Foundations of Planning Chapter 8
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Questions and Answers

Which of the following is NOT a type of environmental scanning?

  • Social
  • General
  • Competitive
  • Specific (correct)
  • What is the primary purpose of competitive intelligence?

  • To react to competitors' actions
  • To analyze customer surveys
  • To analyze market trends
  • To anticipate competitors' actions (correct)
  • Which of the following is an example of a digital tool for data analysis and processing?

  • Virtual Reality
  • Social media
  • Patent reports
  • Business Intelligence (correct)
  • What is the main purpose of environmental scanning in an organization?

    <p>To make more effective strategic decisions</p> Signup and view all the answers

    Which of the following is an example of a specific environment component?

    <p>Industry associations</p> Signup and view all the answers

    What is a potential application of Virtual Reality in an organization?

    <p>Interviewing job candidates</p> Signup and view all the answers

    What is the relationship between business intelligence and digital tools?

    <p>Digital tools are used for business intelligence</p> Signup and view all the answers

    Which of the following is a component of the general environment in environmental scanning?

    <p>Lobbyists</p> Signup and view all the answers

    What is the purpose of gathering information about competitors through competitive intelligence?

    <p>To anticipate competitors' actions</p> Signup and view all the answers

    Which of the following is an example of a digital tool used for environmental scanning?

    <p>Social media</p> Signup and view all the answers

    Study Notes

    What is Planning?

    • Planning is a management function that involves setting goals, establishing strategies, and developing plans to integrate and coordinate work activities.
    • Formal planning involves specific, time-oriented goals that are written and shared.
    • It provides direction and reduces uncertainty.

    Importance of Planning

    • Minimizes waste and redundancy.
    • Establishes goals and standards for controlling.
    • Associated with positive financial results.

    Goals and Plans

    • Goals are desired outcomes or targets.
    • Plans are documents that outline how goals are going to be met.
    • Objectives provide management with direction and serve as a means to measure progress.
    • Real objectives are what the organization actually pursues, while stated objectives are official statements of what the organization wants the public to believe.

    Types of Plans

    • Strategic plans apply to the entire organization and establish overall goals.
    • Long-term plans have a time frame beyond three years.
    • Operational plans encompass a particular area of the organization.
    • Short-term plans cover one year or less.
    • Directional plans are flexible and set out general guidelines.
    • Specific plans are clearly defined and leave no room for interpretation.
    • Single-used plans are designed to meet the needs of a unique situation.
    • Standing plans provide guidance for activities performed repeatedly.

    Contingency Factors in Planning

    • Degree of environmental uncertainty.
    • Level in the organization.
    • Length of future commitments.

    Planning in the Organizational Hierarchy

    • Strategic planning involves top management.
    • Operational planning involves middle-level managers and first-level managers.

    Approaches to Setting Objectives

    • Traditional approach: top management sets objectives that flow down through the organization.
    • Management by Objectives (MBO): a process of setting mutually agreed-upon goals and using those goals to evaluate employee performance.

    Planning Effectively

    • Get employees involved in planning.
    • Develop specific but flexible plans.
    • Use environmental scanning to detect emerging trends.

    Environmental Scanning

    • Involves screening information to detect emerging trends.
    • Includes scanning the general environment (political, economic, social, and technological).
    • Includes scanning the specific environment (industry, competitors, suppliers, and customers).
    • Competitive intelligence involves gathering information about competitors to anticipate their actions.
    • Business intelligence involves using digital tools for data analysis and processing.

    Digital Tools for Environmental Scanning

    • Virtual reality can be used for interviewing job candidates, virtual meetings, complex job training, and previewing office or plant layouts.
    • Social media is becoming increasingly important for extracting competitive intelligence.

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    Description

    This quiz covers the basics of planning in an organization, including the nature and purposes of planning, types of plans, contingency factors, and objective setting approaches.

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