPE COMPANY?
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What types of products must Franchisee seek approval for from Shoppe Company?
What types of products must Franchisee seek approval for from Shoppe Company?
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Which products are exempt from the prior approval requirement?
Which products are exempt from the prior approval requirement?
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What must Franchisee do if they wish to purchase an unapproved product?
What must Franchisee do if they wish to purchase an unapproved product?
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Who has the right to inspect the proposed supplier's facilities?
Who has the right to inspect the proposed supplier's facilities?
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What must Franchisee do regarding suppliers of products that have not been pre-approved?
What must Franchisee do regarding suppliers of products that have not been pre-approved?
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Which of the following items does Franchisee need prior approval for before purchasing?
Which of the following items does Franchisee need prior approval for before purchasing?
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What happens if a supplier's products do not conform to the specifications required by Shoppe Company?
What happens if a supplier's products do not conform to the specifications required by Shoppe Company?
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What is required on paper goods, packaging, and other supplies according to Shoppe Company's standards?
What is required on paper goods, packaging, and other supplies according to Shoppe Company's standards?
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If Franchisee purchases from an unapproved distributor, what might be the consequence?
If Franchisee purchases from an unapproved distributor, what might be the consequence?
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What should Franchisee do with the reasonable costs of product evaluation and testing?
What should Franchisee do with the reasonable costs of product evaluation and testing?
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Study Notes
Franchisee Responsibilities and Approval Processes
- Franchisee must obtain written approval from Shoppe Company for any plans leading to a temporary halt of operations or modifications to the shop design.
- Responsibility for ensuring compliance with the Americans with Disabilities Act and local building codes lies solely with the Franchisee, regardless of approvals obtained.
- Any identified issues with shop premises or equipment need to be repaired within 30 days unless expedited by Shoppe Company.
Remodeling and Equipment Upgrades
- Shoppe Company can require Franchisee to remodel the shop to meet current design and operational standards, but this can only occur once every five years.
- Franchisee is required to make equipment upgrades reflecting new technologies within 90 days of notice from Shoppe Company.
Sales and Reporting Requirements
- Franchisee must provide sales and financial data upon request, with the possibility of monthly reporting.
- Franchisee to project sales, costs, and product requirements for Haagen-Dazs® products as requested by Shoppe Company.
Product and Supply Management
- Franchisee must adhere to strict sourcing protocols, acquiring Haagen-Dazs® products exclusively from Shoppe Company or its designated suppliers to maintain quality and consistency.
- Other food and beverage products can only be purchased from pre-approved suppliers that meet Shoppe Company's standards.
- Paper goods, packaging, signs, and uniforms must be sourced from Shoppe-approved vendors and must display required branding and marks.
Approval Procedures
- If Franchisee wishes to procure non-approved products believed to meet specifications, a written request must be submitted to Shoppe Company, including documentation for evaluation.
- Inspection of proposed supplier facilities and assessment of product samples is authorized by Shoppe Company, with evaluation costs borne by the Franchisee.
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Description
Test your understanding of the Franchisee's obligations and the operational requirements set by SHOPPE COMPANY. This quiz covers topics such as supplies, food handling, and daily operations as outlined in the SHOP OPERATIONS MANUAL. Are you ready to ensure compliance and excellence in franchise management?