Fostering Innovation

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Questions and Answers

Which of the following is NOT a characteristic associated with creative thinking skills?

Tolerance for ambiguity

Perseverance in the face of frustration

High self-confidence (correct)

Risk-taking

What is the primary focus of design thinking?

Creativity and empathy

Collaborative approach

User-centric problem-solving (correct)

Iterative process

Which of the following is NOT a factor that can impede creativity?

External motivators

Autonomy (correct)

Competition

Surveillance

What is the final step in turning creativity into innovation?

Innovation Signup and view all the answers

Which of the following is NOT an internal force that can create a need for change?

Government laws and regulations Signup and view all the answers

What does a change agent do in the change process?

Assume responsibility for managing change Signup and view all the answers

What is the first stage in managing for sustainability?

Awakening Signup and view all the answers

What is the main reason why change fails?

Failure to see the need for change Signup and view all the answers

What does the white water rapids metaphor compare organizational change to?

A small raft navigating a raging river Signup and view all the answers

How many people are in the raft in the white water rapids metaphor?

6 Signup and view all the answers

Which of the following is NOT a way to encourage innovation in an organization?

Rewarding success and failures Signup and view all the answers

How does an organization's culture affect innovation?

It constrains experimentation Signup and view all the answers

What is the relationship between creativity and innovation?

Creativity is a prerequisite for innovation Signup and view all the answers

Which of the following is NOT a characteristic of an organization that promotes innovation?

Focusing on means rather than ends Signup and view all the answers

Which human resource variable affects innovation by actively supporting new ideas and overcoming resistance to innovations?

Encouraging employees to become idea champions Signup and view all the answers

What is the role of expertise in innovation?

It is a prerequisite for innovation Signup and view all the answers

Which of the following is NOT a characteristic of an organization that promotes innovation?

Monitoring the environment closely Signup and view all the answers

What is the role of creativity in the innovation process?

It is the ability to produce novel and useful ideas Signup and view all the answers

Which of the following is NOT a way to encourage innovation in an organization?

Focusing on means rather than ends Signup and view all the answers

Which human resource variable affects innovation by promoting the training and development of members?

Actively promoting training and development Signup and view all the answers

What is the purpose of Organisational Development (OD)?

To assist organisational members with planned change Signup and view all the answers

What is the purpose of Survey Feedback?

To survey employees' attitudes towards change Signup and view all the answers

What is the purpose of Process Consultation?

To assess organisational processes Signup and view all the answers

What are the techniques for overcoming barriers to change?

Education and communication Signup and view all the answers

What is the purpose of Team Building?

To develop positive interpersonal relationships Signup and view all the answers

What is the purpose of Intergroup Development?

To make work groups more cohesive Signup and view all the answers

What is stress?

The adverse reaction people have when excessive pressure is placed on them from extraordinary demands, constraints or opportunities Signup and view all the answers

What are the symptoms of stress?

Accident prone Signup and view all the answers

What are the categories of stress?

Behavioural Signup and view all the answers

What are the 5 categories of Organisational Stressors?

Task demands Signup and view all the answers

Which type of organizational change involves making adjustments to company culture, essential technologies, organizational structure, or major initiatives and goals?

Transformational change Signup and view all the answers

According to Gartner, what percentage of all organizational change initiatives are considered a 'clear success'?

34% Signup and view all the answers

What is the potential consequence of managing change incorrectly?

Loss of profitability Signup and view all the answers

How many major organizational changes does the average business undertake in the past three years, according to Gartner?

5 Signup and view all the answers

What percentage of companies expect to pursue additional change initiatives in the coming three years, according to Gartner?

75% Signup and view all the answers

What is the primary objective of pursuing organizational change?

Becoming more efficient and productive Signup and view all the answers

Which of the following is a key factor in the success of an organizational transformation?

Participation of people Signup and view all the answers

What does change management focus on?

Helping people engage, adopt, and use a change Signup and view all the answers

What is change management considered as?

Both a process and a competency Signup and view all the answers

What is the Prosci Methodology?

A research-based process for managing change Signup and view all the answers

What is a leadership competency for enabling change within an organization?

Change management Signup and view all the answers

Why is change management important?

To drive successful individual and organizational change Signup and view all the answers

What is the role of managers in the change management process?

To guide employees through the stages of change Signup and view all the answers

What is the Prosci Change Management Process for Managers and Supervisors?

A model and supporting tools specifically designed for managers Signup and view all the answers

Why are mid-level managers often resistant to change?

They have a history of past failed changes Signup and view all the answers

What is the first phase in the manager's framework for change management?

Preparing Yourself for Change Signup and view all the answers

What is the second phase in the manager's framework for change management?

Leading Employees Through Change Signup and view all the answers

Why is it important for managers to be led through the individual change process?

To overcome their resistance to change Signup and view all the answers

Which of the following is NOT a characteristic of adaptive changes?

Larger in scope and scale Signup and view all the answers

What is the first stage of the change management process?

Preparation Signup and view all the answers

Who are the two distinct audiences that need to be communicated with during a period of significant change?

Employees and team members Signup and view all the answers

What should a change management plan broadly outline?

The reasons for change Signup and view all the answers

What is one of the most powerful tools in managing organizational change?

Clear and focused communication Signup and view all the answers

Why is it important to anticipate roadblocks during a period of change?

To address and correct obstacles Signup and view all the answers

According to the text, why is it important to manage the people side of change in an organization?

All of the above Signup and view all the answers

According to Prosci's Best Practices in Change Management benchmarking studies, what percentage of participants with excellent change management met or exceeded objectives?

93% Signup and view all the answers

What is the ADKAR Model?

A model that describes successful change when an individual has Awareness, Desire, Knowledge, Ability, and Reinforcement Signup and view all the answers

What is the organizational perspective of change management?

The set of actions to help build Awareness, Desire, Knowledge, Ability, and Reinforcement across the organization Signup and view all the answers

According to the text, what is the role of the change practitioner in managing organizational change?

To support and equip senior leaders and people managers in fulfilling their employee-facing roles Signup and view all the answers

What are the first steps to ensuring projects deliver their intended results, according to the text?

Applying change management on projects and building change management competencies in the organization Signup and view all the answers

Study Notes

Characteristics of Creative Thinking Skills

A characteristic NOT associated with creative thinking skills is ___ (not specified)

Design Thinking

The primary focus of design thinking is ___ (not specified)

Factors that Impede Creativity

A factor that does NOT impede creativity is ___ (not specified)

Turning Creativity into Innovation

The final step in turning creativity into innovation is ___ (not specified)

Internal Forces for Change

An internal force that does NOT create a need for change is ___ (not specified)

Change Agents

A change agent's role in the change process is ___ (not specified)

Managing for Sustainability

The first stage in managing for sustainability is ___ (not specified)

Reasons for Change Failure

The main reason why change fails is ___ (not specified)

White Water Rapids Metaphor

The white water rapids metaphor compares organizational change to navigating a raft through turbulent water
The number of people in the raft in the white water rapids metaphor is ___ (not specified)

Encouraging Innovation

A way to NOT encourage innovation in an organization is ___ (not specified)
An organization's culture affects innovation by ___ (not specified)

Creativity and Innovation

The relationship between creativity and innovation is ___ (not specified)

Organizational Characteristics

A characteristic of an organization that promotes innovation is ___ (not specified)
Human resource variables that affect innovation include actively supporting new ideas and overcoming resistance to innovations, and promoting the training and development of members
The role of expertise in innovation is ___ (not specified)

Organisational Development (OD)

The purpose of Organisational Development (OD) is ___ (not specified)

Survey Feedback

The purpose of Survey Feedback is ___ (not specified)

Process Consultation

The purpose of Process Consultation is ___ (not specified)

Overcoming Barriers to Change

Techniques for overcoming barriers to change include ___ (not specified)

Team Building

The purpose of Team Building is ___ (not specified)

Intergroup Development

The purpose of Intergroup Development is ___ (not specified)

Stress

Stress is ___ (not specified)
Symptoms of stress include ___ (not specified)
Categories of stress include ___ (not specified)
The 5 categories of Organisational Stressors are ___ (not specified)

Types of Organizational Change

A type of organizational change that involves making adjustments to company culture, essential technologies, organizational structure, or major initiatives and goals is ___ (not specified)

Organizational Change Statistics

According to Gartner, ___ percentage of all organizational change initiatives are considered a 'clear success'
The potential consequence of managing change incorrectly is ___ (not specified)
The average business undertakes ___ major organizational changes in the past three years, according to Gartner
___ percentage of companies expect to pursue additional change initiatives in the coming three years, according to Gartner

Primary Objective of Pursuing Organizational Change

The primary objective of pursuing organizational change is ___ (not specified)

Success Factors in Organizational Transformation

A key factor in the success of an organizational transformation is ___ (not specified)

Change Management

Change management focuses on ___ (not specified)
Change management is considered as ___ (not specified)
The Prosci Methodology is ___ (not specified)
A leadership competency for enabling change within an organization is ___ (not specified)
Change management is important because ___ (not specified)
The role of managers in the change management process is ___ (not specified)
The Prosci Change Management Process for Managers and Supervisors is ___ (not specified)

Mid-Level Managers and Change

Mid-level managers are often resistant to change because ___ (not specified)

Manager's Framework for Change Management

The first phase in the manager's framework for change management is ___ (not specified)
The second phase in the manager's framework for change management is ___ (not specified)

Adaptive Changes

A characteristic of adaptive changes is ___ (not specified)

Change Management Process

The first stage of the change management process is ___ (not specified)

Communicating Change

The two distinct audiences that need to be communicated with during a period of significant change are ___ (not specified)
A change management plan should broadly outline ___ (not specified)

Managing Organizational Change

One of the most powerful tools in managing organizational change is ___ (not specified)
It is important to anticipate roadblocks during a period of change because ___ (not specified)

Importance of Managing People Side of Change

Managing the people side of change is important because ___ (not specified)

Prosci's Best Practices in Change Management

According to Prosci's Best Practices in Change Management benchmarking studies, ___ percentage of participants with excellent change management met or exceeded objectives

ADKAR Model

The ADKAR Model is ___ (not specified)

Organizational Perspective of Change Management

The organizational perspective of change management is ___ (not specified)

Role of Change Practitioner

The role of the change practitioner in managing organizational change is ___ (not specified)

Ensuring Project Success

The first steps to ensuring projects deliver their intended results, according to the text, are ___ (not specified)

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Description

Unlocking Innovation: Learn how managers can foster creativity and encourage experimentation in organizations. Explore the impact of organizational culture on innovation and discover the process of turning creative ideas into successful products or services. Test your knowledge and enhance your understanding of innovation in this informative quiz!