Podcast
Questions and Answers
What is the responsibility of the FRANCHISEE in relation to the Americans with Disabilities Act?
What is the responsibility of the FRANCHISEE in relation to the Americans with Disabilities Act?
- FRANCHISEE can ignore accessibility requirements if it affects operations.
- FRANCHISEE must ensure the SHOP is accessible to the fullest extent required by the Act. (correct)
- FRANCHISEE is responsible for adhering to only local building codes.
- FRANCHISEE only needs to comply if SHOPPE COMPANY requests it.
How frequently can SHOPPE COMPANY require the FRANCHISEE to remodel the SHOP?
How frequently can SHOPPE COMPANY require the FRANCHISEE to remodel the SHOP?
- Once every year.
- Whenever there is a change in local building codes.
- No more than once during any 5-year period. (correct)
- Only upon request, without any frequency limitation.
What is the timeframe for FRANCHISEE to make equipment upgrades upon notice from SHOPPE COMPANY?
What is the timeframe for FRANCHISEE to make equipment upgrades upon notice from SHOPPE COMPANY?
- 90 days (correct)
- 30 days
- 120 days
- 60 days
What can SHOPPE COMPANY request from the FRANCHISEE regarding sales and product mix?
What can SHOPPE COMPANY request from the FRANCHISEE regarding sales and product mix?
What must the FRANCHISEE do if SHOPPE COMPANY requests projections of product requirements?
What must the FRANCHISEE do if SHOPPE COMPANY requests projections of product requirements?
What is one requirement that the Franchisee must adhere to in their operations?
What is one requirement that the Franchisee must adhere to in their operations?
What consequence does the Franchisee face for failing to comply with the requirements outlined in Section 11.6?
What consequence does the Franchisee face for failing to comply with the requirements outlined in Section 11.6?
Why is it crucial for the Franchisee to purchase HAAGEN-DAZS® PRODUCTS only from designated suppliers?
Why is it crucial for the Franchisee to purchase HAAGEN-DAZS® PRODUCTS only from designated suppliers?
What are the potential outcomes for the Franchisee if they do not adhere to food safety standards?
What are the potential outcomes for the Franchisee if they do not adhere to food safety standards?
What is expected of the Franchisee regarding the sourcing of supplies and equipment?
What is expected of the Franchisee regarding the sourcing of supplies and equipment?
How does SHOPPE COMPANY determine the prices of HAAGEN-DAZS® PRODUCTS for the Franchisee?
How does SHOPPE COMPANY determine the prices of HAAGEN-DAZS® PRODUCTS for the Franchisee?
What must the Franchisee do to ensure compliance with operational standards set by SHOPPE COMPANY?
What must the Franchisee do to ensure compliance with operational standards set by SHOPPE COMPANY?
What types of products must Franchisee seek approval for from Shoppe Company?
What types of products must Franchisee seek approval for from Shoppe Company?
Which products are exempt from the prior approval requirement?
Which products are exempt from the prior approval requirement?
What must Franchisee do if they wish to purchase an unapproved product?
What must Franchisee do if they wish to purchase an unapproved product?
Who has the right to inspect the proposed supplier's facilities?
Who has the right to inspect the proposed supplier's facilities?
What must Franchisee do regarding suppliers of products that have not been pre-approved?
What must Franchisee do regarding suppliers of products that have not been pre-approved?
Which of the following items does Franchisee need prior approval for before purchasing?
Which of the following items does Franchisee need prior approval for before purchasing?
What happens if a supplier's products do not conform to the specifications required by Shoppe Company?
What happens if a supplier's products do not conform to the specifications required by Shoppe Company?
What is required on paper goods, packaging, and other supplies according to Shoppe Company's standards?
What is required on paper goods, packaging, and other supplies according to Shoppe Company's standards?
If Franchisee purchases from an unapproved distributor, what might be the consequence?
If Franchisee purchases from an unapproved distributor, what might be the consequence?
What should Franchisee do with the reasonable costs of product evaluation and testing?
What should Franchisee do with the reasonable costs of product evaluation and testing?
Flashcards
Franchisee ADA Responsibility
Franchisee ADA Responsibility
Ensure the shop is fully accessible as required by the Americans with Disabilities Act.
Shop Remodel Frequency
Shop Remodel Frequency
No more than once every 5 years.
Equipment Upgrade Timeframe
Equipment Upgrade Timeframe
90 days after receiving the notice.
Shoppe Company Sales Reports
Shoppe Company Sales Reports
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Product Requirement Projections
Product Requirement Projections
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Food Storage/Handling
Food Storage/Handling
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Section 11.6 Violation
Section 11.6 Violation
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HAAGEN-DAZS® Designated Suppliers
HAAGEN-DAZS® Designated Suppliers
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Food Safety Violation Consequences
Food Safety Violation Consequences
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Supply/Equipment Sourcing
Supply/Equipment Sourcing
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HAAGEN-DAZS® Pricing
HAAGEN-DAZS® Pricing
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Operational Standard Compliance
Operational Standard Compliance
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Prior Approval Products
Prior Approval Products
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Exempt Products
Exempt Products
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Unapproved Product Request
Unapproved Product Request
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Supplier Facility Inspection
Supplier Facility Inspection
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Unapproved Supplier Products
Unapproved Supplier Products
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Prior Approval Items
Prior Approval Items
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Supplier Disapproval Cause
Supplier Disapproval Cause
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Paper Goods Compliance
Paper Goods Compliance
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Unapproved Distributor Consequence
Unapproved Distributor Consequence
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Product Evaluation Costs
Product Evaluation Costs
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Study Notes
Franchisee Responsibilities and Approval Processes
- Franchisee must obtain written approval from Shoppe Company for any plans leading to a temporary halt of operations or modifications to the shop design.
- Responsibility for ensuring compliance with the Americans with Disabilities Act and local building codes lies solely with the Franchisee, regardless of approvals obtained.
- Any identified issues with shop premises or equipment need to be repaired within 30 days unless expedited by Shoppe Company.
Remodeling and Equipment Upgrades
- Shoppe Company can require Franchisee to remodel the shop to meet current design and operational standards, but this can only occur once every five years.
- Franchisee is required to make equipment upgrades reflecting new technologies within 90 days of notice from Shoppe Company.
Sales and Reporting Requirements
- Franchisee must provide sales and financial data upon request, with the possibility of monthly reporting.
- Franchisee to project sales, costs, and product requirements for Haagen-Dazs® products as requested by Shoppe Company.
Product and Supply Management
- Franchisee must adhere to strict sourcing protocols, acquiring Haagen-Dazs® products exclusively from Shoppe Company or its designated suppliers to maintain quality and consistency.
- Other food and beverage products can only be purchased from pre-approved suppliers that meet Shoppe Company's standards.
- Paper goods, packaging, signs, and uniforms must be sourced from Shoppe-approved vendors and must display required branding and marks.
Approval Procedures
- If Franchisee wishes to procure non-approved products believed to meet specifications, a written request must be submitted to Shoppe Company, including documentation for evaluation.
- Inspection of proposed supplier facilities and assessment of product samples is authorized by Shoppe Company, with evaluation costs borne by the Franchisee.
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